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Describes the three distinct approaches to quality management represented by W. Edwards Deming, Joseph Juran, and Philip B. Crosby. Designed to introduce students to the elements of statistical quality control, structured approaches to quality improvement, and zero defects programs and to show them that there is more than one way to improve quality.

Discusses David Ricardo's theory of comparative advantage and the refinement of his model developed by Eli Heckscher and Bertil Ohlin. Presents several criticisms of the Heckscher-Ohlin theory, including Wassily Leontief's empirical demonstration that the nature of U.S. imports and exports were exactly contrary to the predictions of the theory.

Helps casewriters and their supervisors to understand the basics of developing cases for classroom use.

Develops a simple option pricing model which provides an insight into the foundations of the Black and Scholes model. The Black and Scholes model is next introduced and its relationship to the simple option pricing model discussed. Last, the problem of pricing debt options is addressed in the appendix and a debt option model is presented. To be read with Introduction to Options.

Designed to help students develop an understanding of option contracts and markets.

Intended to establish understanding of financial futures.

Summarizes how to construct and use statistical process control charts. Gives several examples. Discusses tolerances using control charts for debugging.

Describes uses of foreign currency swaps and development of both interest rate and foreign currency swaps market. Emphasis on calculation of all-in costs using foreign currency swaps and conversion of basis points in one currency to basis points in a different currency.

Describes the operation of foreign exchange markets, including bid-offer spreads, cross rates, reciprocal rates, and forward rates. Provides several examples to demonstrate calculation of outright forward rates using discount and premium points quoted in the London Financial Times. Other examples demonstrate interest rate parity, and hedging foreign debt using long-dated forwards.

This note focuses on the decision rules and guidelines managers use in recognizing revenue and measuring income in the preparation of periodic financial statements. This note considers issues only partly considered by the Canadian Institute of Chartered Accountants and the Financial Accounting Standards Board in the United States.

This note focuses on the decision rules and guidelines managers use in recognizing revenue and measuring income in the preparation of periodic financial statements. This note considers issues only partly considered by the Canadian Institute of Chartered Accountants and the Financial Accounting Standards Board in the United States.

Analyzes the major home appliance industry in the U.S. in 1984 and gives a profile of the key competitors. May be used with Major Home Appliance Industry in 1988 and Maytag in 1984.

Describes the background to the recent agreement between Campbell Soup Co. growers and Farm Labor Organizing Committee (FLOC) settling a seven year dispute and boycott. This agreement serves as a possible model for resolving farm labor disputes and may provide a basis for legislation to regulate the two and a half million farmworkers in the United States.

Describes the thought process an entrepreneur should undergo before committing to a course of action. Covers understanding the opportunity--assessing the critical skills, resources, relationships, and approvals--developing an action plan; forming a business entity; controlling the venture; harvesting the venture; and then a brief summary. Provides a useful framework to be used by entrepreneurs starting their own venture.

Describes two different approaches to the process of action planning and implementation. Offers specific advice for action planning and for learning how to action plan.

Describes the concept of exposure; the dependence of a goal on an uncertain external event. Describes in detail how hedges may be constructed to eliminate exposure, including the algebra of cross-hedging and hedge ratios. The relevance of regression analysis is discussed. A running example clarifies the text.

Describes the use of common financial ratios to analyze a firm's performance and financial condition. Discusses fundamentals of equity valuation. Based on an earlier note by the same author.

Concerns U.S. Government Debt Market and various conventions used to depict the structure of interest rates.

Focuses on the industry's development and evolution in three principal watch producing countries: Switzerland, the United States, and Japan. Based in part on two earlier cases by F.T. Knickerbocker and H.E.R. Uyterhoeven.

Presents a general approach to diagnosing and solving problems in management, especially in production situations with ambiguous problems.