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Cancer Care Ontario: An Innovation Strategy for Managing Wait Times
Cancer Care Ontario, the organization that oversees cancer treatment in Ontario, is challenged with establishing an innovative approach to reducing wait times for breast cancer and prostate cancer therapy across Ontario after wait times increased to more than two months. The special advisor on cancer issues to the Ontario Minister of Health and Long-Term Care needs to report his recommendation to Cancer Care Ontario's board of directors, who manage all regional cancer centres in the province. The major challenge is to balance the needs and values of all the various stakeholders, while developing short-, medium- and long-term solutions to the wait list dilemma. -
Tata Cummins: Ushering in a New Emission Standard
Tata Cummins Limited (TCL), a leading manufacturer of diesel engines in India, faced a variety of challenges in meeting the October 2010 deadline for new automobile emissions standards. These standards are identified as Bharat Stage (BS) standards ranging from BS I to BS V. The subject of this case - the BS III standard - was introduced in 2005 for just 11 cities across India and then made mandatory for the entire country by October of 2010. At that time, the BS IV standard had already been implemented in a few large cities and it was this standard that was expected to exist nationwide by 2017. Reflecting on their successful experience with the transition to the 2010 automobile emissions standards, the vice-president of TCL hoped to make this next transition a smooth one by identifying the issues that the company would face in the near future. -
Orient Overseas Container Line (OOCL): Sailing Through Choppy Waters
OOCL is one of the world's largest integrated international container transportation, logistics and terminal companies, with a network covering Asia, Europe, North America and Australasia. The company is well respected in the industry with a reputation for providing customer-focused solutions, a quality-through-excellence approach and continual innovation. It has been listed on the Hong Kong Stock Exchange since 1973. In a volatile industry, it has to compete and form alliances. It has a history of investing widely with variable results. -
AmazonFresh: Rekindling the Online Grocery Market
More than a decade after the high-profile failures of several early online grocers, grocery remains the largest single U.S. retail category and one of the few that has not yet migrated online. Amazon began testing its grocery-delivery service, AmazonFresh, in Seattle, in 2007; five years later, the company has made significant progress. The case traces the evolution of AmazonFresh's business model and describes the operating capabilities necessary to compete with brick-and-mortar supermarkets like Wal-Mart and Safeway and with new digital grocery startups. Now Amazon needs to decide on AmazonFresh's next step. Should the company continue refining its business model in Seattle or expand to another city? What factors should it take into account when planning its next move? -
Paramount Equipment
Paramount Equipment, Inc., based in Fort Wayne, Indiana, is a large manufacturer of cranes and compact construction equipment, aerial work platforms, and food service equipment. Founded in 1987, Paramount now had manufacturing operations in 24 countries. However, it lost its competitive position because it took on too much debt in the form of bank borrowings relative to the risk level of its business. Now the company must seek funding and guarantees in order to restructure its debt. Paramount's future depends on whether existing lenders, management, and the government of Ontario-where the company employs more than 7,000-can reach a feasible restructuring and refinancing plan fast and whether Paramount was able to secure a capital injection from new investors. Students must determine the optimal capital structure policy consistent with competitive risks and assess available tools for financing a company in financial distress. The case requires students to perform only limited quantitative analysis and is ideal for use in first-year MBA courses in financial strategy or corporate finance. It would also work well in advanced undergraduate finance courses that cover capital structure and financial distress. -
Paramount Equipment, Spreadsheet Supplement
Spreadsheet Supplement for Product #914557 -
Hyundai Securities: International Expansion
Firms in Korea's securities and brokerage industries have experienced fierce competition in the domestic market, which has led to international expansion being considered a popular strategic alternative. The chief executive officer of Hyundai Securities Co., Ltd., a Korean securities firm, envisions his company becoming the "pan-Asian market leader." As a result, he is pursuing an international expansion strategy in Hong Kong and Singapore. However, given the popularity of international expansion in these areas, the markets are highly competitive. Has the CEO made an appropriate strategic decision? -
