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Chateau Qanafar: Starting and Operating a Lebanese Vineyard
Chateau Qanafar was a small Lebanese winery, operating as a family business since its inception in 2005. By 2015, Chateau Qanafar had managed to produce one of the best wines of the Middle East and obtain international acclaim. However, despite this success, the company's founder understood that the general business environment in Lebanon was characterized by many uncertainties related to a weak institutional environment and high political and economic risk. Moreover, Lebanon represented a very small domestic market for wine producers. Chateau Qanafar's capability to produce well-crafted boutique wine would not be enough to ensure its success in the market. Its founder was also looking to transfer leadership to the next generation of the family. How could the business sustain and grow its operations in the future? -
Rays Culinary Delights: Building a Start-Up Brand
In April 2015, two years after launching Sattviko, a casual dining restaurant, the venture had three restaurants in Delhi. The two entrepreneurs who had established Sattviko wanted to continue growing but were feeling cash-constrained. Meanwhile, the online technology-based food industry in India was growing with an influx of venture funding. The entrepreneurs could take advantage of this wave and pursue venture capital, but they might have to shift their business focus to do so. Should they shift the Sattviko value proposition and brand positioning to grow their business? -
Cembrit Holding A/S: At a Crossroads
Cembrit Holding A/S (Cembrit), the second-largest producer of fibre cement products in Europe, had experienced a period of restructuring, acquisitions, and consolidation as a result of having acquired fibre cement companies involved in production, sales, and distribution throughout Europe and closing down its own production in Denmark. After years of restructuring and struggling, growth had finally picked up, with turnover reaching an average of 11 per cent per year between 2003 and 2007. As of 2008, however, Cembrit faced numerous challenges: building and strengthening its new corporate identity; repositioning itself in the market; identifying opportunities for organic growth; transitioning to asbestos-free production; and determining its future within its parent company. How it addressed these challenges would affect Cembrit's future well beyond 2008, including whether it would be retained or divested by its parent company. -
The Game of Financial Ratios
This exercise revolves around the rivalry between two financial analysts. Upset by their constant game of one-upmanship, an advisor to the governor of the Reserve Bank of India came up with a challenge for them to prove who was better. He provided them with financial data for the financial year ending March 2014 from 10 anonymous companies and asked them to match the financial data with specific industries given in a list. The challenge was timed, and the winner was to be determined on the basis of who could come up with the right combination first. -
Leader Healthcare: Deciding on a Growth Strategy
Leader Healthcare India (LHC) was a medical devices importer firm that dealt primarily in respiratory and anesthetic devices. The company imported medical devices from U.S. manufacturers and, for the most part, performed its own marketing, sales, and service activities. In 2016, the director of LHC was concerned about LHC's multiple failed efforts at market expansion. The company wanted to grow, but its attempts had been unsuccessful. Lack of highly trained personnel, supervisory control, and sufficient financial resources had been the key reasons for the failure. Market expansion was even more critical as LHC wanted to launch a 24/7 service in the respiratory devices business, and success with this service depended on the size of LHC's existing customer base. How could LHC grow? -
Hamburguesas El Corral: Does Delivery Service Matter?
Hamburguesas El Corral is a Colombian hamburger fast food chain founded in 1983. From the beginning, Hamburguesas El Corral was recognized as a traditional Colombian brand, positioning itself with the motto "the original recipe" as a provider with focus on fresh and highest quality products. The case allows students to examine the service encounter design of Hamburguesas El Corral and to compare it with McDonald's, which entered the Colombian market in 1995 and took over market leadership from Hamburguesas El Corral in 2012. The case furthermore tackles the trend towards delivery services in the fast food sector, addressing the specific service encounter design components of this delivery mode as well as its potential benefits and risks within the context of a changing competitive environment. The case finally asks students to analyze potential responses of El Corral's management to regain market share and market leadership, leading to the following question: Should El Corral hold firm to its traditional "no-delivery-service" policy or should it adapt to a major market trend and create a new brand, "El Corral Home", as a 100% home-delivery chain? -
LiveRamp (A)
The LiveRamp case follows the story of Anneka Gupta, Chief Product Officer of LiveRamp, from her early days with the company as a spinoff from Rapleaf, to the present day, where she manages a large product management team responsible for developing cutting edge data onboarding products. -
LiveRamp (B)
Supplement to case E622A. The LiveRamp case follows the story of Anneka Gupta, Chief Product Officer of LiveRamp, from her early days with the company as a spinoff from Rapleaf, to the present day, where she manages a large product management team responsible for developing cutting edge data onboarding products. -
Bayer AG: Bidding to Win Merck's OTC Business
Shortly after submitting their best and final offer to acquire Merck's Consumer Care Division, a collection of "over-the-counter" (OTC) products with sales totaling $2 billion, the Bayer M&A team was given a chance to revise their bid because another potential acquirer - likely Reckitt-Benckiser, a UK based company that had outbid them in a few prior acquisition auctions - had submitted a last-minute offer to Merck. Frank Rittgen (Head of M&A) and Werner Baumann (CFO) have to decide whether to increase the cash portion of their $14.2 billion offer and/or amend the terms of a proposed joint venture (JV) with Merck involving cardiovascular drugs which had been included in their offer as a way to "sweeten" the deal. Under the current terms of the proposed JV, Merck would pay Bayer $1 billion upfront for access to their pipeline of drugs and could pay up to another $1.2 billion in contingent payments based on actual sales. Alternatively, the Bayer team could hold fast on both fronts and let their final bid stand. With only an hour to make a decision regarding one of the industry's "transformational assets", the Bayer team had to move quickly and carefully as they were determined not to overpay for the asset. -
