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  • Qalaa Holdings and the Egyptian Refining Company

    This case follows Qalaa Holdings, a successful Egypt-based private equity firm, and gives insight into the types of investments it pursued, its growth over time, and the limited partner base it had at hand. It also allows students to consider and debate whether the traditional private equity fund structure can be applied in Africa. In particular, the case focuses on one of Qalaa's largest and most difficult greenfield infrastructure projects: Egyptian Refining Company. It tracks the project from its structuring stage in 2007, through the adverse periods of the global financial crisis and Arab Spring, until 2012. At this time, Hisham El-Khazindar, co-founder and managing director, had to decide on the fate of the project. While passionate about contributing to Africa's development, he could not ignore the challenges: the sheer size and complexity of the project, the high financial stakes, and the region's on-going unstable political environment.
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  • ENGIE: Strategic Transformation of an Energy Conglomerate

    In 2016, the €75 billion French multinational energy conglomerate ENGIE was massively transforming its strategic and operational imperatives toward renewable energy. The 200-year old company owned Europe's biggest natural gas pipeline and was a major global producer and supplier of natural gas and other energy sources. ENGIE had announced the transformation in 2014-following a sharp drop in global fossil fuel prices-viewing it as the beginning of a new era in energy. ENGIE set goals to double renewable power capacity for Europe over the next decade, rapidly expand its renewable footprint in high growth regions such as India and China, slash its lines of businesses based on commodities, and reduce exploration of oil and gas. CEO Isabelle Kocher's vision followed her belief that "the name of the game was to take the lead in the new energy world." The case is set in mid-2015, when top management, convinced that ENGIE needed to build a strong global portfolio quickly, acquired nine-year old French energy company Solairedirect for €200 million. The acquisition made ENGIE the number one solar company in France and gave it an international presence and product pipeline. Solairedirect had a profitable business model-different from ENGIE's-that enabled it to rapidly build utility scale solar photovoltaic installations at competitive prices. ENGIE believed that buying the smaller company would bring an entrepreneurial spirit and new way of thinking to the company. However, ENGIE had just reorganized along mostly geographical business units, and Solairedirect did not fit into that organizational structure. Also, when ENGIE acquired Solairedirect, the solar company had just experienced an unsuccessful IPO attempt. The questions arose as to whether a company in that situation was a good acquisition target; whether ENGIE paid the right price for it; and how, and to what extent, Solairedirect could or should be integrated into the larger organization.
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  • Betty Lou's Budget: Introductory Spreadsheet Training for Budgeting and Financial Management (A)

    This is an introductory case with a simple narrative designed to teach students the basics of designing a simple financial spreadsheet. The follow-up B case may be used to teach the basic steps for creating pivot tables. The topic is based on a new student trying to budget for the academic year expenses.
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  • Betty Lou's Budget: Introductory Spreadsheet Training for Budgeting and Financial Management (B)

    Supplement to case KS1202. This is an introductory case with a simple narrative designed to teach students the basics of designing a simple financial spreadsheet. The follow-up B case may be used to teach the basic steps for creating pivot tables. The topic is based on a new student trying to budget for the academic year expenses.
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  • Betty Lou's Budget: Introductory Spreadsheet Training for Budgeting and Financial Management, Student Spreadsheet

    Student spreadsheet for cases KS1202 and KS1203.
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  • The Fall of Banco Espirito Santo: Holy Spirit or Devil in Disguise?

    In 2014, after nearly 150 years as one of Portugal's most wealthy and powerful families, the Espírito Santo family completely lost control of its empire, which included Banco Espírito Santo, Portugal's largest bank by market capitalization and second-largest private-sector bank in terms of assets, along with stakes in numerous financial, non-financial, privately held, and publicly traded companies. During the European financial crisis of 2010 to 2014, many of the family's companies required capital investment. To avoid family equity dilution, the family's patriarch, Ricardo Espírito Santo Silva Salgado, engaged in a creative money-go-round structure whereby Banco Espírito Santo would legally raise short-term commercial paper with high interest rates and sell them to third parties that were partially owned by the Espírito Santo family. These third parties then would sell that paper back to the bank's retail clients as safe investments similar to Portuguese deposits. The plan failed, and the house of cards that was the Espírito Santo empire collapsed. Students will consider whether Salgado and the board of Banco Espírito Santo acted appropriately or if they failed their fiduciary duties to the non-family shareholders of the bank.
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  • Daiso of Japan: The Dollar Store

