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Advanced Leadership Field Perspectives: São Paulo
With Brazil's crisis as the backdrop, the 2016 ALI Fellows, Partners, and guests, traveled throughout São Paulo in June of 2016 and were exposed to social innovations in Heliopolis (the largest favela), the transformation of Vila Madalena (neighborhood), cultural inclusion efforts in Sala São Paulo and Pinacoteca (downtown), and highly respected social change leaders and thinkers throughout the trip. The participants were able to engage with a wide array of projects and understand the challenges on the ground more clearly. -
Base of Pyramid Hub: Connecting Solutions
The case describes the decision dilemma faced by an entrepreneur, Jack Sim, whose social initiative aims to establish an innovative platform in Singapore and South Asia to serve the base of the pyramid (BoP), which represents a majority of the population of the world (about 60%) who live in poverty. The primary objectives of Sim's initiative, BoP Hub, are to provide professional services to social entrepreneurs catering to the BoP market, and help them develop and scale their businesses. Social entrepreneurs who want to address the needs of this segment of the population face a plethora of challenges: most notably, the lack of affordability in the BoP, inadequate access to basic facilities, and the dearth of channels of access to the BoP market. However, in addition to the social objectives, the BoP also has economic incentives, as the potential volume in this segment is huge, and it has aspirations to move into the middle class. The challenges faced by Sim in creating a platform to catalyse innovative products and services for the BoP include lack of access to traditional fundraising methods, the need of a common organisational strategy for entrepreneurs serving the BoP leading to multiple services being required by them, and the requirement of a well-understood model for scaling their businesses. -
Runa: Driving Social Change through Passion and Profit
Near the end of 2008, Tyler Gage and Dan MacCombie enrolled in an entrepreneurship course at Brown University. During the class, they refined the business plan for Runa, a beverage company that would make drinks from guayusa, a little-known leaf that grew in the Amazon. Beyond the potential of the business to make money, the two believed in Runa's social mission―respecting the cultural traditions of Ecuadorian Kichwa communities, providing sustainable income streams to small farmers, and helping the Amazon rainforest thrive. Just months after delivering their final classroom presentation for Runa, Gage and MacCombie found themselves in Ecuador, pursuing the idea full time. "Runa: Driving Social Change through Passion and Profit" explores Gage and MacCombie's journey from class project to a fast-growing start-up. More specifically, the case explores the myriad challenges Gage and MacCombie faced in building Runa: raising money to launch the venture; establishing successful partnerships and overcoming deep-seated skepticism among Ecuadorian communities; building a supply chain from scratch; developing a successful go-to-market strategy; and maintaining their focus on social impact while simultaneously generating financial returns. -
Barefoot College of Tilonia: Lighting Up Rural Lives
In September 2013, Sanjit "Bunker" Roy was honoured with an award for his vision and leadership in addressing global problems through his novel organization, Barefoot College (Barefoot). Barefoot's mission was to improve the lives of impoverished rural residents by upgrading their existing skills with training so the villages and their residents were self-sufficient. When he started the college in the state of Rajasthan, India, in 1972, Roy never dreamed that Barefoot would be able to affect the lives of millions of people in 24 countries. Barefoot's global footprint was spreading at a rapid pace with requests for even more locations. Roy wondered whether he should freeze the organization in its present state or continue to increase its presence with a centralized headquarters. Alternatively, he could replicate the autonomous model on a smaller scale, still adherent to the beliefs, values, and assumptions that were the foundation of Barefoot College. This case won second prize at the ISB-Ivey Global Case Competition 2016 in the overall category. -
Young 1ove: Scaling in Botswana
Noam Angrist cofounded Young 1ove with the promise of connecting young Africans to proven life-saving information. By massively scaling sexual health information campaigns that were previously shown in randomized trials to have significant impact, he hoped Young 1ove would be able to reach 1 million youth in Africa by 2017. However, while he and his team were less than a year into the project, they were already dealing with anfractuous government processes, strained by limited resources, and unsure of how their operations would succeed at scale. There were also important decisions ahead: Which delivery model would most efficiently and effectively scale the Young 1ove educational campaign? When and how- if at all-should they rigorously test an intervention that they had reason to believe was already working? Though convinced wholeheartedly in the importance of the Young 1ove mission and excited by its early progress, Angrist pondered these important decisions and how their resolution would figure in the organization's path forward. -
