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Fox News: Competing to Deliver the News
Since Fox News first entered the cable news industry, the network has skyrocketed to the top position in the ratings charts ahead of its major competitors. Despite being the most popular network, Fox News has endured many controversies, and its reporting has created a polarizing rift between conservatives and liberals. As the news industry shifts into the digital age and offers more options for niche consumption, Fox News needs to decide whether its position will be sustainable or whether it should reconsider its focus on opinionated reporting. -
Return of the Loan: Commercial Mortgage Investing after the 2008 Financial Crisis
Zoe Greenwood, vice president at Foundation Investment Advisors, was glancing through the offering memorandum for a new commercial mortgage-backed securities (CMBS) deal on April 1, 2010, a time when the opportunities for commercial mortgage investors had been bleak to the point of comical. This new CMBS deal represented the first opportunity to buy CMBS backed by loans to multiple borrowers since credit markets had shut the securitization pipeline in June 2008. The offering gave Greenwood a new investment opportunity to suggest to her firm's latest client. She had planned to recommend an expansion in her client's traditional commercial mortgage business, but these new bonds looked intriguing. Could the new CMBS offer her client a superior risk-return tradeoff compared with making individual mortgage loans? -
Standards as a Strategic Tool in Implementing Economic Policy - Developing Singapore's Oil Bunkering Industry
In the mid-1980s, following new directions in the Singapore government's national economic development policy, Port of Singapore Authority (PSA) set out on a plan to create an oil bunkering industry where none existed before. By the early 1990s, using standards development as a strategic tool, Singapore's port grew to be the top oil refueling centre in the world. In the 2000 decade, the new process technology of mass flow metering for quantity measurements could bring about significant operational efficiencies in the oil bunkering industry. However, it could change the standards put in place over the last three decades. The key challenge for Singapore was: how should the standards development process be managed to deliver the promise of the new technology, balance the interests of diverse groups of stakeholders while maintaining Singapore's position as the world's top oil bunkering centre? -
India Shedding Tears over Onion Prices
This case highlights the demand and supply factors that caused a sharp rise in onion prices during the period of December 2010 to January 2011. These factors ranged from natural demand and supply forces to manmade forces such as government price interventions in the form of a minimum export price and ceiling price, and a supply shortage that was artificially created by hoarders in anticipation of higher prices in the ensuing period. Government price interventions prevented price mechanisms from clearing the market. Hence, alternative clearing mechanisms such as maintenance of the surplus stock or rationing were used in the onion market. The cost of such alternative clearing mechanisms, however, falls on taxpayers. The case highlights the dilemma faced by policy makers and analysts: whether the government should intervene in the market in the short run by providing subsidies when prices are exorbitantly high, or incur heavy investment expenditures to bring about long-run stability in onion prices. -
Growing Plant Care
Plant Care develops biological pesticides and fertilizers for plant protection. It is a business unit of Lallemand (headquarters in Canada) and is constituted by two companies: Ithec, located in France, and Verdera, located in Finland. The case describes how the managers of Plant Care are currently in the process of deciding whether they should expand abroad, to how many countries, and at what speed. Despite the fact that the biological pesticide and fertilizer industries present many growth opportunities, and despite Plant Care's success in France and Finland, the decision to expand abroad is complex, due to factors that include a lack of foreign experience, lack of abundant financial resources, constraints imposed by headquarters, etc. First of all, students have to decide whether Plant Care should expand abroad or not. If yes, they have to decide how quickly it should expand and the timing of the foreign market entry. Finally, students are required to put themselves in the shoes of the divisional managers at headquarters. How much managerial and financial autonomy should headquarters give to Plant Care? -
Just Us! Coffee Roasters Co-op - Coffeehouse Division Marketing Plan
The Just Us! worker cooperative has been in business since the mid-1990s. Founded by Jeff and Debra Moore, this company with an economic and social mission has sought to make its mark in the business world by trumpeting its "humanitarian" positioning through the slogan: "People and the planet before profits." In addition to operating four coffeehouses (two in Halifax, one in Wolfville and one in its Grand-Pré headquarters), Just Us! sells its products (mainly fair trade and organic coffee, tea, chocolate and sugar) via a distribution network. Although the company was prospering, the financial crisis of fall 2008, which triggered an economic recession, quickly prompted the management committee to consider producing a marketing plan for the coming year, to optimize the use of the organization's resources. Pauline, hired by Just Us! slightly more than two years earlier, was assigned this task. Her work at the co-op was so impressive that she had recently been promoted to director of marketing and sales. -
Agrium's Ill-Fated Bid to Acquire CF Industries Holdings
