個案總覽

Supplement to case A00014. This case describes the experience of Kanpur Confectioneries Private Limited (KCPL), a family managed company, in being a contract manufacturer for A-One Confectioneries Private Limited. The alliance had worked to the advantage of KCPL. It had prospered as a profitable contract manufacturer. It had used the surplus to diversify into unrelated businesses. The family members, however had doubts regarding the employment opportunities provided by the move. They were not sure whether the progress was sustainable. Alok Kumar Gupta, Chairman and Managing Director of KCPL, along with his brothers and son, is required to review the strategy and performance of his company and develop a course of action for the future.

In January 1998, Peregrine Investments Holdings Ltd., once billed as "Asia's only indigenous investment bank," was forced into liquidation after the revelation of huge losses in its fixed-income business and the withdrawal of potential investors from Europe and the United States. Peregrine became the highest profile corporate failure in the Asian financial crisis to date. A firm that seemed to be on top of its world in early 1997 had collapsed under a pile of bad debts less than a year later. Peregrine's demise raised questions about how the firm might have avoided the debacle. This case can be used to teach corporate governance and strategy development in volatile environments.

In July 2001, Acer, Taiwan's best-known company, was in the midst of an ambitious reorganization. The goal was to reverse flagging sales in Acer's branded computer and peripherals businesses and to address the concerns of major clients of its contract manufacturing business. The reorganization would involve splitting the company into three parts, massive layoffs, a shift in geographic focus, and a complete change in business philosophy. Acer's chairman and cofounder Stan Shih had personally taken charge of the reorganization, signaling the seriousness of Acer's position and his commitment. However, questions remained as to whether the reorganization would be effective in meeting Acer's challenges and turning the company's fortunes around. This case can be used to teach strategy development in volatile environments, the challenges of creating a successful brand, and the links between company strategy and location advantages and disadvantages.

In-depth look at the emergence of venture capital (VC) in Israel, tracking not only the industry itself, but also its many drivers, including high technology and its roots in Israel (government sponsorship, etc.). Examines the VC industry in 2001. Professional VC has grown rapidly, with growth driven by internal players capitalizing on local knowledge and experience and by non-Israeli firms, which have come to Israel looking to invest in the next high-tech winner. Asks what role the Israeli VC firms have in the future: Will Israeli VC firms be able to survive or will U.S. firms come in and pluck the best deals away? Should Israeli firms partner with U.S. firms and, if so, how? Should and can Israeli firms venture out of the Middle East and attempt to compete with U.S. firms on U.S. soil?

Describes USA Networks following its failed bid to buy the Internet portal Lycos in 1999. By 2001, USA Networks was an agglomeration of assets in two distinct areas: electronic commerce (something USA Networks refers to as "interactivity") and entertainment. In each of these two areas, USA Networks faced much larger competitors operating discretely. Explores USA Networks' attempts to compete simultaneously in the spheres of online retailing and television and filmed entertainment.

What was it Wayne Gretzky said about why he was so good at hockey? He just skated to where the puck was going next. Executives and investors wish they could do so, too--to sense where profits are going next. Following a six-year study of profitability patterns, the authors have developed a model for doing just that. In the early stages of a product's evolution, companies compete on the basis of performance. And because they can't make substantial improvements in product performance unless the entire value chain is housed under one organizational roof, it works best if companies are vertically integrated. But as the underlying technology improves to meet the needs of most customers, companies begin to compete on the basis of convenience, customization, price, and flexibility. At that point, vertical integration is no longer an advantage--in fact, it quickly becomes a disadvantage. Different links in the industry value chain become modular, and the chain subsequently fragments. In either stage, most profitability goes to the companies that own the interdependent links in the value chain--the places where everyone's still vying to satisfy their customers with ever-better product functionality. Initially, that's the makers of the proprietary products aimed at the end-use consumers. But as those products become standardized, profitability shifts to the makers of components, and as components themselves become standardized, it can shift further back in the value chain. That's predictable, but it causes a problem for incumbents. As their products become commodities and profits decline, pressure from investors to maintain ROA causes them to spin off asset-intensive units that design and manufacture components--the very places where profits are heading.

When the fast-growing Museum of Science and Industry in Tampa, Florida finds out that a key, privately-owned parcel of land adjoining its "campus" is up for sale, it moves quickly-but unsuccessfully-to convince the owner to sell the land through an arrangement combining a long-term payout and select tax advantages. The owners' rejection of this approach forces the museum to consider a variety of other options, ranging from partnership with a for-profit firm to a request for financial assistance from local county government, that already owned the land on which the formerly-public museum was located. This case uses the "Fowler Avenue land parcel question" as a window into the ways in which sudden, individual decisions faced by nonprofit boards of trustees are linked to larger strategic and financial issues for institutions. The MOSI board must consider the long-term prospects for its endowment, the question of admission fees, even the question of the propriety and efficacy of using board members to lobby public officials. The case was developed with the support of the Museum Trustee Association. Author: Howard Husock Sponsor: Christine Letts HKS Case Number 1629.0

Throughout the 1980s and 1990s, high atop a great many of the older, concrete-block buildings of lower-income parts of central Hong Kong and the neighborhoods of the Kowloon peninsula, informal metal-framed wooden structures were built to house thousands of the city's families in austere, though inexpensive, quarters. These "illegal rooftop structures" comprised what could be a called a shantytown of the air, one made up of structures which, though built illegally, were nonetheless bought, sold, and rented on the open market. Such structures, moreover, were just one example of the larger phenomenon of so-called unauthorized building works in Hong Kong. These UBWs, as they were known in the city's Buildings Department, included balconies added to windows-sometimes used for beds on which people slept high in the air-as well as hundreds of thousands of storefront street signs and canopy extensions to the ground floors of buildings in commercial districts, the latter used to create spaces rented to stores and restaurants. By 1999, it was estimated that UBWs of all kinds in Hong Kong totaled a staggering 800,000. By one estimate, if authorities continued enforcement as they had been doing, it would take more than 130 years to effect the removal of all such structures-assuming that new ones were not built in their place. This case raises the thorny question of the extent to which and methods by which Hong Kong should use the law to minimize or eliminate such unauthorized building works-in a city where some parts of the public care most about public safety, while others-often much poorer-care most about shelter. HKS Case Number 1631.0

