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Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one.

In the Competition Simulator Exercise, students explore through trial and error some important economic foundations of competitive strategy and managerial economics. In particular, the nine simulator exercises let students explore horizontal differentiation with and without price setting, strategic complements and substitutes and their implications for commitment and for first-mover advantage, the effect of the number of competitors on the competitiveness of a market, capacity limitations and judo economics, natural monopoly and the effect of market size, technology choice as entry deterrence, endogenous economies of scale, and capacity limitation in commodity markets. It can be used to introduce these concepts without necessarily relying on a lot of math or as an intuitive complement to a more mathematical exposition.

This is the Spreadsheet Supplement for Montague Corporation: Unfolding the Future in Cycling (Case #808087). Includes Exhibit 3, Exhibit 5, Exhibit 6, and Exhibit 8.

Spreadsheet Supplement for UV6697

Spreadsheet Supplement for UV6690

Spreadsheet Supplement for UV6694

Spreadsheet supplement to case 213142.

Spreadsheet supplement to be used in conjunction with Boston Children's Hospital: Measuring Patient Costs, case number 112-086, and Boston Children's Hospital: Measuring Patient Costs, teaching note number 913-419.

Spreadsheet Supplement for UV6682

Spreadsheet Supplement for UV6686

This is the spreadsheet supplement for the "Will Racing The Planet Ltd. Reach the Finish Line?" case #807148. It contains exhibits 4 and 9.

This is the spreadsheet supplement for HBS Case 803065, containing Exhibit 3 as an excel document.

Spreadsheet Supplement for KEL744

Spreadsheet Supplement for UV6677

Spreadsheet Supplement for Product #913574

Spreadsheet Supplement for Product #913578

Spreadsheet Supplement for KEL716

Spreadsheet supplement for KEL740.

Spreadsheet supplement for KEL740.

Spreadsheet supplement for KEL740.