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Kae Jonishi, the protagonist in the case, is a marketing analyst at Force Energy (Force). Her company has advertised with Major League Baseball (MLB) teams in the past and has gained moderate amounts of exposure from these marketing campaigns. However, Jonishi's manager wants to increase the company's exposure to MLB fans. One way to do so is to sponsor teams that are likely to advance into the MLB post-season, or playoffs. The top performing teams during the MLB regular season advance into the playoffs and increase their fan base, which results in greater marketing exposure for advertisers. Jonishi has access to a data set that contains aggregate team statistics for offence and pitching performance during all MLB seasons from 1995 to 2019. With adequate knowledge of both baseball and data science, Jonishi begins by analyzing and visualizing the data. She then builds a machine learning model that can predict whether a team will make the playoffs. Using this model, Jonishi can input future offence and defence performance predictions to determine if the team would have advanced to the playoffs in previous years.

By 2015, HCF, Australia's largest not-for-profit health fund, had become a tired brand that did not appeal to younger consumers despite eighty years of success. The market was changing and the combined pressure of competitors and consumer market dynamics meant that HCF was finding it increasingly difficult to maintain its position. Yasmina Pinto, the company's head of brand, had been given the responsibility of revitalizing its tired brand so that it would once again become fresh and appealing to consumers. What was the best way forward for HCF as a brand and as a provider of high quality health care services for Australians?

In late 2021, Ben Carr, Director of Analytics and Capital Modeling at Aviva Plc (Aviva)-a leading insurer with core operations in the UK, Ireland and Canada,-was preparing for an upcoming presentation before the company's board which included its CEO, Amanda Blanc, featuring the results of Aviva's performance in the Climate Biennial Exploratory Scenario (CBES) exercise mandated by the Bank of England. The CBES required all major banks and insurers in the country to formally assess the financial risks arising from both the physical impacts of climate change and the transition to a net zero economy. As Carr was in the final stages of refining and updating the CBES findings, he and his team were tasked with discerning how potential climate change consequences might influence each element on Aviva's balance sheet. Additionally, the team was charged with not only evaluating the existing assets and liabilities on Aviva's balance sheet, but also pondering the future operations of the business. Carr was aware that assessing climate risk was a complex task, fraught with its unique set of challenges and limitations. He was prepared to further discuss these issues, as he knew the board would be keen to delve deeper into their intricacies.

The Chengdu Research Base of Giant Panda Breeding was a world-renowned giant panda research institution and tourism destination and had successfully attracted millions of tourists since its opening. The surge in tourists, however, had also increased pressure to provide a tourist-friendly experience, and long wait times generated more complaints than any other issue. Tourists experienced long queues at the ticket offices and at the entrances of the panda house and delivery room, which greatly impacted their experience. Moreover, long queues also created other issues, such as managing crowding and the negative impacts on the giant pandas' emotional and psychological health as a result of the noise generated by tourists waiting in lines.

Mamaearth, founded in 2016, started as a direct-to-consumer personal-care brand and carved a niche for itself as a trusted, toxin-free baby-care, skin-care, and hair-care brand in a competitive Indian personal-care market landscape that included established multinationals. In 2022, its parent company, Honasa Consumer Private Limited (HCL), raised $52 million in financing for a valuation of US $1.2 billion, becoming the first unicorn of 2022. HCL also acquired BBlunt, a hair-care and styling-products business in a ₹1.34 billion deal that was seen as a significant step toward meeting Mamaearth's growth aspirations. In a competitive personal-care market landscape, the leading companies had realized health-aware consumers' need for natural and toxin-free products and were innovating and aggressively pushing chemical-free products. Mamaearth now faced a challenge in taking the next leap forward: it needed to grow its market, retain its sustainable positioning, determine its consumer segment, and build a communication strategy around these factors as a trusted, toxin-free skin-care and hair-care company.

