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CODE2040: Changing the Game
CODE2040 was founded by Tristan Walker and Laura Weidman Powers to create pathways to success for blacks and Latinos in the technology and entrepreneurship sector by providing mentoring and coaching for students beginning their careers. Over the course of the case Weidman Powers wrestles with finding funding for the organization, growing and building a team in a mission-driven organization, and also with her limitations as a first-time CEO. In addition, the team discovers how to take advantage of the changing conversation in the technology industry for minorities, and how they are able to use the dynamic market conditions to drive their efforts. -
Dutch Natural Gas and the Groningen Field: The Creation of a New Industry
This case describes the commercial development of natural resources via public-private cooperation. The case can be used to illustrate how natural resources can be well managed and beneficial to national economic development. With a specific focus on oil and gas, the case can be used to explore integration across project development, gas production, market development, and government relations. The role of the Dutch government as regulator and marketer provides a basis for discussing government involvement in natural resource development. The case also illustrates the complexity of major gas projects involving multiple countries and markets. -
Eastman Tritan: Product Development and Launch
In 2007, Eastman Chemical (Eastman), a global specialty chemicals company based in Kingsport, Tennessee, was set to launch Tritan, Eastman's latest specialty plastic. The development team was excited about Tritan because it demonstrated heat resistance and durability properties that might allow Eastman to compete in the lucrative polycarbonate plastics market. But the decision had not been made regarding which applications Eastman should target first with Tritan. -
Jaguar Land Rover plc: Bond Valuation
Jaguar Land Rover Automotive plc, a wholly owned subsidiary of the Indian company Tata Motors Limited, announced bond issue worth US$500 million. The proceeds of this issue were to be used to refinance costlier outstanding bonds. The company was able to raise new debt at substantially lower interest rates than its outstanding debt as a result of its sustained good performance, which led to strong company fundamentals and improved credit ratings. Students will analyze the various motivations for such a financial strategy, whether it will lead to cost savings or cash flow savings and, if so, the extent of the savings. -
Target Corporation: The Canadian Decision
On December 29, 2014, the recently appointed chief executive officer of Target Corporation, headquartered in Minneapolis, Minnesota, needs to make a difficult decision about the company's Canadian operations. After the launch of 133 stores since 2013, Target Canada has been plagued with operational challenges, poor sales and intensifying competition and has reported deep losses amounting to over $1.36 billion. Should the company stay in Canada knowing that profitability is still many years away or exit Canada and abandon all plans for international expansion? To complicate matters further, the parent corporation is struggling in the United States and investors have run out of patience. It is evident that the company needs to change direction, but when and how to do so is the problem. -
Penn West Petroleum Ltd.
Penn West Petroleum Ltd. (Penn West), a large Canadian oil company, made multiple acquisitions that led to a buildup of goodwill (i.e., the purchase price was higher than the net book value of the acquisitions). When the economic environment worsened, there was concern that this goodwill had been impaired. The concern deepened as economic factors improved but Penn West's stock performance continued to be poor, indicating that the market believed that the company was potentially overvalued. A review of Penn West's accounting practices revealed irregularities, and industry analysts - as well as the U.S. Securities and Exchange Commission - began to question the value of the company's goodwill. It was becoming clear that Penn West had been overly optimistic in its forecasts regarding revenue streams from its properties. Would the company be able to move forward? How? -
AyurVAID: Grandma's Remedies or Blue Ocean Strategy
AyurVAID is a chain of Ayurveda (traditional Hindu medicine) hospitals founded by Rajiv Vasudevan, who moved to entrepreneurship after 16 years in the corporate sector and identified Ayurveda's potential for root-cause diagnosis. AyurVAID provides Ayurveda-based healthcare to treat non-communicable diseases and chronic diseases, which together comprise two-thirds of the Indian healthcare market. Ayurveda's system of root-cause diagnosis and subsequent disease management results in no side effects, but most Ayurveda companies are content to operate in the wellness sector and to provide Ayurvedic formulations in the over-the-counter consumer market. AyurVAID hospitals are positioned differently, catering to people with lifestyle diseases and offering long-term solutions to many chronic diseases. Over a period of 10 years, AyurvVAID's approach has led to rapid growth for the hospitals; however, the founder and chief executive officer wants to identify the most appropriate strategy for AyurVAID. Should it focus on strengthening its position as a multi-specialty hospital, or should it explore specializing in India's large and growing market for the treatment of diabetes? -
Xiaomi: A Winning Formula?