The case is set in early 2010, a few weeks after Agrium, a large fertilizer manufacturer and distributor, put an end to its attempt to acquire CF Industries Holdings, another fertilizer company. The attempt itself was initiated early in 2009, and the last offer made by Agrium was dated November 2009. The leader of Agrium's M&A task force wants to review the doomed offer in order to determine whether a mistake was made in terms of either the valuation or deal structure, or whether the target was just unreasonably demanding. Industry and company background is provided, together with a summary of the initial offer and subsequent revisions. An Excel file and maps accompany the case. In addition to comparative financial analysis and equity valuation, this case provides the opportunity to discuss and evaluate synergy effects, acquisition premia and forms of payment. -
Darwinians at the Gate: Sustainability, Innovation and Growth at DSM
For Feike Sijbesma, CEO of Royal DSM since 2007, rapid changes were normal as major trends were playing out. Global population swelled, the balance of wealth shifted, often increasing disparities and inequalities, while human beings remained hooked on using more resources than the planet could handle or replace. As early as 2010, DSM formulated a strategy to build on its strength in Life and Materials Sciences, capitalizing on what it saw as the most promising global megatrends, notably health & wellness, global shifts and energy & climate change. At DSM, sustainability went way beyond complying with laws and regulations: It was a key driver for innovation and a core value for the firm. In the aftermath of the financial crisis of 2007 and the ensuing recession, cost concerns came back to the forefront, pushing the sustainability agenda to the back. The sense of urgency on environmental and social issues was gone, so how could you convince people a totally different approach to doing business was needed? Could sustainability really be turned into an effective driver for innovation and ultimately improve a company's profitability? Were the three bottom lines - financial, social and environmental - really mutually self-reinforcing, instead of mutually exclusive? Proving the case to some still-reluctant financial investors could prove difficult. For DSM, the ultimate challenge to its broad-based sustainability agenda was quite clear: Could a case be made for sustainability as a key driver of value creation over the long term? Learning objectives: Sustainability as driver of innovation and growth, CSR in action, corporate venturing, sustainability strategies, growth management, portfolio management. -
Five Hole for Food: Entrepreneurial Strategy
The founder of a non-profit organization that ran a cross-country ball hockey tournament in support of Food Banks Canada had to discuss the future of the organization with his team as it headed into its third year of operations. Foremost in his mind were questions about whether to continue Five Hole for Food as it had run for the first two years - organized exclusively on social media, managed completely by volunteers and funded by sponsorship donations - or else restructure it as a more formal organization, either independently or under the corporate social responsibility umbrella of a large corporation. The founder also faced serious challenges in assembling and organizing his management and operations teams: as the organization continued to grow, relying only on volunteer labour was going to become increasingly problematic. But if he started hiring and paying people for their time, would that change the organic nature of Five Hole for Food's culture? He also wondered whether he should start to formalize the structure of the organization more, so it was less dependent on him as an individual. Could Five Hole for Food, which had raised over 50,000 pounds of food in its first two seasons, ever continue without him at the helm? -
The Social Economy and the Traditional Market: The Dilemma of Justa Trama
This case is about Justa Trama, a network created in 2005 in Porto Alegre, Brazil, composed of six organizations working in different fields across Brazil. The network involves a complete production chain of clothing and accessories made from organic cotton, from planting to the consumer. This network employs more than 700 workers and its primary goal is the elimination of all intermediaries in the production and commercialization process. The main dilemma is how to reconcile the different members' views on the commercialization process by creating alternative strategies to grow and increase profit without compromising the social economy principles. -
The Manager's Job at BP: Decision Making and Responsibilities on the High Seas
Based on public documents, the case revisits the recent history of the world's fourth largest company, BP p.l.c. The events described confront students with some of the challenging situations top managers face when corporate reputation and performance are at stake. Two issues in particular are addressed: first, the Gulf of Mexico oil spill caused by the Deepwater Horizon explosion in April 2010; and, second, BP's "beyond petroleum" corporate development and rebranding strategy. These two interwoven storylines contrast BP's efforts at building a "green" reputation with the inherent environmental and social risks of the oil industry. Each storyline offers a unique perspective on the British oil major, while focusing on the central topics of corporate responsibility and decision making in complex situations, whether short term (oil spill) or long term ("beyond petroleum"). The case is presented from the point of view of Steve, a fictional executive assistant of former BP CEO Tony Hayward. -
WALTER MEIER: JET INTERNATIONAL EXPANSION
