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  • Sembcorp Marine: Recapitalization and Demerger During COVID-19

    On June 8, 2020, Sembcorp Marine Ltd. (SCM) announced a S$2.1 billion recapitalization plan to be followed by a demerger from Sembcorp Industries Ltd (SCI). SCM's business had been significantly affected by the COVID-19 pandemic and a collapse in oil prices, resulting in a critical need for liquidity. The recapitalization would be done through a rights issue. The demerger would be conducted through a subsequent share distribution of SCI's stake in the recapitalized SCM to SCI's shareholders. The case seeks to provide a reasonable valuation of SCM based on its past financial performance and other relevant market information. It also analyzes the rationale of the demerger and the impact of the demerger on shareholders of SCM and SCI.
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  • The Bitter Sisters Brewery: Pivoting to Address the Pandemic

    After almost a year of rebranding and renovations, the Bitter Sisters Brewery opened to rave reviews on February 14, 2020, in Calgary, Alberta. Just 29 days later, the COVID-19 pandemic would force the brewery's doors shut for over three months. Two further closures would come in 2020, and times remained uncertain as of December of that year. The owners had to pivot-and quickly-to ensure the viability of their business in volatile times.
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  • The Bitter Sisters Brewery: Pivoting to Address the Pandemic, Student Spreadsheet

    Student Spreadsheet for Case W25167
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  • Leasun: Digital Transformation of a Traditional Canned Food Company

    Founded in 1996, Dalian Leasun Food Co., Ltd. had become one of the largest canned food manufacturers in northeast China by 2020. In 2016, it began a digital transformation, adopting digital technologies such as data mining and cloud computing. The company also revised its internal operations and adopted an omnichannel sales strategy. Digital transformation enabled Dalian Leasun Food Co., Ltd. to move beyond the traditional retail and distribution market, which was becoming oversaturated. Its successful transition also helped the company maintain a stable sales growth rate during the COVID-19 pandemic. The next stage for its digital transition however, presented a dilemma. One option for the chairman of the company was to develop a customer-oriented platform and create value for customers. The other option was to digitalize the company's supply chain and internal management system. The chairman had to decide which direction to follow.
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  • LKK Design: Rapid Growth of a Chinese Design House

    This case is about the growth of one of China's top design companies. The design trade is a knowledge-intensive and traditional industry. The protagonist Jia Wei started LKK in 2004. Following the industry's traditional organizational model, over 10 years he managed to grow the company's staff size to over a thousand and reach the peak of the industry. Jia's understanding of how the organization structure could unleash output upgraded several times. Owing to the reorganizations, LKK was able to reach 100 per cent annual growth rate. The story begins with Jia graduating from college and tells of the founding and evolution of LKK's organizational structure step-by-step. It allows participants to clearly see the relationship between organizational structure changes and enterprise growth. The goal is to illustrate that there is no ultimate, static organizational structure that necessarily leads to rapid development. The authors also try to use this material to illustrate that organizational culture needs to evolve along with the organizational structure. In addition, this case features change leadership.
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  • Masglo: A Media Scandal

    This case explores how crisis management planning is a fundamental part of designing a communication plan. The case narrates a social media storm that affected Masglo, Colombia's bestknown and market-leading brand of nail polish. One of the company's growth strategies was to follow the global tendency of giving its products innovative and suggestive names to make them memorable and easily recognizable. The brand used names like Golosa (Rapacious, 2011), Fufurufua (Whore, 2012), Zángana (Hussy, 2013), Buscona (Slut, 2015) and Ñera (Street Girl, 2015). These labels are understood by Colombians as being at the limit of socially accepted female behavior, due to their sexual, suggestive and vulgar connotations. A Masglo fan page user questioned this strategy and inspired a wave of criticism and comments that went beyond the confines of social media. This case tells the origin story of these names, and explores the reaction to the fan page post, and it's impact in the media. The situation provides context for discussion on how to develop a media crisis management plan.
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  • Masglo: A Media Scandal, Spreadsheet Supplement

    Spreadsheet supplement for case AN0123.
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  • History of Sustainability

