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  • MOD Pizza: A Winning Recipe? (Abridged)

    This is an abridged version of "MOD Pizza: A Winning Recipe?" HBS Case No. 416-004. Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015 to 200 stores by the end of 2016, and while the two believed that MOD could manage this growth from an operational standpoint, they wanted to make sure that MOD's culture was sufficiently strong to survive this rollout. The company had developed a strong culture, and the Svensons did not want MOD's core values and philosophies to be compromised as it rapidly expanded. To that end, they considered what the company needed to do in order to protect its core culture. Should it put rigid safeguards in place or trust that MOD could successfully scale its culture by hiring the right people and helping them develop as employees? The Svensons also discussed the possibility of an IPO at some point in the near future; what would this mean for its ability to stay true to its core values?
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  • Should You Fight to Keep a Star? (HBR Case Study and Commentary)

    Connor, a managing director at an investment bank, finds himself in a bind when a superstar on his team, Alysha, announces that she's leaving to join a competitor. Making matters worse, she may take another employee, Trent, with her. Connor has to decide whether to make Alysha a counteroffer, entice Trent to stay with a promotion, or try to recruit an outside hire. This fictional case study by Boris Groysberg features expert commentary by Mehtab Bhogal and Krista Mathews.
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  • Should You Fight to Keep a Star? (HBR Case Study)

    Connor, a managing director at an investment bank, finds himself in a bind when a superstar on his team, Alysha, announces that she's leaving to join a competitor. Making matters worse, she may take another employee, Trent, with her. Connor has to decide whether to make Alysha a counteroffer, entice Trent to stay with a promotion, or try to recruit an outside hire. This fictional case study by Boris Groysberg features expert commentary by Mehtab Bhogal and Krista Mathews.
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  • Should You Fight to Keep a Star? (Commentary for HBR Case Study)

    Connor, a managing director at an investment bank, finds himself in a bind when a superstar on his team, Alysha, announces that she's leaving to join a competitor. Making matters worse, she may take another employee, Trent, with her. Connor has to decide whether to make Alysha a counteroffer, entice Trent to stay with a promotion, or try to recruit an outside hire. This fictional case study by Boris Groysberg features expert commentary by Mehtab Bhogal and Krista Mathews.
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  • Gender Diversity at the Board Level Can Mean Innovation Success

    Recruiting women directors can create positive feedback loops that pave the way for future diversity, and strengthen a board's role in supporting long-term innovation and creativity.
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  • Ray White

    Ray White is an Australian real estate business that has been owned and operated by the White family for four generations. The business has expanded and prospered. However, as the industry faces new challenges and opportunities, how should the White family respond? This case also describes how the company has dealt with the COVID-19 crisis.
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  • The New LAX: Ready for Takeoff?

    The case highlights the challenges and successes LAX CEO Deborah Flint and Board Chair Sean Burton have achieved from Flint's arrival in 2015 to December 2019. It explores issues of leadership and change management in a highly complex environment: LAX Airport. Chair of LAX Board Sean Burton and LAX CEO Deborah Flint have made progress on streamlining and modernizing LAX's complex capital projects ($12 billion worth) while reorganizing and retooling Los Angeles World Airport (LAWA) staff resources, management processes, and revitalizing the LAX guest experience. From 2015-2019, LAX's performance improved, yet many challenges remained, and new ones continued to come to light. In December 2019, as Flint prepared to move onto a new position, Burton and the board are assessing the progress the team has made, and looking to next steps.
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  • Carme Ruscalleda: The Chef as an Artist

    In October 2018, Chef Carme Ruscalleda, the most-starred woman chef in the world at the time, closed the doors of her Restaurant Sant Pau (Sant Pau), as she had on almost every night for the past 30 years-this time for the last time. Ruscalleda had opened the restaurant in 1988 with her husband and partner. Sant Pau had a rating of three Michelin stars, the highest rating available to a restaurant through the well-known MICHELIN Guide to fine dining. Her other two restaurants-Sant Pau Tokyo, a sister restaurant in Japan, and Moments, in Barcelona's Mandarin Oriental Hotel-had two Michelin stars each. Many people-from the village and around the world-were sad to see the iconic restaurant close after so many decades. The case describes her approach to cooking, managing teams, dealing with stress, running a family business and constantly reinventing herself.
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  • Swizz Beatz

    This case explores the life and career of rapper and music producer Swizz Beatz. Set in 2019, it covers the evolution of Swizz's musical career and his new venture into the commercial art market.
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  • Swizz Beatz and Alicia Keys: A Power Couple

    Set in 2018, this case follows married couple and music industry titans Swizz Beatz and Alicia Keys as they consider how best to use their platforms to achieve their goals. Since achieving professional success in the music industry early in their lives, Swizz and Keys had explored many different personal and professional pursuits. Swizz was particularly interested in the arts and had launched an initiative aimed at supporting emerging visual artists of color. Keys had taken on acting roles, written a children's book, and had become an increasingly vocal advocate for social justice causes. Anchoring their professional work, Swizz and Keys had built a loving family rooted in communication and mutual respect. As one of the music industry's most recognizable power couples, Swizz and Keys now considered how they might use their joint platform to continue to drive positive change for artists and creators of all stripes.
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  • Alicia Keys

