Hope Medicals: A Retail Pharmacy Treading between Brick and Click

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Hope Medicals owner, Shiva Aruguman, was considering entering the online pharmacy market. Hope Medicals was a local pharmacy in Madurai, India's Tamil Nadu state, and Aruguman was at a strategic crossroads-he had to decide whether to expand into the online pharmacy market. With the challenges (financial and non-financial) of integrating the "brick" and "click" modes of his pharmacy business, Aruguman had to conduct an analysis based on capital budgeting and run a Monte Carlo simulation to determine the potential profitability and risks of such a venture.
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