個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Chuck MacKinnon
內容大綱
A bank supervisor must contend with various personnel problems, specifically highlighting individuals- both subordinates and superiors. his immediate supervisor said that the new group was supposed to be great, his new position fun. In the view of his boss' boss, the group had major problems. He soon discovered that he had more problems than he had anticipated. How was he to deal with a dysfunctional group when his superiors disagreed about whether or not there were problems and were also personally antagonistic.