    Environmental, social, and governance (ESG) is becoming more and more important in our world today, and underlying data is vital in giving it meaning. Acting as a source of checks and balances, ESG needs a long-term view that promises the existence and sustainability of fundamental organizations over time; partnerships and stakeholder engagement are also required. Nevertheless, ESG is complex and not easily measured. Written for companies seeking to attract ESG investments and become compliant with ESG regulatory requirements, this text discusses the "what" and "why" of the matter, diving into understanding ESG, how disregarding ESG means risk, inconsistent metrics and lack of clarity, and what companies can do to be ESG-investable and ESG-compliant. This book also looks at how emerging technologies can help organize underlying ESG data and add transparency to provide accountability and a holistic view of ESG's impact. Chapter 1 discusses early notions of social responsibility. Thanks to the first and second industrial revolutions, companies became essential pillars of society, and modern philanthropy emerged in response to issues such as working conditions in factories, which then led to the idea of corporate social responsibility (CSR). Certain major events advanced CSR even further, including the Exxon Valdez oil spill and climate change. The UN Global Compact is based on CEO commitments to implement sustainability practices, focusing on human rights, labor, environmental, and anti-corruption practices. Because social responsibility is qualitative, standardizing processes to maximize benefits and measure results is challenging. Various methods have been introduced to set standards in areas such as environmental sustainability and labor, and a few organizations have developed holistic ESG standards. These standards are used by global corporations today to provide transparency for investors, who are increasingly demanding ESG conscious investment opportunities.
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  • The Struggle to Define ESG

    Environmental, social, and governance (ESG) is becoming more and more important in our world today, and underlying data is vital in giving it meaning. Acting as a source of checks and balances, ESG needs a long-term view that promises the existence and sustainability of fundamental organizations over time; partnerships and stakeholder engagement are also required. Nevertheless, ESG is complex and not easily measured. Written for companies seeking to attract ESG investments and become compliant with ESG regulatory requirements, this text discusses the "what" and "why" of the matter, diving into understanding ESG, how disregarding ESG means risk, inconsistent metrics and lack of clarity, and what companies can do to be ESG-investable and ESG-compliant. This book also looks at how emerging technologies can help organize underlying ESG data and add transparency to provide accountability and a holistic view of ESG's impact. Chapter 2 looks at several key terms for sustainability and what each concept means. These concepts include corporate social responsibility (CSR), the triple bottom line, a circular economy, socially responsible investing (SRI), and environmental, social, and governance (ESG). All these terms can vary widely in approach, focus, and stakeholder perspective that they may represent. The second half of the chapter discusses essential factors for implementing ESG. To implement ESG effectively, all stakeholders need to be active participants. An example with the Catholic church is given. Disregarding ESG comes with risks-for the company and the general population. Multiple examples of organizations using information and communication technologies for development (ICT4D) are described. Leadership with integrity is also essential in implementing ESG.
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  • ESG Landscape and Importance Today

    Environmental, social, and governance (ESG) is becoming more and more important in our world today, and underlying data is vital in giving it meaning. Acting as a source of checks and balances, ESG needs a long-term view that promises the existence and sustainability of fundamental organizations over time; partnerships and stakeholder engagement are also required. Nevertheless, ESG is complex and not easily measured. Written for companies seeking to attract ESG investments and become compliant with ESG regulatory requirements, this text discusses the "what" and "why" of the matter, diving into understanding ESG, how disregarding ESG means risk, inconsistent metrics and lack of clarity, and what companies can do to be ESG-investable and ESG-compliant. This book also looks at how emerging technologies can help organize underlying ESG data and add transparency to provide accountability and a holistic view of ESG's impact. Chapter 3 explores ESG's vital importance for businesses today, considering that some businesses have greater impacts than entire governments. ESG acts as a form of risk mitigation, sheltering companies from the damage ESG scandals can inflict on their reputation and performance. Major players in adding checks and balances to companies include investors, the companies themselves, policy and regulation, customers, the international community, and advocacy. Four major events advancing ESG interests today are also described: the COVID-19 pandemic, migration, sustainable agriculture, and cybersecurity risk.
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  • But What Really Is ESG? The Challenges of Defining and Implementing Consistent Measures

    Environmental, social, and governance (ESG) is becoming more and more important in our world today, and underlying data is vital in giving it meaning. Acting as a source of checks and balances, ESG needs a long-term view that promises the existence and sustainability of fundamental organizations over time; partnerships and stakeholder engagement are also required. Nevertheless, ESG is complex and not easily measured. Written for companies seeking to attract ESG investments and become compliant with ESG regulatory requirements, this text discusses the "what" and "why" of the matter, diving into understanding ESG, how disregarding ESG means risk, inconsistent metrics and lack of clarity, and what companies can do to be ESG-investable and ESG-compliant. This book also looks at how emerging technologies can help organize underlying ESG data and add transparency to provide accountability and a holistic view of ESG's impact. Chapter 4 looks at the challenges that come with defining and standardizing ESG due to its extremely broad reach. A lack of a standardized common format creates problems for investors and companies and can result in a lack of transparency and accountability. Without a standardized approach to ESG reporting, corporations may resort to greenwashing-giving misleading information in regards to how environmentally friendly their operations and products are. Many ESG metrics are also self-reported, resulting in exaggerated impacts due to bias. Disregarding data when it comes to ESG can lead to disastrous results, including favoring short-term profits over long-term strategy, causing unintended negative results in a community, and creating blind spots in ESG programs.
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  • The Data Behind it All

