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Spreadsheet supplement for case number 284066.

Spreadsheet supplement for case number 284080.

Describes the outcome of Erik Peterson's meetings over the course of two days with a number of senior executives from the parent company. Students should have read the (A) and (B) cases. The (C) case may be assigned with the (D) case. A redisguised and updated version of earlier case 494-007.

Sam Palmisano became CEO of IBM in 2002. He dramatically energized the organization through portfolio changes and a values driven approach to managing the company.

Management seeking to make up a shortfall in interim period earnings is seeking an accounting solution to close the gap.

A surprise internal audit of a division's accounting practices reveals a number of possible earnings management and accounting irregularities.

Senior management must sign a management letter. An internal audit reveals a number of questionable accounting practices (B case). How should senior management respond?

Statistical Process (Quality) Control, or SPC, is a set of statistical techniques and concepts used to identify and reduce variation in a process. Through exhibits and graphs, this case teaches students about the principles of statistical control and the use of control charts for variables and for attributes. Students learn about the differences among specification limits, process capability, and performance limits.

The Naukri case deals with the talent retention challenge that most Indian companies are facing. The case explores different personnel retention scenarios that the founder encounters and how best he handles them. The case discusses Entrepreneurial and Leadership challenges in fast growing companies in India. Learning objectives: Understanding employee retention, leadership and entrepreneurial challenges in India.

The case examines Ritz's processes, leadership, technology, systems, and people as they align to achieve long term goals. In 1992, the Ritz-Carlton Hotel chain won the top US industry prize for excellence in quality and service. However, customer demand for value, as well as growing competition within the hotel industry, was making it harder for the company to continue this legacy. Students learn about Ritz-Carlton's history and corporate philosophy, and analyze the challenges of being a quality service provider. Issues addressed include how the company should remedy defects in its customer service, achieve its customer retention goals, and maintain a culture of service while experiencing rapid growth.

The chief executive officer (CEO) of East Cameron Partners LP, is interested in raising capital to buy out his existing 50 per cent partner thereby regaining control of the firm and enabling him to finance new growth. Because of the risky nature of the oil and gas business and relatively small size of East Cameron, the CEO has limited alternatives available to him. The case discusses the standard alternatives available to small and medium sized enterprises to raise capital but it also provides particular focus on a new alternative, a Sukuk Bond.

The chief executive officer (CEO) of TriDev Realty Partners, was considering an offer of $22.5 million that she had received for TriDev's Uptown Plaza shopping centre. Although she was looking to divest the property within a year, and the offer appeared attractive based on current income levels, she knew that a number of lease renewals were pending, which could increase the value of the property. Should the CEO sell now or wait until the lease renewals were in place?

Spreadsheet supplement for case number 204126.

Spreadsheet supplement for case number 204144.

Spreadsheet supplement for case number 205058.

Spreadsheet supplement for case number 205126.

Spreadsheet supplement for case number 274110.

Spreadsheet supplement for case number 274116.

Spreadsheet supplement for case number 278143.

Spreadsheet supplement for case number 280102.