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Bert took a position to teach English in South Korea after graduating with his business degree from a Canadian University. It was his second time teaching English in South Korea, and since he had a fantastic experience the first time, he took a second position without doing a lot of due diligence before arrival. Soon, however, he realized that a city tax was being deducted from his pay, and he had suspicions that his boss was making up the city tax, in order to deduct money from the English teachers' pay. Since Bert's visa to stay in the country was tied to his employer, he could not look for a new employer, nor could he effectively find legal recourse against his employer, because foreign teachers had few rights in South Korea. This case was designed to be used in an undergraduate organizational behaviour, business ethics or international management course. It was written using casual language and a first-person perspective because the main character is only a few years older than the students in a typical undergraduate classroom, so many of them will relate to the main character and his experiences in this situation.

The huge growth of information technology (IT) and information technology enabled services (TIES) businesses in India and, in particular, in Hyderabad, led to the establishment of Indian and multi-national companies. With large numbers of employees and thousands of square feet of office space, these companies recognized that maintaining their premises was not part of their core competence and outsourced their housekeeping requirements, thus creating a new industry. A single mother who was unable to make ends meet on her salary as the principal of a catering college grabbed a tiny opportunity to provide cleaning services at the Oracle office in the Cyber Towers at Hyderabad and, over 10 years, built up Golden Star into the third-largest housekeeping services provider in the city, with over 2,000 employees. While maintaining her strong personal ethical values, she built a young, professional team and maintained high standards of professionalism and quality of service. The case is set at the time when she is faced with the typical dilemmas of organic growth: to take on allied functions of office management, such as maintenance of electrical and mechanical equipment - a growing trend in the industry; to expand geographically to manage the offices of her clients in several cities; or to make a huge amount of money by simply selling the business she had built from scratch.

A summer intern student at 3M Health Care must analyse the health care division's logistics systems and report her findings to the vice president of 3M Health Care Markets. The vice president is most interested in the recommendations for the proposed changes to the existing method of distributing products to Canadian hospitals. This case provides sufficient information for students to assess the quantitative and qualitative issues relating to direct distribution versus maintaining its current supply chain structure of using valu-added resellers

A securitized small real estate investment vehicle fails and the many individual owners have to decide how to manage or dispose of the asset. This case follows Ruby Collins, a small investor, through the logic of Section 1031 Like Kind Exchanges as well as the consideration of Tenant in Common ownership. Tenancy in Common has some attractive aspects but its regulation falls between a security and a real estate investment. The risk and control characteristics also vary. This case explores both the valuation of the property and the logistical issues around managing it, and also the relationships between individuals who now find themselves business partners with no prior familiarity with each other.

Arcadia Biosciences is seeking to introduce genetically modified rice to China that will lower farmers' costs and generate environmental benefits through reduced greenhouse gas emissions. The case describes challenges facing this small agricultural biotechnology company, notably uneven enforcement of intellectual property in emerging market countries, and uncertainty regarding the provision and market value of carbon credits under international climate change agreements. In September 2008, Eric Rey, Arcadia's CEO, faces an inflection point concerning his leading technology, genes for nitrogen use efficiency (NUE) in rice. He can determine a price to charge for NUE seed based on savings to farmers from their reduced use of expensive nitrogen fertilizers. Or he can advance a plan to earn revenue from carbon credits allocated under the Kyoto Protocol to China for use of Arcadia's rice, because reduced nitrogen fertilizer use will lower greenhouse gas emissions. The case provides context on the company; describes advances in seed technologies focused on climate change and the associated resource issue of fertilizer use; and presents the strategic choices facing a start-up company operating at the intersection of business, agriculture, and climate change agreements.

In October 2010, Triangulate's founder/CEO must determine what product features to develop and what marketing programs to pursue in order to boost the odds of successfully raising another venture capital round for his nine month-old Facebook dating application. The case recounts the process of launching a consumer internet startup, from idea conception through initial efforts to validate the concept, followed by product launch and subsequent business model "pivots."