    Environmental, social, and governance (ESG) is becoming more and more important in our world today, and underlying data is vital in giving it meaning. Acting as a source of checks and balances, ESG needs a long-term view that promises the existence and sustainability of fundamental organizations over time; partnerships and stakeholder engagement are also required. Nevertheless, ESG is complex and not easily measured. Written for companies seeking to attract ESG investments and become compliant with ESG regulatory requirements, this text discusses the "what" and "why" of the matter, diving into understanding ESG, how disregarding ESG means risk, inconsistent metrics and lack of clarity, and what companies can do to be ESG-investable and ESG-compliant. This book also looks at how emerging technologies can help organize underlying ESG data and add transparency to provide accountability and a holistic view of ESG's impact. Chapter 5 discusses the complexity of sustainability data. There are several layers to company data, and they can be put into a framework that will enhance transparency and understanding. Brief descriptions of several approaches to sustainability frameworks are offered, including the Global Reporting Initiative, the Carbon Disclosure Project, and the Sustainability Accounting Standards Board. Basic ESG components fall into the environmental, social, or governance categories; each of these categories then has various subcategories that differ between industries. Data sources for all these categories can also vary but typically include data suppliers. Companies tend to provide sustainability reports annually, but they focus on the past and rarely provide insights into the future. Various investor perspectives are also described; investment levels in sustainable companies have been consistently growing and will continue to do so.
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  • Case Studies of Data Companies That Have Developed Solutions

    Environmental, social, and governance (ESG) is becoming more and more important in our world today, and underlying data is vital in giving it meaning. Acting as a source of checks and balances, ESG needs a long-term view that promises the existence and sustainability of fundamental organizations over time; partnerships and stakeholder engagement are also required. Nevertheless, ESG is complex and not easily measured. Written for companies seeking to attract ESG investments and become compliant with ESG regulatory requirements, this text discusses the "what" and "why" of the matter, diving into understanding ESG, how disregarding ESG means risk, inconsistent metrics and lack of clarity, and what companies can do to be ESG-investable and ESG-compliant. This book also looks at how emerging technologies can help organize underlying ESG data and add transparency to provide accountability and a holistic view of ESG's impact. Chapter 6 explores how financial data is connected to ESG. When they don't manage sustainably, organizations create financial risk for investors and employment risk for employees. The role of sustainability ratings is discussed as it relates to companies and investors; several key sustainability ratings companies are described, including Eiris, MSCI, and Bloomberg. AI can be used to extract better insights, statistics, and comparisons from various data sources. ESG data inconsistencies are also briefly described.
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  • How Emerging Technology (e.g., Blockchain, IoT, AI, Machine Learning) can Provide Journeys of Data to Ensure Trustworthy Metrics and Security

    Environmental, social, and governance (ESG) is becoming more and more important in our world today, and underlying data is vital in giving it meaning. Acting as a source of checks and balances, ESG needs a long-term view that promises the existence and sustainability of fundamental organizations over time; partnerships and stakeholder engagement are also required. Nevertheless, ESG is complex and not easily measured. Written for companies seeking to attract ESG investments and become compliant with ESG regulatory requirements, this text discusses the "what" and "why" of the matter, diving into understanding ESG, how disregarding ESG means risk, inconsistent metrics and lack of clarity, and what companies can do to be ESG-investable and ESG-compliant. This book also looks at how emerging technologies can help organize underlying ESG data and add transparency to provide accountability and a holistic view of ESG's impact. Chapter 7 discusses the role technology plays in measuring and improving ESG outcomes. Different frameworks provide context to measure sustainability components against a company's goals. Real estate and transportation-two of the largest contributors to greenhouse gas emissions-are offered as two examples of industries that benefit from the use of data monitoring to measure and influence results. Data journeys captured in a blockchain can help enhance transparency; various technologies, such as cryptography, can reduce cyber risk; and AgriTech solutions can assist in meeting the ever-growing demand for food.
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  • Components Needed to Build an ESG Company

