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  • Rethinking Political Activity at Target

    The focus of the case is on understanding firms’ campaign contributions and lobbying strategies — and their limits. The case centers on controversy facing Target Corporation in 2010. In the wake of the Citizens United decision, Target was one of the first companies to take advantage of their newly acquired freedom to use corporate treasury money (rather than money in a corporate-linked PAC) to make a contribution to an independent expenditure committee (aka “Super PAC”). <br><br>The company decided to make a donation to Minnesota Forward, a political action committee that had the primary goal of supporting job creation within the state. Pro-gay rights activists discovered that Minnesota Forward primarily backed Republican gubernatorial candidate Tom Emmer, who had previously supported traditional marriage. After this, Target, despite its liberal and socially responsible positioning, was subject to harsh criticism and activist protests as its donation was viewed as a contradiction to its social policies.<br><br>The events put CEO Gregg Steinhafel in a position to revisit the company’s policies towards political activities. Should there be constraints on what the firm would do on the political front? If so, what should those be?
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  • BBC Pvt. Ltd. and Working Capital Challenges

    BBC Pvt. Ltd. (BBC), a chemical manufacturing company, was in urgent need of funds in order to secure an important contract. BBC was able to manufacture a product that involved low investment in the form of fixed assets. Although the product was of an inferior quality due to its cost-effective production, the company was able to pass on that cost advantage to its end customers, enabling BBC to maintain its position in the market. In addition, the company sold the product primarily on credit and was therefore a preferable option for buyers.<br><br>BBC followed a traditional approach to working capital management. Its assets were much greater than its liabilities. The company repaid its creditors promptly before the credit period. However, in terms of credit management, the company followed a casual approach. It extended credit sales for large periods and its large inventory in the form of raw material and finished goods resulted in excessive blockage of working capital.<br><br>In this case, BBC had the opportunity to pursue a promising contract that would require significant investment immediately. The company’s managing director needed to make a decision about how to obtain and manage adequate funds for the upgrade that BBC needed in order to secure its contract.
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  • The University of Texas: Conference Realignment for College Athletics

    In the summer of 2010, the landscape of university athletics in the United States faced the potential for groundbreaking change. U.S. university sports teams belonged to conferences — alliances of competing sports teams, often from similar geographic locations. Rumours of conference realignment were suggesting a significant shift away from traditional conference membership and structure. With renegotiations for a multi-year television contract looming, a prominent conference has announced plans for expansion, with the goal of securing a lucrative television agreement through new members. While considering factors such as resources, exposure and tradition, various conferences are actively pursuing one dominant institution in particular, the University of Texas. As a result, the Texas team faces a crucial decision: to leave its position for another conference and significantly alter the landscape of collegiate athletics or to remain a member of its current conference and face the ramifications involved in any additional fragmentation.
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  • Abercrombie and Fitch

    With roots in sporting and excursion goods, Abercrombie and Fitch Co. (A&F Co.) has grown into one of the most well-known men and women’s retail clothing brands by 2012. From the beginning, A&F has stuck to (its) knitting by not trying to be all things to all people” and adopted the philosophy of creating a unique brand experience throughout each of its subsidiary brands. The company’s CEO was faced with the decision to focus attention on expanding direct-to-consumer operations and international brick and mortar stores, while closing stores domestically. The brand saw growth in sales in recent years but, in 2011, saw a drop in shares after missing Wall Street’s projected estimates. A&F Co. was in an interesting position — the company had to decide where to focus its brand and which market segment it would cater toward.<p>You might also like: Abercrombie & #Fitchthehomeless, Mountain Dew: The Most Racist Soft-drink Commercial in History?, Domino’s Pizza
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  • Wind Mobile: Competing in the Canadian Telecom Industry

    This case looks at how a new entrant into a market dominated by three established incumbents can win consumer support. Wind Mobile, a new entrant in the Canadian telecommunications industry, not only has to compete with rivals Bell Canada Enterprises Inc., Rogers Communications and Telus Corporation but also confronts Canadian regulations concerning foreign ownership. Although the regulatory body, the Canadian Radio-television and Telecommunications Commission (CRTC), has ruled that Wind is not Canadian controlled, the Conservative government of the day supports the company and the liberalization of the market. The contradictory stances of important regulatory players leaves considerable confusion as to the right of Wind to compete. In addition to its legal challenges, Wind has to secure customers and takes an aggressive stance against the incumbents, who deploy a variety of tactics, including fighter brands and long-term contracts, to retain their customer base.
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  • Qantas Airlines: Twitter Nosedive