Fundrr was a South Africa-based alternative funding business that launched in 2018. The business's goal had been to disrupt the South African business lending landscape, specifically at the small- to medium-sized enterprise (SME) level where the majority (about 71 per cent) of SMEs generated annual revenues of less than R200,000 and employed between two and five people. Reflecting on the company's journey in October 2021, the company's founders realized that Fundrr had weathered the COVID-19 storm and had grown 630 per cent between September 2020 and September 30, 2021. However, there was a discrepancy between their current client base and the founders' vision for the company as a disruptive, innovative, entrepreneurship-friendly alternative funder seeking to offer financial backing options independent of those granted by traditional banking institutions. The typical Fundrr client was usually in their fifties and male. Operating on a continent with the youngest population in the world, what did this say about their marketing and brand positioning? How could they apply the same resourcefulness and relevance to position the business into the future?

In June 2022, Mohamed Salah, one of the world's best soccer players, and his lawyer and advisor Ramy Abbas Issa were in ongoing discussions with top English Premier League club Liverpool FC about a new playing contract for Salah. Arguably the Arab world's biggest sports superstar, Salah's contract was due to expire next summer and so this was the time to try to secure a big contract from his current club. But renegotiating with Liverpool had been a lengthy and increasingly tense process, and the two parties were still far apart. Salah for the first time had to face the possibility that his long-term future might be with another club. Were Abbas and Salah right to continue to push Liverpool for a better deal-even if Salah, who would turn 30 in a few days, already was one of the highest-paid players in the world? What was the right mix between fixed and variable compensation-specifically, was it wise for Abbas and Salah to entertain Liverpool's push for a higher share of performance-related compensation? And could and should Abbas and Salah bring his image rights to the table to try to break the deadlock?

Abraham Heifets and his co-founder, Izhar Wallach, had founded Atomwise to develop i) an AI engine to transform drug discovery by creating better medicines faster, and ii) a machine learning-based discovery engine that combined the power of convolutional neural networks with massive chemical libraries to discover new small molecule medicines. Computational chemists employed at big pharmaceutical companies were interested in trying these engines and associated tools on their projects. On the other hand, Atomwise could keep its tools for itself if it were to become a pharmaceutical company on its own. These options would chart very different courses for Atomwise. The case articulates the dilemma facing Heifets and Wallach, as they contemplated committing to a business model that would leverage the strengths of the technology to deliver value for patients and for investors.

Case on company using sophisticated AI to convince patients to get kidney disease tests, and their negotiation process with insurance companies.

Trilling Foods, a regional bricks-and-mortar grocery chain, has recently provided its frontline managers with new tools for using data. Allison Andersen, Trilling's VP of Data Science, has spearheaded these efforts. Yet, as she works with Kent Wade, the general manager of one of Trilling's grocery stores, Andersen quickly discovers that many frontline workers are not bought into it. Taking the perspectives of managers from across multiple levels of the organization, the case examines how individuals with different backgrounds and experiences manage digital transformation.

In March 2020, the German online travel experience platform GetYourGuide faced an abrupt drop in revenues in the wake of the COVID-19 pandemic. Prior to the drop, the company had been thriving, grown from a simple idea thought up by a group of friends in a student dormitory into a market-leading company in the travel experience industry with a valuation of over US$1 billion (a "unicorn" start-up) and more than 600 employees across fifteen global offices. Co-founder Johannes Reck and his team needed to determine a path forward-but how to prioritize responses to the crisis? What would the impact of any responses be on the company's longer-term strategy? And how could the responses be aligned with the company's values, which centred on entrepreneurial vision and commitment to employees? Whichever action plan was chosen, decisions would have to be made swiftly.

Opened in January 2021, the medical centre of the Chinese University of Hong Kong (CUHK), CUHK Medical Centre (CUMC), was a non-profit teaching hospital wholly owned by the university. In December 2022, Professor Hong Fung, the executive director and chief executive officer, knew that the CUMC board of directors would soon be asking how he was going to ensure that the privately operated CUMC would remain financially sustainable while still achieving its mission and vision-offering quality healthcare services at affordable and transparent package prices-and returning all surpluses from healthcare services to the hospital to support its future development and the CUHK Faculty of Medicine's research and teaching.

