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Sexual Harassment in the Workplace?
On June 21, 2019, the human resources director at Renaissance Packaging and Manufacturing Ltd., in Nagpur, India, was feeling a considerable amount of stress. As the presiding officer of the company’s internal complaints committee, she was tasked with handling a sexual harassment complaint filed by the company’s chief engineer at the plant. In her complaint, the chief engineer accused the production manager, her superior, of sexual harassment. The internal complaints committee had to make an unbiased decision based on the specific details provided in the complaint. However, the human resources director worried that the situation raised underlying cultural issues at the plant, including a lack of awareness and sensitivity regarding interactions among male and female employees. How could the internal complaints committee resolve the complaint without creating hostility between the two co-workers and other employees? What kinds of organizational changes could help the company address sexual harassment in the workplace? What could the human resources director do to promote a positive and welcoming attitude toward female employees at the plant, especially women in leadership positions? -
Jugnoo's Journey: Disrupting Traditional Markets Through Technology
Jugnoo started its journey in 2014 as an autorickshaw aggregator providing ride-hailing services in India. Since then, the brand had grown and expanded to include hyperlocal services and business solutions. By May 2018, Jugnoo had five services under its umbrella that were offered primarily through applications and covered both business-to-consumer and business-to-business markets. Jugnoo found itself in a very different market space from where it had started. A company co-founder wondered how Jugnoo would continue to sustain its strategy of disrupting traditional markets, given the fast-paced growth it was experiencing. How would it manage to build consumers' trust with such diverse business verticals and so much reliance on technology? With the company's growing numbers and opportunities, the co-founder wondered whether Jugnoo's use of word-of-mouth communication would continue to be possible, especially considering the aggressive communication tactics adopted by other players in the market.