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This is the conclusion to Agora (A), where founder Elsa Sze decides if she wants to continue investing energy in her civic technology startup. Agora was a civic technology (civic tech) startup founded by Elsa Sze, who wanted to enhance the connection between political officials and their constituents by facilitating virtual "town halls," making underrepresented voices heard and benefiting elected and appointed leaders who often struggled to collect meaningful feedback. Despite success in startup accelerator programs, challenges and complexities with government sales cycles led Sze to pivot the company multiple times, until she was selling customer service software to corporations and pondering whether she still wanted to build and sell Agora. A short financial runway meant she had to quickly decide where to invest her energy.

Case Supplement for Case A00392

As a senior project manager for the Colombian office of a consulting services firm, Lucia is responsible for hiring decisions regarding junior consultants. During a recent recruitment process, Lucia found out that a candidate who had achieved a perfect score at the written test had cheated, with the help of Lucia's subordinate and close friend. She further learned that this candidate had been motivated to commit fraud because of the medical needs of his young daughter. The A case asks students to step into Lucia's shoes and figure out an action plan that is both developmental (rather than merely punitive) and true to her values; this B case presents students with Lucia's actual solution to the value conflict. This case set is intended for undergraduate students taking leadership, human resources, or ethics courses. The approach is based on the Giving Voice to Values (GVV) curriculum authored by Mary C. Gentile.

Karim Beguir and Zohra Slim were the co-founders of InstaDeep, a deep tech startup focusing on artificial intelligence (AI) solutions. Instadeep was one of the few companies globally that were partnering with DeepMind, an AI subsidiary of Google [Alphabet Inc.]. InstaDeep employed DeepMind's reinforcement learning approach in its business solutions. When Beguir and Slim founded the company in 2014, it was a web design company that aimed to build a globally competitive enterprise and create impact by hiring talent in Africa. Beguir, a mathematician by training, figured out that AI could be employed to solve century-long industrial problems such as container packing or route optimization, so the duo shifted the company's focus to AI in 2017. They then had the option to either apply for proprietary IP and monetize their intellectual property rights or to publish the idea as a research article on an open access platform, which would allow all scientists to benefit from it. By 2021, InstaDeep had created two major branded products: DeepPCB, an AI-powered printed circuit board routing system, and DeepChain, an AI-based protein design system to speed time to market for new drugs being developed by scientists. They had two other products in development, and the possibility of developing many more verticals was in the cards. But Beguir and Slim had to decide whether to position InstaDeep as an extremely horizontal AI company that could push innovation in a multitude of verticals, or to focus on just a few. The former would create big impact by fully leveraging the capabilities of the AI team in a wide range of fields. But focusing on a few verticals and managing fewer customers had its advantages, too. What should they do?

Handout for Exercise UV8446

This three-page case is the third update to Henkel: Building a Winning Culture (A). In this supplement, dated 2021, a new CEO has taken over Henkel and implemented a new strategy. His changes to the original performance management system are presented as a new framework for the company going forward.

Supplement to case 619003.

Additional Supplement to accompany product W25528.

Unbeknownst to most people, Amazon currently holds $10 billion of equity and warrants in related companies. In fact, it often requests a free grant of warrants when it enters into a new commercial agreement with a supplier. Over the past 20 years, Amazon has gotten warrants in at least 13 publicly traded companies and more than 75 private companies. As of January 2022, Amazon's current holdings of warrants was worth almost $4 billion. This case explores one of the recent deals in which Amazon requested warrants as part of a new commercial agreement. In September 2020, shortly before Tony Sarsam became CEO of SpartanNash Company, the fifth largest food distributor in the United States, Amazon presented the company with a 2-part proposal. The first part involved a revision to the existing commercial agreement that governed distribution of food from suppliers to Amazon warehouses. The second part involved a free grant of "at-the-money" warrants to buy up to 15% of SpartanNash's shares. The warrants would vest over seven years based on Amazon's cumulative purchases from SpartanNash up to a total of $8 billion. Compared to Amazon's current spending of $400 million per year, this proposal represented a significant opportunity for SpartanNash to grow with one of America's largest and fastest-growing retailers. Should Sarsam accept the proposal, reject it, or try to renegotiate aspects? More generally, was this an example of a powerful buyer exerting market power over a supplier, or was it an example of a new kind of dynamic partnership that would align interests the medium to longer term through ownership stakes? "

As of 12/31/21, Amazon held $22 billion of equity and warrants in related companies. In fact, it often requests a free grant of warrants when it enters into a new commercial agreement with a supplier. Over the past 20 years, Amazon has gotten warrants almost 20 publicly traded companies and more than 75 private companies; in a few instances, it has gotten multiple grants from a single firm. Combined, Amazon held $3.4 billion of warrants as of year-end 2021. This case explores one of the recent transactions in which Amazon requested warrants as part of signing a new commercial agreement with Kornit Digital, a small, but rapidly growing digital printing company based in Israel.

The B case examines the fall of Wirecard and the roles of investors, auditors and regulators.

This brief B case dives into how the governance model withstood the COVID-19 crisis.

Set in early 2020, this (B) case provides an update to the (A) case (no. 622-009) and provides additional context regarding the challenges facing Somatus.

Supplement for product W28614.

The case describes Angela Merkel's background, her education, her ascent to power in Germany, and the development of her leadership style.

Supplement to HBS Case No. 720-454, "Apple Inc. in 2020."

The objective of this case study (in two parts, A and B) is to provide a systematic methodology for capturing metrics crucial for patient experience and hospital performance, defining a framework to design an enterprise technology strategy map, and examining the readiness, deployment, and sustainability of technology solutions to help achieve superior patient satisfaction. Part B (Tech Strategy Design and Implementation ) of this two-part case study is a follow-up to Part A, and it takes the reader through Avantika Raghu's journey of solving the problems identified in Part A. Part B of the case study describes her efforts to address prioritized metrics by identifying technology solutions (both in-house and external vendors). It follows her as she assesses candidate solutions on a host of parameters: need, desired outcome from the implementation, staff awareness, availability of technology, investment opportunity, ease of implementation, product features, vendor engagement, time to market, end-user experience, and barriers to adoption. The case study closes with an unexpected twist, as her grandfather challenges her robust proposals with a series of pointed questions on how an enterprise technology strategy and an effective change management framework for championing organizational and individual change should be designed.

On June 30, 2021, ride-hailing giant Didi Chuxing (Didi) raised $4.4 billion in its initial public offering (IPO) on the New York Stock Exchange (NYSE), the largest IPO of a Chinese company listed on an American exchange since Alibaba raised $25 billion in 2014. Celebration was short-lived. Two days after its IPO, the Cyberspace Administration of China (CAC), a government agency that regulates China's internet platforms, launched a national security probe into Didi's network security and ordered a comprehensive cybersecurity review. Didi did not just end Uber's presence in China. With Uber gone, Didi's growth skyrocketed to become the largest online ride-hailing platform globally. How did everything change? Under Chinese President Xi Jinping, private companies faced emboldened regulators and increased government oversight. Was Didi's decision to move ahead with its IPO the correct business decision but the wrong political decision? What lessons could other Chinese tech companies learn from Didi's experience? How could Didi maintain its market position and rehabilitate its relationship with the Chinese government while local competitors tasted blood in the water?

Additional Supplement to accompany product W25528.