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A Note on Using Social Network Analyses to Explore and Enhance Team Effectiveness
內容大綱
This technical note provides step-by-step instructions for leveraging social network analyses to understand a team’s dynamics and thereby enhance a team’s collective effectiveness. More precisely, this note explains the basic terminology of social networks, the mapping of social relationships in an adjacency matrix, and the use of an adjacency matrix to create a graph that represents social interactions. This note also explains how to derive further insights into a team’s interpersonal relations by exploring the unique characteristics and personal situations of each actor.
學習目標
This note is intended for undergraduate, graduate or post-graduate level courses in leadership or organizational behaviour. After completion of this note, students will be able to<ul><li>leverage social network analysis to better understand interpersonal relationships in work teams; and </li><li>enhance overall team effectiveness.</li><ul>