Visa Inc.: Accounting for Marketing
A job candidate at Visa Inc., the technology payments company, prepares herself for her interview by considering what she can uncover about the company's marketing from the published accounts. She analyzes what the company spends money on and how revenue is generated. She considers how marketing is accounted for - specifically, how marketing assets, such as brands, are dealt with on the balance sheet. She considers the relationship between values in the accounts and the market value of the firm, and the problem of brand valuation is discussed. Finally, she tries to understand the impact of accounting treatment on common financial ratios. -
Customer Segmentation and Business Model Evolution at Unbounce
In December 2011, the co-founder of Unbounce, a Vancouver-based software services start-up, is considering expanding into the enterprise user space. Unbounce got its start providing turnkey landing pages - web pages specific to current advertising campaigns - to the small and medium-sized enterprise market. Within 18 months, the company has achieved thought leadership in this space, has a list of paying customers and has built its support team from six to 25 people. The challenge is that since the entire company is focused on its core market segment, entering the enterprise user space means that different capabilities will have to be developed. Will developing the enterprise user market prevent the competition from invading this space or will it mean alienating and perhaps losing its current customers? What is the best plan for going forward? -
Tata Communications: Emerging Markets Growth Strategy
This case describes the second home market strategy of Tata Communications Limited (TCL) and its evaluation of Russia as a new market opportunity. Ahead of a July 2012 board meeting, TCL's Chief Strategy Officer had to decide whether to pursue an acquisition opportunity in Russia. The case traces TCL's transformation from an Indian public sector monopoly to a global challenger in the telecommunications market, its previous acquisition history and its foray into South Africa as a second home market. The latest opportunity - to create a third home market in Russia - was the possible acquisition of a Russian Internet Service Provider (ISP) which had a business-to-business (B2B) focus and product mix similar to TCL. -
Rainmaker Labs: Commercialising a Great Idea
In September 2013, Alex Leong, co-founder of Rainmaker Labs, considers where to invest the limited resources available to his technology start-up company in order to grow the business. Earlier that year, Rainmaker Labs launched ShopGuru, a mobile shopping application that enables users to earn and redeem loyalty points for browsing or shopping at select retail outlets. The ShopGuru application works hand-in-hand with Rainmaker's proprietary iSenze hardware, which sends signals to the ShopGuru mobile application and captures information about each customer using the application. Keenly aware of the valuable customer data the company is collecting, Leong wants to further explore how this could be converted into a revenue opportunity. However, it has been a challenge to find investors, and after two and half years the company is still cash negative and operating on slim margins. Leong faces a common tech start-up dilemma - whether to focus their limited resources on expanding the business, or to strengthen their back-end systems and develop a stronger technology base to position future business growth. The flip side of this argument is equally relevant - good technology is only as good as its commercial application. This case also discusses the role of strategic business planning in commercialising a cutting-edge technology. -
Biosensors International Group: Valuation and Impairment Testing of Intangibles
Biosensors International Group (BIG), a biotechnology company listed in Singapore Exchange, acquired JW Medical Systems Ltd in 2011. This resulted in a significant increase in reported goodwill and other intangible assets. On 2 July 2012, Matthew Tay, an analyst with MMB Ltd (an equity research company in Singapore), sat staring at the balance sheets of BIG. The sum total of intangible assets and goodwill constituted 62% of total assets compared to 4% the year before. He knew that the huge increase was due to the acquisition of JW Medical Systems in 2011. He wondered what these intangible assets and goodwill represented, how they were accounted for and how they should be interpreted. This case study deals with the valuation and the impairment testing of intangibles (including goodwill) reported in the financial statements of BIG, and describes the acquisition transaction and BIG's post-acquisition financial position. -
Karaikal Port Private Limited
