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Dear Elliott
Herb Kelleher, executive chairman of Southwest Airlines, writes to Elliott Weiss, operations professor at the Darden School. Kelleher responds thoughtfully and in detail to two Darden cases about the experiences a Darden student had while flying on Southwest Airlines and JetBlue Airways. -
Furman Selz LLC (B)
Supplements the (A) case. -
MedCath Corp. (B)
Supplements the (A) case. A rewritten version of an earlier case. -
Henkel Iberica (B)
Supplements the (A) case. -
Richard Grasso and the NYSE, Inc. (B)
Supplements the (A) case. -
Anne Mulcahy: Leading Xerox Through the Perfect Storm (B)
Supplements the (A) case. -
Procurement at Betapharm Corp. (B)
Supplements the (A) case. -
Procurement at Betapharm Corp. (C)
Supplements the (A) case. -
Capital Controls in Chile in the 1990s (B)
Supplements the (A) case. -
Celtel International B.V.: June 2004 (B)
Supplements the (A) case. A rewritten version of an earlier case. -
Avaya (B): Implementing the New Go-to-Market Model
An abstract is not available for this product. -
Ocean & Oil Holdings and the Leveraged Buyout of Agip Nigeria (B)
Supplements the (A) case. -
Ocean & Oil Holdings and the Leveraged Buyout of Agip Nigeria (C)
Supplements the (A) case. -
MGM Mirage's Bid for Mandalay Resort Group (B): Communicating During the Merger Process
Supplements the (A) case. -
Allianz (A2): An Insurer Acquired a Bank
Supplements the (A) case. A rewritten version of an earlier case. -
Allianz (B): Integrating an Insurer and a Bank
Supplements the (A) case. A rewritten version of an earlier case. -
Capital Coast Health Limited: Being a Good Employer in the Midst of Change (B)
The new chief executive officer of Capital Coast Health Limited, a government funded healthcare provider, has made many changes and succeeded in substantially reducing the financial deficit in his first year and a half. However, there were still a number of pressing concerns that needed to be addressed. The governing board of Capital Coast Health Limited has requested information about the Equal Employment Opportunity policies and practices in the organization. The request serves as a reminder to the CEO that internal issues should be a priority in the future. This is a supplement to Capital Coast Health Limited: Being a Good Employer in the Midst of Change (A), product 9B05M009. -
Capital Coast Health Limited: Being a Good Employer in the Midst of Change (B)
The new chief executive officer of Capital Coast Health Limited, a government funded healthcare provider, has made many changes and succeeded in substantially reducing the financial deficit in his first year and a half. However, there were still a number of pressing concerns that needed to be addressed. The governing board of Capital Coast Health Limited has requested information about the Equal Employment Opportunity policies and practices in the organization. The request serves as a reminder to the CEO that internal issues should be a priority in the future. This is a supplement to Capital Coast Health Limited: Being a Good Employer in the Midst of Change (A), product 905M09. -
Arla and MD Foods--The Merger Decision (B)
An abstract is not available for this product. -
Dear Herb
This case consists of a letter to Herb Kelleher, chairman of Southwest Airlines requesting his comments on a pair of first-hand experiences on Southwest Airlines and JetBlue Airways flights.