個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Communicating in a Crisis
內容大綱
Success in navigating through a crisis situation requires good planning, sound judgement and swift reaction. This note provides a set of detailed guidelines on business crisis management. Areas covered include crisis definition, key principles and a step-by-step assessment of what to do when one occurs.