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Provides real estate market data for the analysis of an office lease or buy decision. Demonstrates what is known as the "leasing puzzle"--the answer simply being that the two forms of financing are not cost equivalent in the presence of capital market imperfections, despite both being credit forms. Explores asset-specificity arguments to support the view that generally, a firm should not own an office unless it is dictated by its core business. Presents two opposing anecdotes to illustrate why trading companies should not take the opportunity to capitalize on a buoyant real estate market. The argument is that shareholders do not need trading companies to invest in properties for them, because they can do this through their own investment portfolio activities. Also explores issues such as shareholder rights and accounting and tax implications. Analysis provides ample materials for debate.

This undisguised case deals with the topic of extraordinary leadership and managing crime-fighting as a business. It offers students an opportunity to design and explore a large-scale organizational change initiative and develop a comprehensive action plan for managing it. Ed Norris, an assistant commissioner in the NYPD who supervises more than 40,000 officers and is credited with assisting in the turnaround in New York's crime scene, is offered a similar job in Baltimore supervising 3,000 officers in the worst crime-laden city in America. The challenges include entrenched crime, racial tension, declining population, negative effects on business, underfunding, critical media, low arrest rates, and a police department with underused resources and a dysfunctional organization and culture. In the A case, students are asked to lay out their action plan for dealing with the situation and, in so doing, have to wrestle with most of the issues in managing large-scale organizational change. The B case presents Norris's plan and proposed changes so students can compare their own action plans with that of the actual leader. This case series has been taught very successfully as a two-day class. Both cases include extensive video clips for both student preparation and faculty use in class. A teaching note is available for registered faculty.

In late 2001, Yahoo!'s new executive leadership team faces a decision. With online advertising revenues significantly off, the company has decided to explore new strategic businesses, including online recruiting. The team must decide whether to make a bid for HotJobs.com, already under contract to be acquired by TMP Worldwide, parent of Monster.com. The deal is currently under scrutiny from the Federal Trade Commission. Given the importance of career listings to the company's new strategy, should Yahoo! make a move now for HotJobs or wait for the FTC's decision?

This case is set in spring 2000, several months after two successive, failed missions to the planet Mars. Students are asked to evaluate the reasons for these failures in the context of NASA's "Faster, Better, Cheaper" program, which was initiated in 1992. They are also faced with the task of reconstructing a program for the exploration of Mars that considers the many uncertainties--political, financial, outcome related, and scientific--that can impact the program. Includes color exhibits.

Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy.

Compania Minera Antamina S.A. is a consortium of three large multinational Canadian mining companies set up to exploit a very large copper-zinc deposit north central Peru. The project requires about US$2 billion of financing for the development and exploitation of the deposit. The finance committee needs to determine the best means to raise the necessary funds: loans guaranteed by the sponsors or project finance. The costs and benefits are different across alternatives because the project involves both business and political risks to which the exposure for all of the stakeholders is different.

The Dubai Ports Authority (DPA) wishes to digitize many of the documents it shares with its external partners, including shipping lines and agents, merchants, and the country's customs authority. DPA also wishes to automate the many document transmissions related to ships' manifests. At the time of the case, the worldwide shipping industry is characterized by low levels of automation, a proliferation of incompatible data standards, and many independent players. All of these factors complicate digitization efforts. DPA decides to write its manifest documentation system itself and must make several other decisions related to system implementation and rollout.

Susan Griffin, owner and cofounder of a small manufacturing company, is formulating a long-term investment strategy. Griffin plans to sell her $10 million company and invest the revenue. She must decide how to allocate her investment so that she can rely entirely on investment income for her financial needs, while still maintaining a comfortable standard of living. In addition, Griffin wants to be able to offer financial help to her two children and her elderly mother.

Acoplasticos was established in 1961 as a lobbying group for Colombia's major plastics manufacturing companies. In the early 1980s, the organization shifted its focus toward improving the productivity of the Colombian plastics and rubber cluster, which also included certain petrochemical, manmade fiber, paint, and ink industries. Over time, the organization's activities expanded to include cluster technology upgrading, training, trade fair production, joint procurement, and information collection and dissemination. Despite significant improvement in the performance of the Colombian plastics and rubber cluster during the 1990s, however, Executive Director Carlos Garay was concerned about the challenging economic and political environment in 2002.

Ember is a venture capital-funded start-up that hopes to establish a standard for ubiquitous wireless networks. Its unique approach and proprietary technology promises to create enormous value in a wide variety of markets, particularly in local sensing and control. However, competition has emerged much faster than expected. What should Ember do next?

This case describes Banyan Tree Resorts & Hotel's rapid growth starting from a single resort converted from a disused tin mine in Phuket, Thailand, to become an international resort operator and one of Asia's top 20 brands. It explores the realisation of an innovative lifestyle concept, the subsequent challenges involved in replicating its original success in different parts of the world, the company's marketing strategy, and the development of service operations capabilities to back the brand, as well as the challenges faced in extending the brand into new businesses including branded goods and a travel portal.

For ten years, Jeff Patterson's firm, Flynn Fuller Consulting, has worked on projects for financial services giant GloBank. Now Jeff's contact, Bill Holland, says another project is imminent--good news for the recession-battered consultancy--but there's just one problem: GloBank has an enigmatic new CEO, H. Frank Maloney III. Brought in to restore profitability, Maloney has been examining GloBank's bottom line, looking for places to cut. The new CEO wants to slash GloBank's extensive use of consultants, which means that division presidents like Bill must justify major consulting projects. Worse, firms like Flynn Fuller must sell themselves again to GloBank. Jeff will have just one hour to try to sway Maloney, or his client will disappear. How can Jeff persuade Maloney that outside consultants are worth the cost? Jeff's presentation isn't a progress report or a pitch to a new client; rather, it's a defense of Flynn Fuller's continuing added value. Jeff pulls together a team to make the case, but he hears as many approaches as there are people in the room. In R0302A and R0302Z, commentators P. William Bane, a recently retired vice-president and director at Mercer Management Consulting; Tom Van Berkel, the president and CEO of insurance firm Main Street America Group; Peter Klein, the senior vice-president of strategy and business development for Gillette; and Tricia Stone, a founding partner of Stone Communications, offer advice in this fictional case study.