James Chen's Entrepreneurial Odyssey (A): Adlens
This three-part case study explores the development of Adlens, a commercial firm, and Vision for a Nation as the social venture developed in parallel. The entrepreneur's strategy is to sell the innovative Adlens optical products in middle-to-high income economies for profit, while Vision for a Nation is dedicated to improving vision in the developing world, starting with Rwanda. A key synergy comes from the "Buy one, give one" model, whereby for every pair of Adlens glasses purchased, another pair (adjustable or traditional glasses) is given away for free in Rwanda. Developing Adlens and Vision for a Nation as viable ventures has been not been an easy task. Despite the vast amount of time and money James Chen has invested in these projects, their long-term sustainability has yet to be demonstrated. But as an investor of 'patient capital', he sees beyond the logic of short-term profit making. -
James Chen's Entrepreneurial Odyssey (B): Vision for a Nation
Supplement to case IN1293. This three-part case study explores the development of Adlens, a commercial firm, and Vision for a Nation as the social venture developed in parallel. The entrepreneur's strategy is to sell the innovative Adlens optical products in middle-to-high income economies for profit, while Vision for a Nation is dedicated to improving vision in the developing world, starting with Rwanda. A key synergy comes from the "Buy one, give one" model, whereby for every pair of Adlens glasses purchased, another pair (adjustable or traditional glasses) is given away for free in Rwanda. Developing Adlens and Vision for a Nation as viable ventures has been not been an easy task. Despite the vast amount of time and money James Chen has invested in these projects, their long-term sustainability has yet to be demonstrated. But as an investor of 'patient capital', he sees beyond the logic of short-term profit making. -
James Chen's Entrepreneurial Odyssey (C): The Competitor's Story
Supplement to case IN1293. This three-part case study explores the development of Adlens, a commercial firm, and Vision for a Nation as the social venture developed in parallel. The entrepreneur's strategy is to sell the innovative Adlens optical products in middle-to-high income economies for profit, while Vision for a Nation is dedicated to improving vision in the developing world, starting with Rwanda. A key synergy comes from the "Buy one, give one" model, whereby for every pair of Adlens glasses purchased, another pair (adjustable or traditional glasses) is given away for free in Rwanda. Developing Adlens and Vision for a Nation as viable ventures has been not been an easy task. Despite the vast amount of time and money James Chen has invested in these projects, their long-term sustainability has yet to be demonstrated. But as an investor of 'patient capital', he sees beyond the logic of short-term profit making. -
Planning a Service-Learning Trip
Service-learning projects typically take place in the community adjacent to a school. However, service projects can also take place in distant communities to create different learning experiences. Creating a service-learning experience in a distant location requires planning to ensure a quality learning experience. The service project should relate to the academic goals of the course connected to the trip, while also leveraging the location's unique opportunities for learning. The logistics of planning and traveling with a group of students can appear daunting; however, administrative support for college trips can be of great help in creating a successful service-learning trip. -
KaBOOM!: Play at Scale (A)
A case on scaling social impact for nonprofits. Founded in 1995, KaBOOM! quickly became a nationally recognized nonprofit in building playgrounds with strong corporate partnerships and volunteer-organizing capabilities. Over the years, KaBOOM! developed new programs, including a new web platform to enable individuals and communities to do build-it-yourself playgrounds which increased KaBOOM!'s total annual number of playgrounds built by as much as a factor of 10. The case explores how KaBOOM! evaluated its goals and determined a strategy to achieve the scale required to meet its social mission and vision of every child having a place to play. -
Health Leads: Reaching for Impact (A)
Explores strategies to achieve system-level impact for a nonprofit focused on addressing patients' basic social needs through healthcare institutions. Founded in 1996 with a volunteer-staffed help desk at Boston Medical Center connecting low-income patients with basic resources like heating assistance, job training, and childcare programs, by 2013 the nonprofit had grown to 6 cities and 1,000 volunteers serving over 11,000 patients annually. At the end of a successful "proof plan" period, Health Leads Co-Founder and CEO Rebecca Onie and her team faced the question of how to make meeting patients' social needs a standard part of health care in the U.S.: replicate Health Leads' proven model or instigate a social care movement? -
