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Eastman Kodak Company: Reviving Through Diversification
In July 2020, Eastman Kodak Company (Kodak) received a US$765 million loan from the US federal government for drug component manufacturing. Kodak's chief executive officer (CEO) was confident about the company's ability to excel in the pharmaceutical industry. However, critics cited several concerns, such as workforce availability and Kodak's lack of experience in the pharma business. The CEO believed that Kodak's expertise in advanced chemicals and manufacturing could drive the firm's success in the pharma business. Would Kodak be able to establish its mark in the US pharma industry? What challenges was Kodak likely to face? -
World Health Organization: Facilitating COVID-19 Vaccines for the World
On May 29, 2020, the World Health Organization launched the COVID-19 Technologies Access Pool (C-TAP) with the aim of making pandemic-related technologies-specifically, vaccines and treatments-available to its participants. Although the initiative was positively received in many developing countries, it was not well received by pharmaceutical companies, who viewed C-TAP as a threat to the patent system and, therefore, as a threat to the companies' future research and development. Many non-governmental organizations (NGOs) supported the initiative because it was expected to help poorer countries and income groups access a vaccine. Companies, NGOs, and national governments had to decide how to engage in the process. -
Tender Greens: Can They Keep the 'Green' Promise in Beef Sourcing?
In October 2015, the co-founder and chief executive officer (CEO) of Tender Greens faced his most difficult decision yet: should the company continue to pay a premium price for sustainably sourced beef, or should it switch to conventionally raised beef to boost profit margins and improve the company's prospects for national growth? Tender Greens, a thriving fast-casual restaurant chain in California, was ready to expand its operation to the East Coast with backing by equity investors. As the expansion plans grew closer, the CEO began to address the foreseeable supply chain issues that his company would face with the next level of expansion. The company had faced sustainably raised beef supply shortages before, but this time the CEO had more stakeholders to satisfy. He faced a dilemma, one that required him to weigh competing stakeholder interests, the company's stated values, and significant financial implications to arrive at the best long-term outcome for the company. What would be the best way for the company to achieve scale while maintaining a commitment to food that was local, sustainable, and affordable? -
SpaceX: Starlink's Uncertain Demand Trajectory
Elon R. Musk, founder and chief executive officer (CEO) of Space Exploration Technologies Corp. (SpaceX), was on a mission to provide people in rural and remote areas with affordable, reliable Internet access. Starlink-a constellation of 12,000 satellites to be launched into low Earth orbit (LEO)-was to provide a seamless web of high-speed, low-latency Internet access to anyone with a coordinating ground station. If revenue from the project materialized as forecast, the income stream could help fund Musk's bigger mission: getting people to Mars. The project was not without its challenges, however. LEO satellites had failed in the past, and the market emphasis was the launch of the fifth-generation mobile network (5G) and extending that service to rural areas. Further, competition was increasing, as other companies were entering the segment. Another problem was the clutter and light pollution that the satellites created in orbit. How could Musk increase demand for Starlink's services, and how should he prioritize and tackle the challenges his project faced? -
Doing Business: A Managerial Perspective
A government's impact on the economy is not limited to taxes, spending, and monetary policy. As any manager can attest, regulations dramatically impact the way managers think about production. An effective regulatory environment will allow both new and existing firms to grow and innovate. Burdensome regulations can lower economic productivity and employment, and are associated with higher levels of informal economic activity and employment. This technical note addresses the annual Doing Business report published by the World Bank, which aims to capture the differences in regulations between countries. Doing Business summarizes these finding in an absolute score and a relative ranking. The doing business score measures how a given country's regulatory environment compares to the global best practice. Scores can range between 0 to 100, with 100 corresponding to the best performance. Those scores are then sorted to give the final ease of doing business ranking, in which countries are ranked from 1 (best score) to 190 (worst). -
The #BlackLivesMatter Movement: Balancing Stakeholders at TechTeen
Alyssa Harris was the CEO of TechTeen, a Washington, DC, nonprofit. Like many organizations during summer 2020, TechTeen issued a statement supporting the Black Lives Matter movement. A valuable board member expressed concern, threatening to resign over the statement, which escalated discussions among staff and volunteers. The case considers how Harris should manage and respond to these issues. Harris must consider each of her stakeholders, how they might be affected, what to communicate, and how to communicate. This case enables discussion of values in addition to managing public opinion. The teaching note for this case guides the instructor to: (1) map the issues, stakeholders, and potential actions relevant to the case; and (2) critically assess the multiple aspects of the case that apply in business settings. -