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NTL Lemnis: Exploring the B2C Market
NTL Lemnis, a joint venture between NTL Electronics of India and Lemnis Lighting of the Netherlands, has ambitious sales targets and is considering entry into the business-to-consumer (B2C) segment. The company aims to offer energy-efficient LED products to Indian and international markets under the globally acclaimed Lemnis brand Pharox. Top management is planning a sales force structure for the consumer market and is analyzing the design of a sales force in the context of generalist and specialist structures. It is pondering the recruitment and selection strategies at NTL Lemnis so that it can hire a best-in-class sales force. What is the proper size of the sales team? Apprehensions about the effective distribution model to use to increase the reach of the company's products also persist. -
United Daily News Group (A): Building Hybrid Business Models
The United Daily News Group, a leader in Taiwan's media, faces the imminent death of the country's newspaper industry. The founder's grandson took over as the company's chair just four years earlier, during a time when an increasing number of readers were turning to the Internet for their news. Looking ahead, he needs to sustain the company's future development while recognizing that the business of running traditional newspapers may no longer be profitable. He needs to assess the company's strengths, integrate the group's resources, improve news content, introduce digital media and, in doing so, create a new business model. He wonders how to best initiate the integration of resources and which media innovations he should introduce. -
United Daily News Group (B): UDN.com - What Happened?
The United Daily News Group, a leader in Taiwan's media, faces the imminent death of the country's newspaper industry. The founder's grandson took over as the company's chair just four years earlier, during a time when an increasing number of readers were turning to the Internet for their news. Looking ahead, he needs to sustain the company's future development while recognizing that the business of running traditional newspapers may no longer be profitable. He needs to assess the company's strengths, integrate the group's resources, improve news content, introduce digital media and, in doing so, create a new business model. He wonders how to best initiate the integration of resources and which media innovations he should introduce. -
United Daily News Group (C): UDN Shopping - What Happened?
The United Daily News Group, a leader in Taiwan's media, faces the imminent death of the country's newspaper industry. The founder's grandson took over as the company's chair just four years earlier, during a time when an increasing number of readers were turning to the Internet for their news. Looking ahead, he needs to sustain the company's future development while recognizing that the business of running traditional newspapers may no longer be profitable. He needs to assess the company's strengths, integrate the group's resources, improve news content, introduce digital media and, in doing so, create a new business model. He wonders how to best initiate the integration of resources and which media innovations he should introduce. -
Colorado & Utah Canyons Tour Company
Ron Hopkins had just finished his first year as founder, president, head mechanic, chief cook, and lead tour guide for the Colorado & Utah Canyon Tours Company (CUCTC). The first year had been a good one, and Hopkins thought he probably had made a small profit-after all, he had ended the year with a positive balance in the CUCTC checking account. Among the many roles and tasks he performed at CUCTC, however, accountant/bookkeeper was not one of them. For that task, he calls on his former college roommate, Chris Norris to prepare the financial statements needed for a $300,000 loan application he intended to make at Lofton National Bank next month. Norris plans to organize the CUCTC financial notes and records Hopkins has sent him. -
Huawei in Canada: Can It Become a Trusted Player?
Ten years after expanding abroad, Chinese telecommunications equipment maker Huawei faces espionage accusations from the US government, a claim that has shut it out of most of the US market. Now the threat has started to hinder potential deals in Canada, a market it entered only four years ago. This is a market where it has gradually built a market presence with a strategic focus vital to its global research initiatives. Sean Yang, president of Huawei's Canadian operations, must now reaffirm the company's commitment to Canada and regain its customers' trust. This case focuses on the changing competitive landscape in the global and regional environment, and describes the constraints on and advantages of an emerging-markets multinational operating in developed markets. It can also be adopted for teaching external analysis, including PESTEL, five-forces, driving-forces and key success-factor analyses. -
Vita: Cosmetics in the Nordics
Vita is a Norwegian cosmetics retailer owned by FSN Capital, a Scandinavian private equity company. The company has a strong market position in Norway. The case focuses on two strategic issues: how to develop an e-commerce strategy to supplement the company's traditional retail strategy, and how best to grow the company in Sweden. While both of these are potentially important future growth drivers, they also entail large investments in new capabilities, adversely affecting current performance. Given FSN's investment horizon, what is the best way to balance the short and long-term? -
Credit for Women's Microenterprises: Assessing a Social Project