    Environmental, social, and governance (ESG) is becoming more and more important in our world today, and underlying data is vital in giving it meaning. Acting as a source of checks and balances, ESG needs a long-term view that promises the existence and sustainability of fundamental organizations over time; partnerships and stakeholder engagement are also required. Nevertheless, ESG is complex and not easily measured. Written for companies seeking to attract ESG investments and become compliant with ESG regulatory requirements, this text discusses the "what" and "why" of the matter, diving into understanding ESG, how disregarding ESG means risk, inconsistent metrics and lack of clarity, and what companies can do to be ESG-investable and ESG-compliant. This book also looks at how emerging technologies can help organize underlying ESG data and add transparency to provide accountability and a holistic view of ESG's impact. Chapter 8 explores various practices organizations can adopt to implement sustainability strategies. With the rise in sustainability awareness, the number of sustainability native companies will also grow; these companies have sustainability at the core of their business strategy and operations. Innovation is vital to addressing sustainable development needs, and partnerships-especially with NGOs or philanthropic organizations-can help companies promote the success of their specific goals. The role of B Corporations is briefly discussed, and ways to standardize and gather data are offered. The perspective of investors is also described.
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  • Company Examples

    Environmental, social, and governance (ESG) is becoming more and more important in our world today, and underlying data is vital in giving it meaning. Acting as a source of checks and balances, ESG needs a long-term view that promises the existence and sustainability of fundamental organizations over time; partnerships and stakeholder engagement are also required. Nevertheless, ESG is complex and not easily measured. Written for companies seeking to attract ESG investments and become compliant with ESG regulatory requirements, this text discusses the "what" and "why" of the matter, diving into understanding ESG, how disregarding ESG means risk, inconsistent metrics and lack of clarity, and what companies can do to be ESG-investable and ESG-compliant. This book also looks at how emerging technologies can help organize underlying ESG data and add transparency to provide accountability and a holistic view of ESG's impact. Chapter 9 offers examples of companies that have created and are focusing on sustainable strategies; some are transitioning to a circular economy. The UN Alliance for Sustainable Fashion is working to improve sustainability in the fashion industry; Uzbekistan's DAVR-BANK provides funding for micro, small, and medium enterprises (MSMEs), particularly for women-owned businesses; Thailand's Indorama Ventures recovers and recycles plastic waste; and IKEA encourages customers to have more sustainable homes. Examples with Mars and Blackrock are also described. Microsoft has collaborated with governments and other organizations to work toward several of the UN Sustainable Development Goals. Through partnerships, Microsoft is able to enhance its impact on specific communities.
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  • The Road Ahead for ESG

    Environmental, social, and governance (ESG) is becoming more and more important in our world today, and underlying data is vital in giving it meaning. Acting as a source of checks and balances, ESG needs a long-term view that promises the existence and sustainability of fundamental organizations over time; partnerships and stakeholder engagement are also required. Nevertheless, ESG is complex and not easily measured. Written for companies seeking to attract ESG investments and become compliant with ESG regulatory requirements, this text discusses the "what" and "why" of the matter, diving into understanding ESG, how disregarding ESG means risk, inconsistent metrics and lack of clarity, and what companies can do to be ESG-investable and ESG-compliant. This book also looks at how emerging technologies can help organize underlying ESG data and add transparency to provide accountability and a holistic view of ESG's impact. Chapter 10 discusses how ESG may look in the future. There have been many different ESG standards and frameworks, but the various standards bodies announced in 2020 that the differing reporting standards are going to merge to give all those involved a clearer choice of lenses to evaluate decisions. A standardized level of granularity is also critical in determining ESG risks consistently. Emerging technologies can organize ESG data and then present it in a way that fits the needs of ESG initiatives. In implementing ESG strategies, top-down approaches are needed to integrate ESG at all levels of an organization, and specific management responsibilities should be established. Examples of how various countries and regions are leading in sustainability are offered. As ESG standards are better understood, sustainability native startups will grow and evolve.
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  • HealthCo

    This case follows the decision of two Stanford Graduate School of Business classmates, Heather Fernandez and Daniele Farnedi, to start a company together. It explores the criteria they used to assess ideas, how the pair identified an opportunity in consumer health care, and how they started testing urgent care clinic software concept. The case culminates with making a go or no-go decision.
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  • Byteboard: Reinventing the Technical Interview (A)

    Byteboard aims to replace the pre-on-site technical interview for software engineers with a more effective, efficient, and equitable web-based assessment. The case follows the founding team's journey from problem definition and customer development through the testing of their minimum viable product and validation of their core value hypothesis. By recounting Byteboard's early quest towards product-market fit, the case poses several key questions including, "What is the core value hypothesis?" "What features should be tested with customers?" and "How will they know if they proved their hypotheses?"
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  • Byteboard: Reinventing the Technical Interview (B)

    Case Supplement for Case E768A
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