Are We Sacrificing by Sacrificing?, Spreadsheet Supplement
Spreadsheet Supplement for Case UV8375 -
Ruaha Farm (T) Ltd: Engaging Local Beekeeping Communities in Tanzania
The chief executive officer of Ruaha Farm (T) Ltd (Ruaha Farm), in Iringa, Tanzania, established his honey business, in 2012. The company's business model relied on the engagement and empowerment of neighbouring communities of low-income beekeepers, creating mutually beneficial relationships with local beekeeping communities in the Iringa region. The business model was unique, asset-light, and scalable. In contrast with an integrated business model in beekeeping, where a company typically owned all assets (land, beehives, processing machinery, and routes to market), Ruaha Farm not only commercialized the honey from its own farms but also reached out to all beekeepers in the region to support them in the production and collection of their honey. By 2019, amid the challenges of managing the company's relationship with the beekeeper communities, the chief executive officer had to consider how to increase Ruaha Farm's annual production volume from 10 to 100 tons in five years. -
Sirona Hygiene Private Limited: Branding in an Intimate Hygiene Space
Sirona Hygiene Private Limited (Sirona Hygiene) started operations in 2015 with its launch of PeeBuddy-a portable urination device for women. For Sirona Hygiene, the first four years had been extremely satisfying, as the company was able to launch five unique products and 15 differentiated products across its three brands-PeeBuddy, Sirona, and BodyGuard. Each brand had its own unique value proposition and operated in a different product space. The company's founder was looking for additional funding as he moved toward achieving his mission of tripling the company's growth by 2022. When it came to investor mindsets, most investors were traditional in their thinking and sought to invest in single brands. As such, the company's founder was considering consolidating all of the brands under the corporate brand-Sirona Hygiene. Brand articulation, strategy formulation, and fundraising were all interlinked, and to steer the firm to its next journey, a sequential path was imperative. The question was clear, but there were no straight answers. -
Spotify's Audio-First Strategy: Leading the Podcasting Market
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World of Dreams Entertainment Group: Building a Resilient Business
In 2021, Ron DeShay, former American Idol producer, is launching his new business venture: World of Dreams Entertainment Group. World of Dreams rethought the existing TV production model, giving audiences more power to directly influence the creation of shows through a digital platform, and building an immersive experience around the TV production business. -
nam.R: Addressing Sustainability by Leveraging (Open) Data
nam.R, a data-driven start-up based in Paris, embarked on an ambitious plan to contribute to address global warming using open data. From its launch in 2017, using open-data sources augmented by sophisticated data analytics, nam.R has constructed a "digital twin" of every single building in France by early 2020. It requires vast quantities of data to be extracted, aggregated, cleaned and reorganized in diverse formats from different providers. This unique asset potentially has wide-ranging applications, including the identification of energy-saving opportunities. The next challenge for nam.R is to sell the data to companies and public authorities, staying true to its sustainability and energy-efficiency goals. -
Bumble
This case details the various challenges that Whitney Wolfe Herd faced in starting and scaling Bumble. The case explores critical decisions that Wolfe Herd had to make, including which investors to raise money from, how to pitch her 'women message first' dating app to the group of male engineers who could build it, and how to make leadership and reporting line changes as the company scaled. -
Bob Ross Auto Group
This case details the challenges Jenell Ross faced at Bob Ross Auto Group, the car dealership in Dayton, Ohio, started by her father, Bob Ross. The case explores critical activities that she had to undertake after her father's unexpected passing, including managing her grieving family, estate taxes, and succession. -
Privatization of Li & Fung: Rationales and Implications
This case explores the corporate finance issues arising from the privatization of Li & Fung Limited (Li & Fung, prior stock code: 494.HK) in May 2020. A public announcement was made earlier in March of the same year, while its closing stock price surged by 88.0%, from HKD0.50 to HKD0.94, the following trading day. Such price movement reflected the market expectation of successful execution of the privatization proposal. The case seeks to highlight the considerations of Li & Fung in deciding on privatization, from a corporate finance perspective. Through the case, students will grapple with the practical questions of how controlling shareholders of a listed company should balance their own interests and the interests of disinterested shareholders in the market in formulating a privatization deal. There are always some signals that indicate a listed company may have a plan for privatization. Shareholders need to be alert to certain signals that may possibly indicate a good opportunity for speculation. Li & Fung is a good example for students interested in investment. -