Throughout the 1980s and 1990s, high atop a great many of the older, concrete-block buildings of lower-income parts of central Hong Kong and the neighborhoods of the Kowloon peninsula, informal metal-framed wooden structures were built to house thousands of the city's families in austere, though inexpensive, quarters. These "illegal rooftop structures" comprised what could be a called a shantytown of the air, one made up of structures which, though built illegally, were nonetheless bought, sold, and rented on the open market. Such structures, moreover, were just one example of the larger phenomenon of so-called unauthorized building works in Hong Kong. These UBWs, as they were known in the city's Buildings Department, included balconies added to windows-sometimes used for beds on which people slept high in the air-as well as hundreds of thousands of storefront street signs and canopy extensions to the ground floors of buildings in commercial districts, the latter used to create spaces rented to stores and restaurants. By 1999, it was estimated that UBWs of all kinds in Hong Kong totaled a staggering 800,000. By one estimate, if authorities continued enforcement as they had been doing, it would take more than 130 years to effect the removal of all such structures-assuming that new ones were not built in their place. This case raises the thorny question of the extent to which and methods by which Hong Kong should use the law to minimize or eliminate such unauthorized building works-in a city where some parts of the public care most about public safety, while others-often much poorer-care most about shelter. HKS Case Number 1631.0

Speed kills: That's the disturbing conclusion of a new study of companies that pioneer markets. Learn why the venerated concept of first-mover advantage may be just an illusion.

As equity-linked consideration has become more popular in acquisition and alliances, so has the use of the "price-protection" mechanisms, known variously as floors, caps, and collars. In general, these are contractual agreements that provide insurance to the shareholders of the selling firm, the buying firm, or both.

Examines Microsoft's strategy and competitive position as it prepares to launch Windows XP. The discussion explores how Microsoft builds and sustains its competitive edge.

Provides an overview of knowledge management and the knowledge management strategy of DaimlerChrysler relative to its competition.

Like many manufacturers, DuPont traditionally has grown by making more and more "stuff." And its business growth has been proportional to the amount of raw materials and energy used--as well as the resulting waste and emissions from operations. Over the years, though, DuPont became aware that cheap supplies of nonrenewable resources wouldn't be endlessly available and that the earth's ecosystems couldn't indefinitely absorb the waste and emissions of production and consumption. Chad Holliday, chairman and CEO of DuPont, believes strongly in the challenge of sustainable growth and makes the business case for it: By using creativity and scientific knowledge effectively, he says, companies can provide strong returns for shareholders and grow their businesses--while also meeting the human needs of societies around the world and reducing the environmental footprint of their operations and products. In fact, a focus on sustainability can help identify new products, markets, partnerships, and intellectual property and lead to substantial business growth. Holliday describes how DuPont developed a three-pronged strategy to translate the concept of sustainability into nuts-and-bolts business practices. Focusing on integrated science, knowledge intensity, and productivity improvement, the strategy was accompanied by a new way to measure progress quantitatively. Sustainable growth should be viewed not as a program for stepped-up environmental performance but as a comprehensive way of doing business, one that delivers tremendous economic value and opens up new opportunities. Ultimately, companies will find that they can generate substantial business value through sustainability while both enhancing the quality of life around the world and protecting the environment.

Komia Holdings SA is the second largest fixed-telephone operator in Poland. The CEO must decide whether the company should participate in the government bidding process to acquire an operating license for the third-generation (3G) wireless telecommunications in Poland. This technology will allow the company to offer high-speed Internet access as well as many promising multimedia services on mobile handsets. He must consider his company's strategy, competition from other operators, and several political debates about the bidding process that has lead to changes in the way the process is handled.

Jack Sheaffer had a unique wastewater treatment system that produced no organic sludge, no odor, and was cheaper than conventional systems. He was worried, however, that his business might suffer if there were a turndown in the marketplace. His previous business venture had failed when interest rates rose at the end of the 1970s. He wanted a business plan that would insulate him from marketplace shocks and found it with the BOOM program of build, own, operate, and maintain. BOOM put Sheaffer's company in charge of owning and maintaining the wastewater treatment systems designed by the company. It offered a steady source of income through long-term contracts with food processors, municipalities, and the like. A facility built on the North Fork of the Shenandoah River in northern Virginia would be BOOM's first test.

Although the two revenue models coexist on the TV screen, the pay-for-content model will triumph over the advertising model on the Internet.

Companies should do more than reduce the amount of time their customers spend waiting; they should actually add value to such time.

Supplements the (A) case.

Examines the challenges encountered by a start-up company that seeks to operate on a global basis virtually from Day One. Based in Mountain View, CA, NetLogic Microsystems is a semiconductor company that was founded by a semiconductor industry veteran in 1996. Follows the founder's efforts to identify and research the initial opportunity, hire staff and senior management, fund product development, generate sales, form partnerships and alliances (many of them international), raise institutional capital, and evaluate a possible acquisition. Because of the nature of the semiconductor industry, which finds many steps of its value chain rooted in Asia and other countries around the world, NetLogic had to be global early on in its life cycle. Despite the fact that its founder and management team possessed international roots and connections, being global presented NetLogic with a host of challenges not typically faced by an average start-up.