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  • Aava Natural Mineral Water (B)

    Supplement to case A00104. Launched in 2005, Aava natural mineral water is the second largest brand in the Indian natural mineral water market. Over the years brand has established its volume leadership in its product category. The case discusses the dilemma faced by the top management in dealing with the issues related to brand positioning of Aava. The company's top management has to decide on how to position Aava in the market so as to create premium image and aspirational appeal for the brand.
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  • Villgro Innovation Marketing Private Limited: Building the Last Mile Delivery Model Using Entrepreneurs

    Ashutosh Sinha is managing VIMPL as rural distribution business involving Villgro stores and village level entrepreneurs (VLE). After spending two years in evolving the business model which provides sustainable products to improve rural livelihood, he has recently started selling FMCG products through VIMPL network. As he decides to expand the business, he has to make choices about strategic path of horizontal expansion versus vertical expansion. The expansion decision is also linked with choosing the right type of VLEs. The case provides detailed description of VLE operations and examines the challenges in building last mile delivery models using entrepreneurs.
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  • The Citibank India Story: Nurturing Global Leaders

    It is August 2014, and the Citibank conference on leadership and development has just concluded. Immediately after, Sara Roberts, Talent Head of Citigroup Asia Pacific, and Anuranjita Kumar, Chief Human Resource Officer (CHRO) of Citigroup South Asia, discuss a pressing issue: how talent and development programmes at Citibank India could evolve to cultivate the bank's future leaders.
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  • Airtel Money: Can the African Success Be Replicated in India?

    Airtel mCommerce Services Limited was waiting for news from the Reserve Bank of India related to mobile banking regulations, as it was eager to unleash the massive potential and untapped opportunity in India regarding mobile commerce. Its service, Airtel Money, was struggling in India, but it had experienced a huge success in Africa. Though it had some initial success in India, it still had a long way to go to capture the Indian mobile market.
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  • Sherry's: Growth Hurdles of a Hobbyist Turned Entrepreneur

    Based in Delhi, India, Sherry's Bakery (Sherry's) faced a host of challenges at the four-year point in its operations, with issues related to business expansion and management, cost management and fund procurement. The business had gradually grown from a hobby based on a love of baking into a home-based business that showed lots of potential for growth. The owner needed to devise a marketing and communication plan for her business since she wanted to turn Sherry's into a full-fledged bakery rather than simply operating from her kitchen.
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  • Suit Wars: Men's Wearhouse versus JoS. A. Bank

    On October 9, 2013, JoS. A. Bank Clothiers Inc., a large U.S. retailer of men's tailored and casual clothing, footwear and accessories, made a hostile offer to buy its larger rival Men's Wearhouse. The latter made a counter-offer on January 6, 2014 in what is known as a Pac-man defence - the prey turned predator. JoS. A. Bank responded by adopting a poison pill, announcing the planned acquisition of Eddie Bauer, an outdoor apparel retailer. What started out as a simple offer had turned into a contest with multiple counter-offers and the deployment of several takeover defences. How should Eminence Capital, a New York-based hedge fund and the largest shareholder in both firms, react? How should each firm respond to the latest offer on it respective table?
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  • Vietnam's Embrace of ICT for Economic Development: Success and Future Challenges

    Vietnam has made impressive economic gains over a period of three decades, following the Doi Moi reforms of 1986. Before reform, the country's socialist economy had been unable to displace the poverty that had plagued the country in the aftermath of the Vietnam War. After reform, Vietnam has experienced many years of sustained growth, as evidenced by its advances on several economic performance rankings. By 2014, Vietnam's rankings compared favourably with those of many of its Asian neighbours. A major feature of the country's strategy for economic development was its emphasis on information and computing technologies. Students will analyze Vietnam's past successes to extract lessons that can lead to additional future success.
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  • Phil's Haulage

    The president and CEO of a commercial group must assess his options after his company's recent acquisition of a small hauling company. This new company transported construction materials and aggregates from one location to another. After a few successful years of growth in the hauling business, the CEO wondered whether the new company should expand into the excavating business. He needed to evaluate the health of the current operations from a profitability and cash-flow standpoint. If the expansion into excavating were to be pursued, he needed to decide how it would be financed, while still remaining self-sufficient.
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  • Kevin Bertolini: Moving Average Strategy

