個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Medictest Laboratories (B)
內容大綱
The manager of a medical laboratory must determine the best way to communicate a cutback decision. She has designed a new supervisory structure that will better facilitate the company's objectives toward empowerment and will provide profitable operations despite funding cutbacks. This is a detailed description of Jean Kelly's action plan proceeding from Medictest Laboratories (A), case 9A94J030.
學習目標
This comprehensive human resources case deals with down-sizing and empowerment. It is also a good example of management of change. The A case clearly shows the need for well thought-out action plans; the B case gives an excellent example of a specific, detailed action plan. The analysis allows for a thorough discussion of group behaviour, leadership, management of change and organization analysis; various models can be applied. Part A could be used as an exam or report.