Specifically he identified Brazil as an attractive new market for expansion. Success would hinge on developing the right market-entry strategy. To that end, four foreign market entry options were identified: 1) Greenfield company-owned distribution strategy; 2) Partner with a Brazilian master distributor; 3) Acquire or form a joint venture (JV) with a Brazilian tool distributor; 4) Acquire or form a joint venture with a Brazilian tool manufacturer. Quackenbos would have to sell a strategic vision for growth that was not resource-intensive - a challenge for a mid-size player in a market filled with a range of regional and national competitors. Based on what he was about to propose, and against the backdrop of a soft, recessionary global industrial economic environment, Walter Meier's executive team would question the merits of expanding into new emerging markets, the attractiveness of Latin America, and specifically the advantages of entering Brazil. The case provides background information on the company and the metal and woodworking machinery markets and competition in each of them. Walter Meier's international expansion aspirations are described, and the process for identifying Brazil as a new market for expansion is explained. The case concludes with the trigger issue of which foreign market entry mode will work best for Walter Meier in Brazil. A supplemental 10-minute video interview is also available. The video captures Doug Quackenbos's views on the international business development opportunities and challenges for a medium-size company, how he gathers market intelligence and manages uncertainty, and what he foresees for Walter Meier in Latin America and Brazil. Learning objectives: -
Multiasistencia: Redefining the Relationship with Its Service Professionals
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service professionals from a referral model to a guaranteed workload one. -
Governance and Sustainability at Nike (A)
Two members of Nike's executive team must decide what sustainability targets to propose to Nike's CEO and to the corporate responsibility committee of Nike's board of directors. Set in 2012, the case traces the evolution of Nike's approach to environmental and social concerns from its origins in student protests against labor conditions in the supply chain in the 1990s through the development of a board-level corporate responsibility (CR) committee in 2001 to the creation of the Sustainable Business & Innovation (SB&I) strategy in 2009. In this context, Hannah Jones, Nike's VP of SB&I, and Eric Sprunk, VP of Merchandising & Product, are working to finalize the company's next round of sustainability targets for presentation to the CR committee. When Nike signs on to the Roadmap to Zero, a Greenpeace-inspired initiative to eliminate the discharge of toxic chemicals into the water supply by 2020, the company's target-setting process becomes more complex. Jones and Sprunk must decide whether to recommend that Nike dial back other sustainability goals to meet the zero toxics challenge, modify its commitment to zero toxics, or find another solution. -
Open Innovation at Siemens
The case describes Siemens, a worldwide innovator in the Energy, Healthcare, Industry, and Infrastructure & Cities sectors, and its efforts to develop and commercialize new R&D through open innovation, including internal and external crowdsourcing contests. Emphasis is placed on exploring actual open innovation initiatives within Siemens and their outcomes. These include creating internal social- and knowledge-sharing networks and utilzing third party platforms to host internal and external contests. Industries discussed include energy, green technology, infrastructure and cities, and sustainability. In addition, the importance of fostering a collaborative online environment and protecting intellectual property is explored. -
Germany's Bundesliga: Does Money Score Goals?
During one of the most nerve-wracking football matches of the 2012-2013 Bundesliga season, life-long friends Franz Dully and Max Vogel begin arguing about whether the wealth of a football club determines its success during the season. In order to disprove Vogel's claim that "money scores goals," Dully must analyze the Bundesliga's current market values, points earned, and mid-season leader data. -
Joysun at the Crossroads
Joysun was established as a state-owned enterprise in the Shanghai Waigaoqiao Free Trade Zone in China in 1995. Thanks to the effective leadership of its general manager and to the monopolistic nature of the Chinese import and export industry in the mid-1990s, the company had grown rapidly from a shop with five employees in its early days to a major player in the logistics industry by the end of 2012. However, Joysun's journey had been rocky due to the profound and rapid transformation of the Chinese economy over the 17 years of the company's existence. By the end of 2012, the company had several projects underway to consolidate its market position. Nevertheless, the management team felt that it should undertake more initiatives in order to sustain Joysun's leadership over time. More specifically, the general manager wondered whether Joysun should enter the cold chain segment of the logistics industry. Considering the country- and industry-level context, what was the strategic relevance and operational feasibility of Joysun entering this new segment? -
Methanex: Developing Strategy in a Commodity Industry
Methanex, the world's largest producer of methanol, was a $2.5 billion global company based in Canada. Top management at Methanex undertook a quarterly risk review that included a systematic review of corporate strategy and the competitive landscape in the methanol industry. The review's primary objective was to identify organizational risks and opportunities and to develop appropriate strategic responses for both short-term profits and long-term growth. Methanex's CEO needed to prepare strategic recommendations and an action plan to present to the board of directors at the next quarterly risk review meeting. -
Wilshire Sports Importers Ltd.
The sole shareholder and manager of a premier soccer cleat retailer/wholesaler must analyze his company's 2010 performance. The company had experienced significant growth during the past two years and the manager was anxious to find out if the company's recent expansion was as profitable as he had predicted. -
Lisco Acquisition of a Minority Interest of Orion
A wealth management company in Chile that provided financial advisory services to high net worth individuals and pension funds was at a crossroads. After 15 years in business, the company had become very successful. To increase its value without incurring undue corporate financial risk, the owner, who has invested most of his personal wealth in the company, has the opportunity to make an investment in a similar wealth management company in Columbia. What are the risks and rewards of such a complex international merger and acquisition for this medium-sized enterprise operating in an uncertain political and economic environment?