This case is based on an ex post assessment conducted in Peru. The circumstances surrounding this evaluation were very restrictive: a limited budget as well as lacking base line and adequate monitoring system. The evaluation was requested at the endof the project, with the evaluators having no control over the information gathered earlier; however, they tried to use the best methodological options available to assess the program. Suddenly, an opportunity presents itself for the evaluators to recommend a better assessment methodology for the second stage in this program and even to suggest some adjustments for its original program design. A special feature in this case is that students do not start from scratch: they have information about what happened in the first stage of the project, and they can use it to build, amidst a new setting, a sounder, more ambitious evaluation procedure for the second stage, before its launching. The social and economic effects/impact of the project's first stage were measured with a non-experimental method, without a control group. For their evaluation work, the consultants relied on two surveys administered to a group of selected women's organizations that had received micro-loans. The first survey focused on the progress made by business ventures funded with these loans, and the second one probed the social impact of the project on members' households. Against the described backdrop, in the first stage, the evaluators used the perceptions of the people involved in the project to gather information on their earlier situation. The second stage evaluation would have a more adequate assessment design and would be submitted with recommendations for project execution improvements. To this end, consultants would have to submit their technical plan and the budget required to successfully meet assessment expectations. -
PayTrue Solutions
Founded in 2003 in Uruguay, by 2008 Pay True Solutions had managed to become a relevant player in the Latin American industry of electronic payment solutions. The company offered two suites: PayStudio CPS, providing technological support across the entire electronic payment processing value chain, and PayStudio Risk Center, a fraud detection and prevention solution largely for credit and debit cards. Both suites had been installed at renowned regional companies and boasted excellent reviews in the low-sophistication client segment. The segment encompassing larger clients was characterized by more sophisticated fraud attacks and, as a result, required solutions featuring neuronal models, which PayTrue did not offer. In addition, the software development projects sold by PayTrue had grown increasingly complex dedicating an important part of the internal resources; interestingly, the company generally managed to deliver on time and within budget, unlike some of their competitors. Would the company be able to manage the expected growth in both, products and projects? Was their mixed business model sustainable? And, considering their products, should they go for the bigger and more sophisticated clients? Were the risks of a higher level of investment in innovation worthwhile? -
citizenM: Radical innovation in the hotel industry
In 2008, a group of five entrepreneurs and executives teamed up to launch an innovative hotel chain into what seemed like a highly competitive industry. Rattan Chadha, the founder of fashion company MEXX and Michael Levie, a hotel industry veteran, teamed up with Hans Meyer, a hotel development specialist, Campagne corporate strategist Klaas van Lookeren, and architect and interior designer Rob Wagemans to launch the new concept. They took a different approach to innovation in the hospitality sector. Instead of trying to invent few features - products and services - with which to attract a broad range of customers, they innovated by removing what they believed to be features that were not attractive to a core consumer target: tech-savvy, mobile travellers. The citizenM case details the differences between this new hotel concept and the typical features offered by luxury and high-to mid-range hotels. Each aspect of the customer-facing experience and behind-the-scenes operating model is discussed and defined. It describes the tight fit between all aspects of citizenM's innovative business model, ranging from the location of their hotels, their construction, the facilities (and absence there-off), staffing, operations, and marketing. The case ends by outlining citizenM's prospects as the leadership team looks to grow their new concept. -
Rebranding DSM: Creating Sustainable Shared Value
DSM, a global life sciences, business-to-business company, is in the midst of a massive multi-year corporate rebranding exercise to incorporate the concept of creating sustainable shared value. With few precedents in this industry, the company must develop its own processes and implementation. Students are challenged to define the next steps in the rebranding, including the promotion of DSM's sustainability positioning as its key differentiator. -
Three-Dimensional (3D) Printing: Jolts on Supply Chain Management and the Chinese Manufacturing Industry
3D printing was a bottom-up process by which materials were laid down in thin successive layers until an object was fully constructed. As an innovation in technique, 3D printing made production conducted at or near the points of purchase or consumption possible. This had a huge impact on traditional manufacturing industry and supply chain management. A variety of key 3D-printing patents expired in 2014, stimulating mass production and adoption of 3D-printing devices. 3D printing was likely to provide a solution to supply chain management challenges by printing low-volume and tailor-made products on-site, a solution that would also reduce materials-supply risks, supply chain network complexity and inventory costs. Imitative innovation, well-established manufacturing infrastructure and relatively low labor and material costs made rapid growth of 3D-printer manufacturing in China possible. In recent years, China rapidly embraced the 3D-printing trend and explored the new, greatly expanded 3D-printing manufacturing and export market space. What role could 3D printing play in changing supply-chain management? What could the short-term and long-term impact of 3D printing on the Chinese manufacturing industry be? Could China leverage the coming 3D-printing trend to reinforce the power of its manufacturing industry?