學門類別
最新個案
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Canada-China Computer Crisis Case (A)
內容大綱
The director of the international division of a software company has to mediate and resolve a major impasse between one of his project managers and a visiting Chinese programming expert. The Chinese computer expert, a woman of strong views, appears to feel an injustice has been done and is withholding a crucial program which she has completed. The project manager will suffer a significant delay if the computer expert does not relinquish the program and potential sales at a trade show are at stake. (Two sequels to this case are available titled Canada-China Computer Crisis Case, case 9A86C013 and 9A87C016.)
學習目標
The objectives of this case are to: identify the assumptions and perceptions that are influencing the conflict in the case; give the students practice in putting themselves into another's position.