    Daiso Industries Co., Ltd. was the largest 100-yen (or one dollar) shop operator in Japan, with nearly 2,900 stores in Japan and 1,400 stores in 26 other countries. The privately owned company featured nearly 50,000 products, ranging from office supplies to cosmetics and seasonal holiday decorations-most items (98 percent) were priced at 100 yen, with some exceptions. Some 99 percent of Daiso's products were privately branded, but only a small fraction were internally manufactured. As of January 2016, Daiso operated 2,900 stores in Japan and 1,400 stores in 26 other countries. To transform from a truck-based pop-up operation into an extensive global chain of stores that generated $3.5 billion in sales for the fiscal year ending March 2016, Daiso made three major strategic decisions. The case study takes students through these decisions, and includes an in-depth look at the point-of-sale (POS) technology that helped Daiso create a highly efficient delivery and restocking system, as well as streamline the treasure hunt or discovery retail model-a store where people shopped for the sheer fun of discovering surprise items.
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  • Health Leads: Reaching for Impact (A)

    Explores strategies to achieve system-level impact for a nonprofit focused on addressing patients' basic social needs through healthcare institutions. Founded in 1996 with a volunteer-staffed help desk at Boston Medical Center connecting low-income patients with basic resources like heating assistance, job training, and childcare programs, by 2013 the nonprofit had grown to 6 cities and 1,000 volunteers serving over 11,000 patients annually. At the end of a successful "proof plan" period, Health Leads Co-Founder and CEO Rebecca Onie and her team faced the question of how to make meeting patients' social needs a standard part of health care in the U.S.: replicate Health Leads' proven model or instigate a social care movement?
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  • Health Leads: Reaching for Impact (B)

    The B case documents the development of a strategy to achieve system-level impact in a rapidly changing healthcare landscape for a nonprofit focused on addressing patients' basic social needs through healthcare institutions. Founded in 1996 with a volunteer-staffed help desk at Boston Medical Center connecting low-income patients with basic resources like heating assistance, job training, and childcare programs, by 2013 the nonprofit had grown to 6 cities and 1,000 volunteers serving over 11,000 patients annually. At the end of a successful "proof plan" period, Health Leads Co-Founder and CEO Rebecca Onie and her team faced the question of how to make meeting patients' social needs a standard part of health care in the U.S.: replicate Health Leads' proven model or instigate a social care movement?
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  • Health Leads: Reaching for Impact (Abridged)

    A nonprofit in the healthcare arena explores strategies to achieve system-level impact. Founded in 1996 with a volunteer-staffed help desk at Boston Medical Center connecting low-income patients with basic resources like heating assistance, job training, and childcare programs, by 2013 the nonprofit had grown to 6 cities and 1,000 volunteers serving over 11,000 patients annually. At the end of a successful "proof plan" period, Health Leads Co-Founder and CEO Rebecca Onie and her team faced the question of how to make meeting patients' social needs a standard part of health care in the U.S.: replicate Health Leads' proven model or instigate a social care movement?
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  • KaBOOM!: Play at Scale (Abridged)

    A case on scaling social impact for nonprofits. Founded in 1995, KaBOOM! quickly became a nationally recognized nonprofit in building playgrounds with strong corporate partnerships and volunteer-organizing capabilities. Over the years, KaBOOM! developed new programs, including a new web platform to enable individuals and communities to do build-it-yourself playgrounds which increased KaBOOM!'s total annual number of playgrounds built by as much as a factor of 10. The case explores how KaBOOM! evaluated its goals and determined a strategy to achieve the scale required to meet its social mission and vision of every child having a place to play.
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  • Nexa: Maruti Suzuki's Premium Dealership Network

    In July 2015, the largest automobile company in India, Maruti Suzuki India Limited (MSIL), took the initiative to improve its market penetration in a particular category of the passenger car market-the premium segment. Although MSIL was the current market leader in India's entry-level car segment, the company had not been successful in establishing itself as a dominant player in the premium segment-a segment that had seen intense competition since 2008. By launching Nexa, a new nationwide premium dealership, through its existing dealer network, MSIL was attempting to create a differentiated car buying experience. MSIL planned for all-new premium models to be launched exclusively from Nexa outlets. Would the launch of Nexa help MSIL attain its desired objective of becoming a major player in India's premium car market?
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  • Indian Oil Corporation: Vertical Specialization to Vertical Integration

    Indian Oil Corporation Limited was a large public sector company operating in the downstream segment of the highly regulated oil and natural gas industry in India. It made large investments in the segment-specific assets in refining and distributing petroleum products. In fiscal year 2014/15, the annual turnover of Indian Oil Corporation Limited was ₹4,507 billion (US$73.7 billion), and its net profit was ₹52 billion. The strategic positioning of the company was heavily influenced by its social agenda and supported by the Indian government. After the liberalization of the Indian economy, the company was faced with serious competition from the private sector, and had limited access to the upstream segment. In 2015, Indian Oil Corporation Limited attempted to vertically integrate in order to become an integrated energy company. The senior management team evaluated the challenges and strategic choices available to Indian Oil Corporation Limited in terms of integration and exploration, brownfield investment in the petrochemicals sector, and modernization of refineries. The key question before the team was how to distribute Indian Oil Corporation Limited's resources among these three strategic choices.
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  • Aro Granite Industries Limited: Competition and Exportation Challenges

