個案總覽

The manager incentive compensation, human resources division is wondering what effect, if any, non-payment of the management incentive program (MIP) award would have on employees. She is also wondering whether the MIP is achieving the desired results, and what changes are needed to increase employee acceptance of the program. A supplement to this case bearing the same name, case 9A92C004, addresses the employee's acceptance of the MIP.

Several months after a management incentive program (MIP) is introduced, various divisions are asked to provide feedback on staff reaction, award determination, communication and delivery. Building on (A) case, case 9A92C003, this case provides details on the results of the implementation. Changes made are presented, as well as detailed feedback from award recipients and non-recipients.