For ten years, Jeff Patterson's firm, Flynn Fuller Consulting, has worked on projects for financial services giant GloBank. Now Jeff's contact, Bill Holland, says another project is imminent--good news for the recession-battered consultancy--but there's just one problem: GloBank has an enigmatic new CEO, H. Frank Maloney III. Brought in to restore profitability, Maloney has been examining GloBank's bottom line, looking for places to cut. The new CEO wants to slash GloBank's extensive use of consultants, which means that division presidents like Bill must justify major consulting projects. Worse, firms like Flynn Fuller must sell themselves again to GloBank. Jeff will have just one hour to try to sway Maloney, or his client will disappear. How can Jeff persuade Maloney that outside consultants are worth the cost? Jeff's presentation isn't a progress report or a pitch to a new client; rather, it's a defense of Flynn Fuller's continuing added value. Jeff pulls together a team to make the case, but he hears as many approaches as there are people in the room. In R0302A and R0302X, commentators P. William Bane, a recently retired vice-president and director at Mercer Management Consulting; Tom Van Berkel, the president and CEO of insurance firm Main Street America Group; Peter Klein, the senior vice-president of strategy and business development for Gillette; and Tricia Stone, a founding partner of Stone Communications, offer advice on this fictional case study.

For ten years, Jeff Patterson's firm, Flynn Fuller Consulting, has worked on projects for financial services giant GloBank. Now Jeff's contact, Bill Holland, says another project is imminent--good news for the recession-battered consultancy--but there's just one problem: GloBank has an enigmatic new CEO, H. Frank Maloney III. Brought in to restore profitability, Maloney has been examining GloBank's bottom line, looking for places to cut. The new CEO wants to slash GloBank's extensive use of consultants, which means that division presidents like Bill must justify major consulting projects. Worse, firms like Flynn Fuller must sell themselves again to GloBank. Jeff will have just one hour to try to sway Maloney, or his client will disappear. How can Jeff persuade Maloney that outside consultants are worth the cost? Jeff's presentation isn't a progress report or a pitch to a new client; rather, it's a defense of Flynn Fuller's continuing added value. Jeff pulls together a team to make the case, but he hears as many approaches as there are people in the room. In R0303A and R0303Z, commentators P. William Bane, a recently retired vice-president and director at Mercer Management Consulting; Tom Van Berkel, the president and CEO of insurance firm Main Street America Group; Peter Klein, the senior vice-president of strategy and business development for Gillette; and Tricia Stone, a founding partner of Stone Communications, offer advice on this fictional case study.

The coach of the varsity Army crew team at West Point assembled his top eight rowers into the first crew team and the second tier of rowers into the second team using objective data on individual performance. As the second boat continually beat the first boat in races, the coach attempted to discern the team dynamics causing these aberrant results. By using very clean, objective performance data, the case makes clear that a team can be more (or less) than the sum of its individual parts, but allows students to analyze the factors that make this true.

Examines DoubleClick's capital structure from IPO. Discusses additional offering of common stock, stock splits, dividends, sale of convertible debt, repurchase of convertible debt, and repurchase of common stock.

Describes the operating challenges of Newport Creamery, a Rhode Island-based chain of ice cream restaurants. Profiles the company's transition from longtime family ownership to a real estate developer, the developer's expansion strategy, and the company's subsequent difficulties. The company is forced to seek Chapter 11 protection and eventually a court-appointed interim CEO spends 2 weeks evaluating whether to recommend keeping the company in Chapter 11 or converting to a Chapter 7 case. During the evaluation period, the interim CEO has to manage the company's financial crisis.

Describes the circumstances leading to the three-and-a-half-day collapse of a major hospital group's IS capabilities. Identifies the technical reasons for the failure, management steps in dealing with the problem short term, and the long-term lessons they believe they learned from the incident.

On November 17, 1997, Jon T. Elsasser, then vice-president of The Timken Co. bearings business for Europe, Africa, and West Asia, reviewed the company's proposal to the Romanian government for the acquisition of Rulmenti Grei, S.A., an industrial bearings plant being privatized through the Romanian State Ownership Fund. Elsasser reflected on the significance of the acquisition and its potential impact on Timken's global bearings business. Although Rulmenti Grei offered needed production capacity and an improved cost structure, Timken remained wary of Romania's political instability and the numerous operational challenges of integrating the plant into Timken's global organization. Importantly, the investment also represented a marked shift in corporate culture and objectives. Rulmenti Grei produced a variety of bearings types, whereas Timken remained focused on tapered roller bearings, driven by corporate history and pride as a specialist manufacturer. European customer demand required that Timken consider expanding its product offering. Rulmenti Grei had the potential to drive change in a century-old corporate culture.

Can you really change your behavior at work? What if you believe your approach has served you well in the past and helped you succeed to where you are today? This series of cases features Nicholas Gray, a Norfolk Southern Railroad (NS) executive and his experiences in implementing change from a middle manager position. The A case (UVA-OB-0773) begins with Gray identifying a change effort to build a better relationship with colleagues in other departments at NS. As the story unfolds, Gray's management style and some challenges he faces take shape. In the B case, Gray works through his action plan and the implementation of his change initiative. These cases provide an insight into the challenges of being a change agent at both personal and organizational levels.