Health Leads: Reaching for Impact (B)
The B case documents the development of a strategy to achieve system-level impact in a rapidly changing healthcare landscape for a nonprofit focused on addressing patients' basic social needs through healthcare institutions. Founded in 1996 with a volunteer-staffed help desk at Boston Medical Center connecting low-income patients with basic resources like heating assistance, job training, and childcare programs, by 2013 the nonprofit had grown to 6 cities and 1,000 volunteers serving over 11,000 patients annually. At the end of a successful "proof plan" period, Health Leads Co-Founder and CEO Rebecca Onie and her team faced the question of how to make meeting patients' social needs a standard part of health care in the U.S.: replicate Health Leads' proven model or instigate a social care movement? -
Health Leads: Reaching for Impact (Abridged)
A nonprofit in the healthcare arena explores strategies to achieve system-level impact. Founded in 1996 with a volunteer-staffed help desk at Boston Medical Center connecting low-income patients with basic resources like heating assistance, job training, and childcare programs, by 2013 the nonprofit had grown to 6 cities and 1,000 volunteers serving over 11,000 patients annually. At the end of a successful "proof plan" period, Health Leads Co-Founder and CEO Rebecca Onie and her team faced the question of how to make meeting patients' social needs a standard part of health care in the U.S.: replicate Health Leads' proven model or instigate a social care movement? -
KaBOOM!: Play at Scale (Abridged)
A case on scaling social impact for nonprofits. Founded in 1995, KaBOOM! quickly became a nationally recognized nonprofit in building playgrounds with strong corporate partnerships and volunteer-organizing capabilities. Over the years, KaBOOM! developed new programs, including a new web platform to enable individuals and communities to do build-it-yourself playgrounds which increased KaBOOM!'s total annual number of playgrounds built by as much as a factor of 10. The case explores how KaBOOM! evaluated its goals and determined a strategy to achieve the scale required to meet its social mission and vision of every child having a place to play. -
Lunapads: Co-Leadership in a Social Business
It was late August 2012 and Madeleine Shaw (Shaw) and Suzanne Siemens (Siemens) were reflecting on 12 years of operation at Lunapads International Products Ltd. (Lunapads), a company based out of Vancouver, BC, Canada. The social business co-owned by these two women was providing a solution to the environmental and health concerns of disposable feminine hygiene products. Co-leading a social-impact business with a values-based approach had not been without its challenges. Lunapads had recently experienced a flattening of sales and reduced profitability as their niche market was becoming increasingly crowded with entrants whose products were not as ecofriendly, but were well-known brands. The company was committed to staying true to its mission but recognized their website and product offerings needed upgrading if they were going to be competitive with companies who had much deeper pockets and more extensive marketing budgets. Earlier in the week, Shaw and Siemens had met with the Chair of their recently-formed Advisory Board, Bob Elton (Elton), to discuss Lunapads' current organizational structure. They were steadfast on co-sharing the leadership role but had identified inefficiencies and challenges with this model. They had recently revisited their business strategy and roles in the organization and identified areas that needed to shift. Elton asked them to present their ideas for discussion at the quarterly Advisory Board meeting, coming up in two weeks. Tucked away at their regular corner table, steaming lattes delivered, Shaw turned to Siemens her close confidante, and said with a grin, "It's time to bust out of our comfort zones and make some decisions. Are you up for it?" -
Vivian Lowery Derryck and African Governance
As a veteran international development specialist, Vivian Lowery Derryck spent 35 years trying to influence governments in Africa by working with State Department and United States Agency for International Development (USAID) officials, African heads of state, and non-profit leaders across the continent. She believed the right outside pressure and expert collaboration could meaningfully shape U.S. foreign policy toward Africa and improve democracy in African governance. Derryck left her tenure as Senior Vice President and Director of Public-Private Partnerships at the former Academy for Educational Development (AED) and joined the inaugural Advanced Leadership Initiative Fellowship program at Harvard University. She thought it would be an ideal opportunity to build on a long-standing desire to start an institute to build African democracy and strengthen good governance on the continent. She launched the Bridges Institute to promote civil society as a pivotal actor in bringing about more inclusive and effective policy dialogue in Africa. This case follows her journey and raises important questions about how to achieve such large scale change. -