The Brain
This book contains business communication information that may not have been taught in college, information that has been accumulated over years of business experience and teaching. Anyone can read these brief tips to learn how to better communicate in business while saving the time that might have been invested in reading many books. The tips cover the fundamental areas of writing, speaking, and interpersonal communication, as well as general business communication advice. Each tip is a practical application that can be implemented quickly. Each tip is also illustrated by a story from the author's work life in various industries. Lastly, the book also lays a foundation for an understanding of how the brain influences all communication. -
Business Communication Tips for Success: General Business Communication
This book contains business communication information that may not have been taught in college, information that has been accumulated over years of business experience and teaching. Anyone can read these brief tips to learn how to better communicate in business while saving the time that might have been invested in reading many books. The tips cover the fundamental areas of writing, speaking, and interpersonal communication, as well as general business communication advice. Each tip is a practical application that can be implemented quickly. Each tip is also illustrated by a story from the author's work life in various industries. Lastly, the book also lays a foundation for an understanding of how the brain influences all communication. Part II: Business Communication Tips for Success, Section 1, "General Business Communication." In this section, the author offers a variety of tips, along with related applications of and stories about those tips, that readers can use to make their own business communications more effective. -
Business Communication Tips for Success: Writing
This book contains business communication information that may not have been taught in college, information that has been accumulated over years of business experience and teaching. Anyone can read these brief tips to learn how to better communicate in business while saving the time that might have been invested in reading many books. The tips cover the fundamental areas of writing, speaking, and interpersonal communication, as well as general business communication advice. Each tip is a practical application that can be implemented quickly. Each tip is also illustrated by a story from the author's work life in various industries. Lastly, the book also lays a foundation for an understanding of how the brain influences all communication. Part II: Business Communication Tips for Success, Section 2, "Writing." In this section, the author offers additional tips, applications, and stories for readers to use to make their writing more effective and persuasive. -
Business Communication Tips for Success: Presenting and Speaking
This book contains business communication information that may not have been taught in college, information that has been accumulated over years of business experience and teaching. Anyone can read these brief tips to learn how to better communicate in business while saving the time that might have been invested in reading many books. The tips cover the fundamental areas of writing, speaking, and interpersonal communication, as well as general business communication advice. Each tip is a practical application that can be implemented quickly. Each tip is also illustrated by a story from the author's work life in various industries. Lastly, the book also lays a foundation for an understanding of how the brain influences all communication. Part II: Business Communication Tips for Success, Section 3, "Presenting and Speaking." In this section, the author offers tips, applications, and stories for readers to use to make their presentations more effective and persuasive. -
Business Communication Tips for Success: Interpersonal Business Communication
This book contains business communication information that may not have been taught in college, information that has been accumulated over years of business experience and teaching. Anyone can read these brief tips to learn how to better communicate in business while saving the time that might have been invested in reading many books. The tips cover the fundamental areas of writing, speaking, and interpersonal communication, as well as general business communication advice. Each tip is a practical application that can be implemented quickly. Each tip is also illustrated by a story from the author's work life in various industries. Lastly, the book also lays a foundation for an understanding of how the brain influences all communication. Part II: Business Communication Tips for Success, Section 4, "Interpersonal Business Communication." In this section, the author offers tips, applications, and stories for readers to use to make their interpersonal business communications more effective and persuasive.