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Food Terminal (A)
內容大綱
A recently appointed store manager at a wholesale food company must make some decisions regarding management and leadership. The store is losing $10,000 per week, sales are spiraling downward, the key people in the company do not want him there and the employee morale is terrible. The supplemental (B) case outlines the change the store manager made.
學習目標
To discuss a wide variety of topics such as: employee morale problems, what it means to be customer driven, managing change on a large scale, business school education, young managers with big responsibilities and leadership qualities.