Marissa Wesely and Women's Empowerment
After thirty-three years as a corporate lawyer, Marissa Wesely became a 2014 Advanced Leadership Initiative Fellow at Harvard University to pursue her passion of advancing women's rights, particularly in the developing world. She took on a leadership role with the Win-Win Coalition, which worked with women's funds and local women's organizations, advocated for the value of cross-sector partnerships and coached key players to work together and find common ground despite different vocabularies and expectations. The case covers key lessons and questions for consideration during Wesely's early stage efforts to launch the Win-Win Coalition into global prominence under a cohesive identity and strategy. -
SGFE Cambodia (A): High-energy Char Briquettes for the Bottom of the Pyramid
The case tells the story of SGFE Cambodia and its CEO, Carlo Figa Talamanca, in the period 2011-14. Talamanca has the opportunity to take over the struggling SGFE. Created by the NGO GERES to reduce deforestation in Cambodia, SGFE produces and sells char briquettes. They compete with traditional charcoal, which is mainly derived from illegal forest exploitation. Although superior, the briquettes are also more expensive, and are not well-known by consumers. The question is how to penetrate the market at low cost, and how to position the products. Another question is whether SGFE can realistically achieve the social and environmental objectives of the company. Case B describes SGFE's subsequent commercial success. Getting the public to know the products was the major hurdle, but now that this step has been achieved, demand exceeds supply. Interestingly, it is the low-income vendors, at the bottom of the pyramid, who are the biggest consumers of this more expensive product. However, the social impact of SGFE is minimal and the deforestation of Cambodia continues. -
SGFE Cambodia (B): High-energy Char Briquettes for the Bottom of the Pyramid
Supplement to case IN1239. The case tells the story of SGFE Cambodia and its CEO, Carlo Figa Talamanca, in the period 2011-14. Talamanca has the opportunity to take over the struggling SGFE. Created by the NGO GERES to reduce deforestation in Cambodia, SGFE produces and sells char briquettes. They compete with traditional charcoal, which is mainly derived from illegal forest exploitation. Although superior, the briquettes are also more expensive, and are not well known by consumers. The question is how to penetrate the market at low cost, and how to position the products. Another question is whether SGFE can realistically achieve the social and environmental objectives of the company. Case B describes SGFE's subsequent commercial success. Getting the public to know the products was the major hurdle, but now that this step has been achieved, demand exceeds supply. Interestingly, it is the low-income vendors, at the bottom of the pyramid, who are the biggest consumers of this more expensive product. However, the social impact of SGFE is minimal and the deforestation of Cambodia continues. -
'Fixing Our Politics', One Vote at a Time: Public Policy Graduates Aim to Boost Turnout with TurboVote
This case, about creating a startup with a social mission, is designed to help students think through the strategic alignment of public value, legitimacy/support, and operational capacity in a simple context. Together with an in-class video "reveal," the case package follows the thinking of two Masters of Public Policy graduates as they create TurboVote, a nonprofit service designed to increase voter turnout by sending subscribers reminders and helping them register and vote by mail. The case shows that-despite a straightforward business idea-the young founders had to address consequential choices. The written case includes background information about the voter turnout problem and ends with the TurboVote leaders contemplating the basics of a business plan-in particular, the options and implications of different financing models. The case package includes a set of three short videos. "Meet the Founders" (5:37 min) provides a brief introduction to the two protagonists. Students will want to read the case and watch this video before class. The other two videos (4:45 min and 4:09 min, respectively) are designed to be played by the instructor partway through class. The first reveals how the founders approached some key strategic choices. In the second, they reflect on their decisions, particularly in terms of funding, and talk briefly about their hoped-for path forward. The instructor may play these videos separately or together, and follow them up with further discussion.