Buoyed by the success of Le BockAle, originally a micro-client, WIPTEC president Martin Ball believed he could benefit greatly from serving a wide range of micro-, small, medium, and large clients at his company's new distribution centre in Longueuil, Quebec. Because of their large order volumes, his medium and large clients were already generating substantial revenues for WIPTEC. While micro- and small clients did not generate similar revenues, Ball reasoned that if they could capture untapped marketplaces, they would experience exponential growth, and if he supported them during their growth phase, he would be rewarded with much higher business volumes. Ball had thus pledged to provide local businesses with the logistical support they needed to grow, but traditional warehousing principles were not flexible and scalable enough to handle the resulting product variations and fluctuations in order size. He had therefore asked his project manager to work with the system integrator to choose one or more technologies that could integrate micro-clients and improve existing processes to reduce service costs for existing clients. The system integrator had shortlisted a few person-to-goods (PTG), goods-to-person (GTP), and automation sortation technologies and submitted them to the project manager for further discussion.

Founded by a formerly incarcerated job seeker, Honest Jobs' mission is to be the hub where people with criminal records come to build careers and employers come to find great talent. Honest Jobs faced early challenges as a two-sided platform for justice-involved job seekers and employers, but by 2022, the organization had partnered with 1,200+ employers and supported 40,000+ job seekers who were reintegrating with society. As 2023 approached, founder and CEO Harley Blakeman looked to raise a Series A round to supplement the $3M+ that had been raised in prior rounds. The decision Blakeman faced was whether to pursue impact-oriented VC firms or traditional firms and how much money to raise given hiring needs and expansion plans.

This case examines the history of prominent Egyptian-based social enterprise SEKEM from its foundation in 1977 until the COP27 conference held in Sharm El-Sheikh in 2022. Led by father and son team Ibrahim and Helmy Abouleish, SEKEM turned desert into farmland using biodynamic methods under the influence of Anthroposophy, which originated with Rudolf Steiner in the early twentieth century. As the firm made profits, the case explores how it invested in schools and other cultural institutions, and in 2012 opened the Heliopolis University for Sustainable Development. The final section discusses the role of agriculture in causing climate change and Helmy Abouleish's belief that biodynamic agriculture can offer a real solution to combating the climate crisis. The case enables a debate about how values-driven firms can add societal and ecological value, and about the appropriate boundaries between such firms and public policy.

In 2023, executives with ReMo Energy (founded 2020) were deciding which size ammonia plant to build as their first project. Their innovative model produced ammonia - useful for making fertilizer and for energy storage - from renewable energy, and they had received funding from a prominent environmentally-conscious venture capital fund. However, they needed more funding to build their first plant. Smaller plants were less efficient, but bigger plants were riskier, and different potential funders had different priorities. The case prevents three size options for ReMo's first plant, with a detailed model of how various present and future factors - the price of ammonia, power supply, taxes, and more - affect risk and return.

Dr. Zhang, CEO of Super Quantum, an AI-driven hedge fund, is considering an investor's request to withdraw their funds as the markets experience volatility. Should he pull the investor's funds?

Formed in 2018, EyRIS was the brainchild of a long-term collaboration across healthcare researchers and practitioners, and computer scientists. EyRIS was launched to commercialise and sell an AI-driven algorithm called SELENA+ that analysed retinal images to screen for diabetes-related eye diseases. Over time, many moving parts came together to facilitate full-scale production usage of SELENA+ within the national-level Singapore Integrated Diabetic Retinopathy Programme (SiDRP). The facilitators included multiple individuals in the public healthcare sector medical field, and several government institutions such as Singapore's Ministry of Health (MOH), the Singapore National Eye Centre (SNEC), and Singapore's national healthtech agency, amongst others. Over the years, the algorithm was further fine-tuned and trained on as wide a data set as possible in studies that spanned ethnicities and age groups, eventually yielding highly accurate results. SELENA+'s results bridged the gap between research discovery and real-world use. Now, the team at EyRis had to commercialise SELENA+ and bring it to a wider range of markets and geographies. They faced numerous challenges in the process, within Singapore and in other countries. Nevertheless, by 2023, EyRIS' efforts paid off and the SELENA+ algorithm received regulatory approvals for use in a growing number of countries. Now, EyRIS' commercial heads, along with Dr Wong and the other co-founders, wondered how best they could continue to scale EyRIS' market reach and offerings.