個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Elmdale College (A)
內容大綱
A residence manager at a College, is faced with deciding what disciplinary measures should be taken when a majority of male residence assistants storm out of a mandatory training session. In reviewing the series of events that transpired since the beginning of her employment at the College, other problems have become apparent, including leadership, communication, structure of the organization, management of change and employee training issues. The manager must resolve these problems and come up with a plan to restore harmony within the Residence Assistants committee at the College.
學習目標
This is a comprehensive case involving most models addressed in the human resources section of an introductory business course. Particularly, it focuses on the importance of leadership in fulfilling organizational objectives. It provides students with a human resource environment they can identify with (most will live in residence or have friends). Part A and B illustrate the symptoms of some serious problems evolving in a residence organization. An interesting issue that develops is how to regain trust and respect when you have lost it due to mistakes made in a leadership role. Lastly, it gives students an idea of the types of functions a human resource manager performs, i.e., job contracts, training, job recruitment and selection.