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Process Engineering Proposal
An "in-basket" decision-making exercise in case form, to be used with Nuclear Tube Assembly Room (A) (Condensed). The purpose is to pose students with several related problems which require immediate analysis arriving at some decisions and planning how to implement those decisions. Includes two exhibits: 1) a process engineering proposal recommending several changes to an assembly operation; and 2) a personal note describing a conflict which has erupted between the general foreman and a process engineer regarding the proposal. Students are expected to appraise the likely consequences of the proposed changes on the department's social system, productivity, and satisfaction; and determine which of the changes are essential, which will have negative effects, and how to implement those changes which are desirable. The student is also posed with the problem of diagnosing and successfully intervening in the conflict between the two key actors. Material is relevant to the topics of group behavior, interdepartmental conflict, interpersonal conflict, and action planning and implementation. -
Stirling Homex (C)
Supplements the (A) case. -
Corning Glass Works: The Electronic Products Division (B)
Focuses on the recommendations and implementation strategy made by the organizational development group for the electronic product division's problems. -
Corning Glass Works: The Electronic Products Division (C)
Supplements the (B) case. Designed as an end-of-class handout. -
Washington Post (B)
Supplements the (A) case. -
Del Norte Paper Co. (B)
Serves two roles: first, provides a reasonably comprehensive description of an ongoing budgeting and reporting system for the international operations of a large American company. Second, allows the student to focus on and critically analyze a series of specific complaints about the system which have been voiced by the management of two of the firm's foreign subsidiaries. -
Del Norte Paper Co. (C)
Designed to serve two roles: first, it provides a reasonably comprehensive description of an ongoing capital budgeting system for the international operations of a large American company. Second, it allows the student to focus upon and critically analyze a series of specific complaints about the system which have been voiced by the management of two of the firm's foreign subsidiaries. -
Norman Machinery Products, Inc. (C)
Presents the estate plan worked out by the son to deal with an estate planning issue. The plan involves the use of deferred compensation employment contract with the family business, a key-man life insurance policy, and a split-dollar life insurance policy. -
EG&G, Inc. (B)
Raises the dilemmas of making strategic decisions within an organizational construct. The divestment of a division of the company raises not only strategic issues but organizational and interpersonal ones as well. The decision is framed through the strategic planning process, and the case presents data in the form the general manager had available. -
Webster Industries (B)
Supplements the (A) case. -
Southwest Airlines (D)
After 18 months of deficit operations, Southwest Airlines stands on the brink of profitability. Selective application of discount fares has contributed to a rapid growth in market share. Then, in February 1973, its major competitor halves all fares on Southwest's principal route. Management must decide how to respond. Exhibits detail Southwest's cost structure plus passenger and flight statistics for Southwest and competitors. -
Frank Mason (B)
Supplements the (A) case. Designed as an in-class handout. -
Marsh & McLennan (B)
Presents the results of a computer simulation of aircraft hull insurance. Discussion will focus on the interpretation of the results described. Designed to be handed out in class. Rewrite of an earlier supplement by P. Vatter. -
Southwest Airlines (C)
Southwest Airlines, a small intrastate carrier, has just completed its first year of operations in June 1972 and management is debating what advertising and promotional strategy to adopt for the future. Southwest has successfully broken into a market dominated by two larger airlines and gained a significant market share through improved quality service, lower prices and other innovations, supported by heavy advertising and other promotions. However, it is still not making money. Illustrates development and introduction of a new consumer service and advertising and promotional strategy. Exhibits emphasize advertising copy, including a centerfold. Another version of this case, Southwest Airlines (A), takes the action up through February 1973, includes more details on pricing, and is designed for teaching marketing programs. -
Bougainville Copper Ltd. (D)
Covers events between February 1974 and September 1974. -
Bougainville Copper Ltd. (E)
Covers events between September and December 1974. -
Elizabeth Best (B)
Describes what a new political appointee with years of volunteer experience did in office. -
Elizabeth Best (C)
Discusses a problem that confronted the appointee later--how to get a large, complex job accomplished without evident resources. -
Elizabeth Best (D)
Describes how and what she did to accomplish the job. -
First National City Bank Operating Group (A1)
Supplements the (A) case.