    On September 6, 2014, a young investor is trying to find a trading strategy to use to make money on Cisco's stock. He wants to know whether the stock is increasing or decreasing in value. He decides to use the moving average strategy to avoid the fluctuations in the stock price caused by different short-term phenomena. When should he buy, sell or do nothing?
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  • Kevin Bertolini: Moving Average Strategy - Spreadsheet for Students

    Student spreadsheet for W15085.
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  • Niagara Health System: An Innovative Communications Strategy (A)

    This case chronicles three major challenges faced by the Niagara Health System, a seven-hospital network in the Niagara region in the province of Ontario, Canada. An interim chief communications officer has joined the Niagara Health System team on secondment to help with communications issues during a C. difficile outbreak. He soon realizes that the public communication issues were not isolated to this outbreak, but rather continued a trend of poor relationships with local media and the public. The case examines the field of hospital communications in Ontario, including trends and best practices, a history of communications struggles at the Niagara Health System, strategy options and considerations to manage the C. difficile outbreak and strategies to improve trust and reputation.
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  • Niagara Health System: An Innovative Communications Strategy (B)

    Supplement case for W15088.
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  • Suit Wars: Men's Wearhouse versus JoS. A. Bank, Student Spreadsheet

    Student spreadsheet for case W15079.
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  • Inclusive Growth in India: The State and Education

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  • The Sino-Russian Rapprochement: Energy Relations in a New Era

    The United States could enhance or threaten China's energy security but China was unsure of the U.S. intentions. China and the United States were both friends and potential foes. In the meantime, Russia's own ambivalent relationship with the United States and its Western allies worsened. In this context, China and Russia grew closer. Bilateral ties in the energy trade quickly improved: Russian oil exports expanded, while disagreements on the terms of natural gas supplies were resolved. The case describes the impact of the interplay of great power politics, domestic political considerations, and economic factors on the efforts of the Chinese and Russian energy companies to expand business ties.
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  • Knight Capital Americas LLC

    It took 19 years to build Knight Capital Americas LLC into the largest market maker on the New York Stock Exchange, but on August 1, 2012, it took only 45 minutes for the firm to be wiped out by an information technology (IT) problem: a change in the company's software caused it to lose more than $450 million dollars in less than an hour. Although it was ultimately saved from bankruptcy when it was acquired two days later, the terms of acquisition were very unfavourable to the company's shareholders. How did this happen? Could it have been prevented? What should the staff, the chief executive officer, other managers and the board of directors have done differently? What lessons does this story hold for how firms should be managed and governed? And what does it say about our ability to manage risk in large modern corporations operating in increasingly fast-moving and complex global markets?
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  • Apple: Corporate Governance and Stock Buyback

    An activist shareholder who invested a significant amount in Apple's stock proposed a share repurchase program. If this proposal were approved at the annual shareholder's meeting, Apple would be in a position to buy back a significant number of its shares on the stock market, which would drive up the stock price. However, the executives and board of directors opposed the proposal and recommended that the shareholders vote against it. Apple's subsequent annual meeting of shareholders was scheduled to be held on Friday, February 28, 2014. Shareholders could either vote for the proposal or follow the recommendation of Apple's board.
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  • Qihoo 360: A Subversive Tiger in the Internet Jungle

    Qihoo 360 Technology Company was a leading Internet platform company in China, the number one provider of Internet and mobile security products as measured by user base. The company entered China's fiercely competitive Internet market relatively late and adopted the "freemium" model as the basis of its business. "In the beginning," said Qihoo founder Zhou Hongyi, "Forget how to make money - focus on how to create a valuable service for every consumer." Qihoo sought to monetize through continuous product-side innovation and product-design that puts users first.
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  • Is It Teasing or Harassment? (HBR Case Study and Commentary)

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  • Is It Teasing or Harassment? (HBR Case Study)

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