    In 2015, Aro Granite Industries Limited, a successful granite company in India, competed against rivals in Brazil and China to win a coveted, large order from the United States. The order was particularly meaningful because the United States was the most valuable market for Indian granite exporters. Aro Granite Industries had a good reputation and was both financially sound and technically advanced; however, like all granite companies in India, it faced a lack of raw granite despite India having one of the world's largest reservoirs of good-quality granite. The Indian granite industry was also challenged by poor infrastructure for moving the granite, an inconsistent power supply, and an inadequate supply of skilled labour. The company's promoter and managing director needed to ensure the company could overcome these challenges and deliver the order. How should he resolve the challenges and improve the overall import and export conditions for the Indian granite sector?
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  • Sibanye: Changing Mindsets in Mining through Contextual Leadership

    In 2016, the executive vice-president of commercial services for Sibanye Gold, Westonaria (Sibanye), the largest gold producer in South Africa, faced a challenge. The company's latest acquisition had been particularly difficult, with much resistance from the acquired management team. Although the executive vice-president tried to empathize with the management team who had done things a certain way for decades, he was frustrated with their lack of co-operation and lists of concerns. The management team needed to internalize and learn to live by Sibanye's values, encapsulated in the acronym CARE-commitment, accountability, respect, and enabling. How could the executive vice-president help the management team to change their traditional mindset so they could effectively manage mining operations under the new company?
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  • Ambuja Cements and Holcim India Merger

    On July 24, 2013, the management of Ambuja Cements Limited announced the merger of Holcim (India) Private Limited with Ambuja Cements in a two-stage process. First, Ambuja Cements would buy a 24 per cent stake of Holcim (India) from Holderind Investments Ltd. of Mauritius for ₹35 billion. Subsequently, Holcim (India) would be merged with Ambuja Cements. The management of Ambuja Cements projected huge synergy from the merger, whereas proxy firm advisors called it corporate misgovernance. The case gives students an opportunity to analyze this two-step transaction to determine whether it compromised the interests of minority shareholders. The case also presents an opportunity to estimate the marginal impact of the transfer of cash and the cancellation of shares on the stock price of the acquiring company.
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  • OYO Rooms: Another Unicorn in the Making?

    OYO Rooms had been growing exponentially since its inception in 2013. By January 2016, it had registered 1 million check-ins and was set to become India's largest budget hotel chain. The venture's unique business model helped it to offer effective solutions for the difficulties that were faced by customers seeking budget hotel accommodation in India. OYO Rooms' potential for rapid growth made it a candidate for even greater expansion in the global arena. However, OYO Rooms needed to prove its ability to sustain growth in the Indian budget accommodations market. The company's success and the opening of a huge untapped market had led to a flurry of competition. Would the entrepreneurial founder be able to sustain his company's early momentum in the wake of increased competition? What would be the best strategy to achieve growth and monetize the company's operations? Should OYO Rooms diversify into allied services or apply a more focused strategy? The founder needed to answer these questions to retain the company's dominant position in the market.
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  • When and Who to Tell: The Long Goodbye

    In October 2015, a low-level staff accountant was suddenly ecstatic about his career prospects. The Chartered Professional Accountant recruitment process had been gruelling, but the end result made it all the more satisfying. After nearly two years of networking and getting to know firms while they closely evaluated him-and which concluded with seemingly endless interviews-the staff accountant had finally received job offers from his top choices. However, thrilled as he was with the result, he now faced a whole new challenge: what approach would he take to deliver the news to his current employer, where he planned to remain employed with for the next 11 months? Should he tell his employer immediately and risk termination and/or a tense work environment? Or should he keep it a secret as long as possible?
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  • Moonka Auto: Growth Strategies Of A Honda Dealership

    In February 2016, the owner of Moonka Automobile was struggling with the strategic decision he needed to make to increase revenue and improve profitability. Moonka Automobile had been in business as a full-service, two-wheeler dealership for eight years in India, had a strong customer base, a good reputation, and a positive relationship with the manufacturer, Honda. But, competition was increasing and business growth was slowing. The owner identified various alternatives for growth, but given the changes taking place in the two-wheeler market, the owner's limited resources, and his excellent relationship with Honda, he needed to make some difficult decisions.
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  • Project Titan at Northrop Grumman (B): Managing for Performance at Northrop Grumman

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