個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Medictest Laboratories (A)
內容大綱
The manager of a medical laboratory must determine the best way to handle necessary layoffs. She has designed a new supervisory structure that will better facilitate the company's objectives toward empowerment and will provide profitable operations despite funding cutbacks. In order to implement the revised structure, she must eliminate five supervisory positions, necessitating the layoffs of five long-term employees. The remaining supervisors' responsibilities will greatly increase. She must determine the logistics for communicating these decisions to the supervisors and their staff without hindering morale and productivity. (A related case, Medictest Laboratories (B), case 9A94J031, outlines how Jean proceeded.)
學習目標
This comprehensive human resources case deals with down-sizing and empowerment. It is also a good example of management of change. The A case clearly shows the need for well thought-out action plans; the B case gives an excellent example of a specific, detailed action plan. The analysis allows for a thorough discussion of group behaviour, leadership, management of change and organization analysis; various models can be applied. Part A could be used as an exam or report.