Bayer AG: Bidding to Win Merck's OTC Business, Spreadsheet Supplement
Spreadsheet supplement for case 217021. -
IBM Transforming, 2012-2016: Ginni Rometty Steers Watson
To transform IBM for the next technology wave, Ginni Rometty, who became CEO in 2012, led divestment of declining businesses, made acquisitions in digital innovation and cloud computing, formed partnerships with former competitors such as Apple and tech startups, and invested in internally developed cognitive computing/AI platform Watson, a big bet directed at applications for healthcare, education, and cybersecurity. Revenues declined, criticism grew, and challenges of change remained. Watson businesses were new, unproven, and required change in nearly every aspect of legacy operations and culture. To increase speed and agility, Rometty used methods such as online Think Academy, design thinking, and startup contests. In mid-2016, questions remained about the pace and magnitude of change, the scale-up and profitability of Watson, and Rometty's leadership of change. What was left to do? -
Bridj and the Business of Urban Mobility (B): A New Model in Kansas City
In late 2016, Bridj was expanding its digital platform to help address urban mobility problems faced by cities across the country and the world. Its founder and CEO, Matt George, weighed up several possible strategies for growth as he aimed to responsibly build the company. George continued to engage with key stakeholders, and had decided to work in partnerships with Kansas City and Ford to expand Bridj's reach to the midwest. This B case on Bridj allows for a discussion of the company's new options given its public-private partnership with Kansas City, and provides additional examples of how George's strategy to engage with key stakeholders has helped Bridj to grow. -
SoulCycle
Co-founders Julie Rice and Elizabeth Cutler have grown SoulCycle from a business idea in 2006 to a major presence among urban boutique fitness studios in 2015. In March 2015, fitness company Equinox approaches them with an offer to buy them out. Evaluating the offer requires an assessment of market or industry attractiveness and of SoulCycle's (potential) competitive advantage. -
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Paytm: Building a Payments Network
By January 2017, Paytm, a mobile payments company that started in 2010, became India's largest mobile payments platform with over 142 million users and a $5 billion valuation. Could Paytm become the $100 billion company its founder Vijay Shekhar Sharma envisioned it to be? -
L'Itineraire Community Group Inc.: Future Direction
L'Itineraire Community Group was a not-for-profit organization located in Montreal, Quebec. It published a French-language magazine that was sold by homeless and socially marginalized people in the city. The group's management committee was examining ways of raising additional funds because of the reduction in contributions from traditional sources such as government subsidies. Options included targeting the magazine to the Anglophone and immigrant communities in Montreal, targeting regions outside of Montreal, and producing a digital version of the magazine. The digital option had the additional constraint that the vendors of the magazine, the homeless and socially marginalized, would not be involved in selling. How should the organization deal with this issue? -
Ferrari: The 2015 Initial Public Offering
This case examines the October 2015 initial public offering pricing decision for legendary Italian sports car company Ferrari by Fiat Chrysler management. Students are invited to model the value of Ferrari in light of Ferrari CEO Sergio Marchionne's interest in expanding production despite the company's long standing tradition of severely limiting production strategy to maintain an exclusive brand image. The case is designed to showcase corporate valuation using discounted cash flow and peer-company market multiples for a company that exists in two sectors: automotive and luxury goods. -
Lee Kum Kee: Female Succession in Family Business
Elizabeth Mok was the second born and the only daughter in the fourth generation of the Lee family. She was also the only one of five siblings who did not own shares in the family business, the world-renowned sauce maker Lee Kum Kee, headquartered in Hong Kong. For Elizabeth, it seemed natural not to own shares, as she had high respect for the traditional approach to succession planning, where females did not inherit a family business. Besides, she believed her brothers worked hard to build the firm's international reputation and therefore deserved the shares more than she did. Elizabeth was once again asked by her family to reconsider her decision not to own shares. This time, she could sense their determination to change the state of things. -
Classtivity: Payal's Pirouette
A few months after launching a new fitness technology product, the small staff of New York startup Classtivity gathers on a Saturday in April 2013 to take stock. With one successful pivot under their belt, Classtivity is finally generating revenue and enthusiasm among customers. But cofounder and CEO Payal Kadakia has some doubts. There are signs that customers love the offering, but studios are less enthusiastic. Efforts to get customers to return to the studios after their monthly packs expire have largely failed. Kadakia must decide, preserve the product or pivot to a new business model? -
SIN Capital and the Fullerton Health IPO
In early 2016, David Sin, founder of the Singapore-based private equity group SIN Capital and chairman of its primary holding, Fullerton Health, was deeply involved in preparations for taking Fullerton public on the Singapore stock exchange. Three years after SIN Capital had invested in Fullerton, a provider of enterprise health management, and two years ahead of the original plan, it had attained a valuation of over S$1 billion. Listing the company would provide a number of important benefits as the management team and the investors expanded the operation throughout South Asia. This case describes the benefits and drawbacks of Fullerton's planned IPO, along with the strategy that had propelled its impressive growth. It also presents David Sin's vision for SIN Capital as a different type of private equity firm.