In January 2010, John Fahey, president, CEO, and chairman of the board of trustees' executive committee of the Washington, D.C.-based National Geographic Society (NGS), must decide how best to organize the 121-year old mission-driven organization for a world of accelerating digital convergence and decreasing magazine sales. Historically a proponent of evolutionary change, he is considering a radical move: creating a senior management position responsible for e-commerce to coordinate web-based offerings and outreach across the Society's various departments, transition NGS from its many disparate and independent direct mail efforts to a more integrated and strategic e-commerce strategy, and leverage the NGS relationship with its members-currently defined as magazine subscribers, since a subscription comes with Society membership. Putting the final touches on the position and its reporting arrangements has led to significant debate within the organization, and Fahey is torn about how to proceed.

An HBS student is asked by his employer to misrepresent himself during the course of his summer internship in order to obtain data from industry competitors.

In the past two decades, along with China's rapidly growing economy and its integration into the world economic system, the Chinese software outsourcing industry has also risen from zero to being fairly significant in the world IT market. It is currently growing much faster than the world market. Beyondsoft Co. Ltd., established in 1995, is a leading company in China's software outsourcing industry. This case poses challenges for future development, post the world financial turmoil of 2008-2009.

Juner New Materials (Juner) is a private China - based company that develops, produces, and distributes modified plastic compounds. Founded in 1995 by female serial entrepreneur Xiaomin Chen, Juner has exhibited strong performance and growth potential in the past fifteen years. The company currently has a workforce of more than 300 employees and is an icon of high-technology ventures in Zhejiang province. As Juner strives to become the leader in China's modified plastics industry, the company presently faces scalability challenges primarily limited by financing constraints. Recently, with two major competitors having raised additional capital through their respective public offerings, Juner has reacted to these market changes. Since competition was aggressively dedicating new resources toward production and service capacity expansion, by June 2010 it was apparent that external funding was imperative for extending and sustaining Juner's competitive edge. Upon several discussions, Chen and the board of Juner concluded that it was opportune to take Juner public. The decision to go public has led to the discussion of several issues: (1) the choice of stock exchange, (2) the "justified" valuation based upon Juner's fundamentals and respective comparables, and (3) the methods Juner would adopt to maintain its growth rate and exceed investor expectations before and after the IPO.

This case focuses on the competitive strategy of the number two management software company in China, Kingdee, as it competes with UFIDA and major international firms SAP and Oracle for position in the Chinese market. A particular focus is on its internal culture as it tries to grow rapidly with a very young non-Hokou-bearing staff in Shenzhen.

The five-case UFIDA series is about China's largest supplier of management/ERP software, its 20-year evolution, and current strategic challenges. The (A) case is the cornerstone of the series. It introduces the company's history, strategic turning points, current market position and competition. It is a standalone case that may be used in a strategy course. It may also be used to highlight the interaction between strategic competitors within an industry. In this situation, subsequent classes would be devoted to the Kingdee and Beyondsoft cases. It may be paired with the UFIDA (B) case to add a focus on people and their values. It may be used in an accounting and control course, paired with the UFIDA (C) case, to illustrate the evolution of planning and budgeting systems. It may be used in a finance course, accompanied by the UFIDA (D) case, which highlights the critical role of capital markets and finance in a growing company. Finally, it can be used in an international course with the UFIDA (E) case to focus on the special international expansion issues of a Chinese firm.

This case highlights the leadership, cultural and organizational structure dimensions of UFIDA. The case begins with Founder/Chairman Wang Wenjing's rags-to-riches story. Then UFIDA's senior and middle management of different backgrounds talk about their leader, Chairman Wang Wenjing. They voice their opinions on Wang Wenjing's leadership style, UFIDA's corporate culture and vision. This case complements the UFIDA (A) case which looks at the organization as a whole, while the (B) case focuses on the people and their values. From different angles, students can feel Chairman Wang Wenjing's management style and his personal impact on UFIDA. The company, over 20 years, has been a successful management software provider in China (its biggest domestic provider.) At the core, the key question is, "Can Chairman Wang Wenjing's leadership style, UFIDA's culture 2.0 and organizational structure, together sustain UFIDA's future growth and goal accomplishment?"

This case documents the evolution of UFIDA's management control system over a decade as it grew five-fold from a 325 million RMB to a 1.66 billion RMB company, while its staff grew by more than three-fold.