    This case explores the life and career of Alicia Keys, the 15-time Grammy winning singer-songwriter and producer. Set in 2019, it covers the evolution of Keys's 18-year musical career and additional passions, including acting, entrepreneurship, social justice activism, and collecting art with her husband, rapper and music producer Swizz Beatz. Now a mother of two young sons and with no intentions of slowing down, Keys considers what the next phase of her life and career might hold. This case would be useful for students studying the music and entertainment industry. It also holds relevance for executives approaching the peak of their career and looking to make more deliberate decisions about time management and prioritization.
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  • Alex Atala: Bringing Brazil to the World

    Brazilian Michelin-star chef Alex Atala managed four restaurants, a foundation advocating for the environment, and a seminar focused on food and sustainability. His new initiative was opening a hotel.
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  • David Yin's Vegetarian Mission

    After the establishment of his critically-acclaimed upscale vegetarian restaurant, King's Joy, in Beijing, chef and entrepreneur David Yin must decide whether or not to expand to other locations or continue to invest in his existing location in order to fulfill his mission of promoting vegetarian cuisine.
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  • Dirk Nowitzki: Changing the Game

    NBA Superstar Dirk Nowitzki was unsure whether the 2018-19 season would be his last as an NBA player. He had not faced such uncertainty since 1998, when he had navigated a difficult decision regarding the timing of his move to the NBA. He also did not know what he would do when he ultimately retired, as playing basketball was all he had known for his entire adult life. His foundation in Dallas and in Germany provided grant money and strategic support to youth programs; he could become more directly involved in the foundation's work. The Dallas Mavericks had made it clear that they would be open to Nowitzki transitioning to a role as some type of executive or coach, helping the Mavericks make decisions and/or develop their young players. Nowitzki was also intrigued by the idea of becoming an independent mentor for young, amateur players; after all, his mentor, Holger Geschwindner, had been instrumental in his development, and he liked working with young people. Keeping his various options in mind, how should Nowitzki plan for the next phase of his life and career?
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  • Bjarke Ingels Group

    Danish-born Bjarke Ingels is regarded as a giant in the field of architecture. He started his firm - the Bjarke Ingels Group (BIG) - in 2005 in Copenhagen. Fourteen years later, the firm has additional offices in New York City, London, and Barcelona and employs over 500 people. BIG is known for what Ingels calls "hedonistic sustainability," and its designs include a waste-to-energy treatment plant replete with a ski slope, and a multi-storied residential building where residents can bike to their apartments. In 2019, the firm is experiencing growth pains. Demands on Ingels and the firm's infrastructure are intensifying. Ingels and BIG's CEO Sheela Maini Søgaard, along with the firm's other partners, know the firm needs to adapt - organizationally and operationally - to be successful in the future. The case study provides background on Ingels, the creation and evolution of BIG, and the challenges the firm and its leadership face.
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  • Rachael Ray: Cooking Up a Brand

    Rachael Ray built a remarkable career and brand, first as a cooking personality, and then as a lifestyle maven. This case explores her early career, decisions taken along the way, and the successes she achieved in publishing, television and as a spokesperson. As her career matured, the case follows the choices she made and charts the opportunities a brand personality such as Ray faces in reinventing themselves authentically over time. It provides students with insights into managing a career over the span of life events; the ways a narrative arc helps anchor an individual's story, and may need to be actively managed over time; and the tradeoffs at play in managing such a narrative.
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  • Canada Mortgage and Housing Corporation: "One CMHC" and Version 3.0

    The case provides details on Canada Mortgage Housing Corporation's strategy, organizational design, culture, and people practices and how they fit together to support CMHC's goals.
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  • Sanjeev Kapoor: The Recipe for Success

    India's most recognized celebrity chef Sanjeev Kapoor has been an integral part of the country's food industry since 1993. As a celebrity chef, Kapoor enjoyed a 17-year run of his hit TV cooking show "Khana Khazana", published more than 100 cookbook titles in multiple languages and endorsed a variety of brands. Kapoor later turned entrepreneur when he established a restaurant company that has partnered with more than 60 restaurant franchisees worldwide and launched his own TV channel-FoodFood. Although Kapoor has multiple businesses, he continues to find more exciting growth opportunities coming his way.
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  • What to Do When Industry Disruption Threatens Your Career

    Volatility in an industry should concern not only the companies within it but also the people who work for them. To stay ahead of developments that may disrupt your professional life, you must make two evidence-based diagnoses: How volatile is your industry? And what explains the volatility? The answers will equip you to disrupt your own career preemptively
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  • Kids & Company in 2018

    This case reveals to readers what has transpired at Kids & Company in the year following the decision point presented in Kids & Company: Entering the U.S. (case 418-011).
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