KaraikalPort Private Limited (KPPL) was a special purpose vehicle created by MARG on February 18, 2006 to develop Karaikal port. According to the concession agreement signed for a period of 30 years, KPPL was given rights to Karaikal port on a Build, Operate and Transfer (BOT) basis. It was to build the port in three different stages, based on short term, midterm and long term demand. By August 22, 2011, it has completed construction of phase I and phase II of the port. Though the project had not faced any major problems in its development, there were issues such as restriction on availability of land for any future expansion, limited scope of hinterland businesses, small scale environmental issues and others that needed to be addressed for a positive future development of the port. -
Building Life Science Businesses Spring Term 2017: Course Outline and Syllabus
This Course Outline and Syllabus gives an overview of the Spring 2017 class Building Life Science Businesses. -
Loblaw and Shoppers Drug Mart
In mid-2013, the executive chairman of Loblaw Companies Ltd. was considering whether it was in his company's best interest to acquire Shoppers Drug Mart. In December 2012, Loblaw had announced a proposal to create a real estate investment trust to which it would initially transfer approximately 75 per cent of its substantial real estate holdings, thus unlocking value for its shareholders. At the same time, Shoppers' shares were trading at an historically attractive valuation. On the other hand, competition was heating up with the move of big box stores, such as Wal-Mart and Target, into Canada and the growth of online purchasing. Moreover, new government regulations aimed at decreasing the high cost of drugs had an immediate impact on pharmaceutical companies. With Loblaw's shares trading near a six-year high, there was now the attractive opportunity to use them as currency to make an acquisition whose potential synergies were estimated to be in excess of $300 million per year. Was this a good time to act on what had been perceived for a number of years as an attractive merger option? Did it make strategic sense? If so, what price should Loblaw pay for Shoppers? -
Bringing Silicon Valley to China: Linktone
Linktone was formed in September 1999 to develop text messaging applications and content for the Chinese market. Starting as a division within Intrinsic China Technology Ltd., a Shanghai-based wireless technology company, it was spun out as an independent venture in April 2001. After two years in the market, the company saw its revenues grow, but it was not yet profitable and faced intense competition. In 2003, Raymond Yang, a successful businessman and entrepreneur in both China and Silicon Valley, California, joined Linktone as CEO. He brought some of the management style he had adopted in Silicon Valley, built a national sales network to work with local service provider offices, and sourced new products from Chinese, Japanese, and Western content providers. The mobile telecommunications market was undergoing explosive growth and constant change in China at the time, and acquisition activity was accelerating. Yang was considering an acquisition offer from China.com, a NASDAQ-traded Chinese service provider, and also the possibility of taking Linktone public on the NASDAQ. -
Sharp Electronics in 2013
In 2013 Sharp Electronics shareholders expressed their outrage in the face of the company's unmet technological challenges, plunging share price, and governance missteps. To turn Sharp around, President Kozo Takahashi would be forced to undo decisions that his predecessors had made and break with past traditions concerning Sharp's corporate governance. Would Takahashi be successful in steering Sharp away from insolvency and towards a more competitive position in the worldwide consumer electronics industry? -
Managing Change, One Day at a Time
Leaders trying to transform company culture can learn from an unexpected source: addiction treatment programs. Changing individual behavior is the key--and many of the tenets used by 12-step groups can give managers insight into that difficult challenge and how to overcome it. -
Get Ahead by Betting Wrong
Companies that invest heavily in R&D are often torn between emerging technologies, wondering which will win in the marketplace and is therefore the one to develop (remember VHS versus Betamax). Conventional wisdom suggests there's a steep price for getting it wrong. But new research shows that betting on a losing technology and then switching to the winner can position a company to come out ahead, because it forces a steep learning curve. -
How "Brand Tourists" Can Grow Sales
Growing an exclusive brand by moving down market can be tricky: It risks tarnishing the brand among core customers. New research shows that under certain conditions, however, downward extensions can actually intensify a brand's prestige. It all depends on how the noncore consumers are framed--whether they are presented as part of the core community ("brand immigrants"), a situation that tends to diminish the brand's image, or whether they are positioned as "brand tourists"--consumers who admire the brand without seeking to be part of the core community. The research findings suggest several strategies for companies who want to extend a brand without alienating core consumers.