This case describes the financing decisions of a software company at difference stages of its development. Started from 1988 as an individual business, along with the "Reform and Open" policy of China, the firm has experienced tremendous growth, and has become a leading publicly listed software company with a more than 2.3 billion RMB revenue from principal business product sales as of 2009. The students are required to assess the capital requirement necessary to support the firm growth and the feasible financing tools available at each stage, and evaluate the firm financing decision. The students need to give an estimate of the stock price at the time of the case is taught. Identifying a long term strategic investment plan becomes a key consideration in structuring the firm's next-round financing to achieve the goal of 10 billion RMB business revenue set by the CEO of the firm.

In 2004, China's largest management software provider UFIDA began internationalization. In the subsequent 6 years, UFIDA entered Hong Kong, Singapore, Japan, Thailand, Vietnam and other overseas Asian markets. Nonetheless, UFIDA's overseas business footprint was still very limited, with overseas revenue only accounting for 0.43% of UFIDA's total sales in 2009. In the later part of 2009, UFIDA outlined their new Three-Year Plan for 2010-2012. In this Plan, internationalization was a focal point of the UFIDA strategy. In the coming 3 years, UFIDA would drastically increase the proportion of revenues from overseas sales, reaching 10% within 5 years, and 25% within 10 years. This case study highlights UFIDA's launch of their 2010 - 2012 internationalization strategy.

Reliance Industries had evolved into a major player in the Asia Pacific region and had begun to make its presence felt in the global petrochemicals and refining business segments. It had also made forays into exploration and production for oil and gas in multiple regions worldwide. This case study addresses the evolution of the company from a fairly small-scale textile manufacturer to a global powerhouse. It provides insights into how the company was able to trade on its competitive advantages at home in building a global strategy. The case allows for a rich thematic discussion around understanding the modes of competition adopted by companies from newly industrializing contexts.

This case describes a series of events over an eight-year period involving a power plant project in the Caribbean. An executive from the project developer, PowerGen, is looking back over the period and thinking about what can be learned from the experience. The project experienced issues with site selection, the joint venture partnership, construction and equipment contractors, community relations, project financing, a nearby hotel, and project management. Going forward, what could be done differently in other projects to prevent similar problems from occurring?

After celebrating their nineteenth harvest and seventh year as California producers and marketers of premium wine in September 2007, the Mexican-born owners of Ceja Vineyards were considering whether or not to make a concerted effort to target U.S. Hispanic consumers. Doing so would enable Ceja to capitalize on its heritage as one of the first Hispanic-owned and operated wine businesses in America, but this was no easy decision. Targeting the emerging and potentially vast U.S. Hispanic consumer segment might require extensive repositioning of Ceja's premium varietal wine brands, result in a diminution of effort to sustain its rapidly growing wine club, pose additional future expenses for promotion of wine consumption to U.S. Hispanic consumers, and erode the high-end premium wine brand. In addition, the Hispanic wine consumer living outside the U.S. represented another high potential market opportunity and was of serious interest to Amelia Ceja, co-founder of the winery, and her family partners.

Goldman Sachs was a bank, but it did not take deposits, issue credit cards, make mortgage loans, or interact with consumers. For most of its history Goldman was organized as a partnership and operated as an investment bank engaging in underwriting new securities to raise funds for corporations and public agencies, advising clients as in mergers and acquisitions, and managing assets for clients. It began to engage in securities trading and risk arbitrage in the 1950s, when it developed its philosophy of being "long-term greedy," which the bank understood as focusing on long-term profitability rather than short-term performance. Goldman went public in 1999, forecasting that its investment banking business would continue to provide most of its revenue and profits. Soon, however, its proprietary trading and trading on behalf of clients began to dominate both its revenue and profit streams. The leadership of the firm also shifted from investment bankers to traders, such as Henry Paulson and CEO Lloyd C. Blankfein. Goldman was a major player in the events leading to the financial crisis and was a major participant in the CDO market. As with most financial institutions Goldman was heavily criticized for its role in the crisis. The disclosure that Goldman had allowed an investor to select securities for inclusion in a CDO that the investor intended to short caused an uproar, particularly because the purchasers were not informed of the investor's role. The media covered the issue extensively, Congress held hearings, the SEC filed a lawsuit against Goldman, private investors filed lawsuits, and some issuers of securities shunned the company. Goldman's reputation was damaged. The company faced the decision of how to rebuild its reputation as it addressed new regulations on banks as a result of Dodd-Frank and Federal Reserve actions.