    The executive of Government and Corporate Affairs at Qantas Airlines faced a communication situation that was spiralling out of control. Qantas had launched a contest through the social media service Twitter, asking participants to use Twitter to describe their “dream luxury inflight experience.” However, the competition dissolved as thousands of people used the opportunity to express negative comments about Qantas. By the second day, nearly 15,000 people worldwide had used social media to vent their frustrations with the airline.<br><br>The executive needs to devise a plan of action, before additional damage is incurred by one of Australia’s strongest brands.
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  • Acer Incorporated: Core Management Principles (Traditional Chinese version)

    The chief financial officer of Acer Incorporated has to decide how to manage the higher level of complexity of the company's exchange risk after their restructuring. This must be done in a way which is consistent with Acer's core principles, one of which is to find simple effective solutions to unavoidable business risks. The case addresses the technical issues of exposure measurement and hedging, the challenge of hedging expected, but not contracted, future foreign currency revenues, and IFRS hedge accounting requirements.
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  • Livelihood Advancement Business School

    Dr. Reddy’s Foundation (DRF) was established to focus on offering education and livelihood programs in India. The case deals with DRF’s innovative program called Livelihood Advancement Business School (LABS), under which vocational training programs are conducted to upgrade the skills of underprivileged, semi-educated and unemployed youth. These programs develop specific and marketable technical and work-related skills and provide entry-level jobs to the target group. The LABS program fills an important gap between employers’ need for skilled youth and potential employees who might not have training, skills, credibility or access to such jobs. The case describes DRF’s entry into this particular niche sector and the difficulties that it faced along the way. The case also analyzes the following aspects of the LABS program: monitoring systems and processes; partnering relationships formed to expand its presence and outreach to the target population; challenges related to ensuring fair wages and skilling the differently-abled youth; and potential future directions for the program.
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  • Frozen Food Products: Cost of Capital

    Maria D’souza planned to expand her business by introducing a new product line of frozen foods. She wanted to estimate the attractiveness of the new expansion by estimating net present value (NPV) of the expected cash flows. Her main concern was to find a suitable discount rate to be applied to cash flows to ascertain the NPV of the project.<br><br>D’souza’s consultant friend asked her to analyze cost of capital of similar companies operating in the same industry. The basic principle in this case is that firms in the same industry often have similar customers, operations and assets; therefore they have similar business risks and should have similar costs of capital.
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  • HootSuite: Monetizing the Social Media Dashboard

    HootSuite is one of the fastest growing SaaS (Software as a Service) social media dashboards on the market. The company’s vice-president of business development needs to determine the best strategy for segmenting and monetizing HootSuite users. He needs to introduce a tiered pricing plan that generates revenues without alienating users.
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  • Patient Safety at Grand River Hospital & St. Mary's General Hospital

    Patient safety is a critical issue in health care and remains a problem in almost all health care institutions. The challenge is to change the culture so that all providers of care put patient safety as job one. Traditionally physicians have suggested that patient safety is due to individual error. In contrast, patient safety is a system and cultural change. The joint chief of staff at a medium-sized community hospital wants to address patient safety by influencing his fellow physicians to change practices of patient care without appearing paternalistic. The arena of patient care and changing attitudes is a new concept at Grand River Hospital. The case examines the various means that the joint chief of staff can employ to introduce a patient safety culture at the hospital.
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  • Jabwood International: The Risky Business of Expanding East

    Jabwood, a wood trading company with four branches in Lebanon owned by the Jabado family, is contemplating international expansion into new markets — specifically, Saudi Arabia and China — to compensate for a decline in revenues. This case examines the macroeconomic environment of Lebanon, China and Saudi Arabia as well as the wood industry in those countries. The characteristics of a successful international expansion are considered. In addition to identifying the criteria of attractiveness for each country, the case requires a decision on a market entry strategy that would ensure a successful expansion for the company. Given the risks and tradeoffs in each country, Jabwood has to decide whether it should expand in either market or both and on the mode of entry it should adopt to increase its chances of success.
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  • Mobiroo Inc.

    The founder and chief executive officer of Mobiroo Inc. must make several decisions regarding the future of his mobile application (app) gift card company. Mobiroo had created the first app gift card for Android and Blackberry users ? similar to the iTunes gift card for iPhone users. Over the past two years, the company had experienced phenomenal growth in the business-to-business space, selling a white-labelled app storefront to mobile carriers and handset manufacturers. Recently, the company had focused on moving into the competitive retail gift card space: should Mobiroo enter the world of retail slowly or go full speed ahead, making significant investments in both time and money? With the holiday season for gift-giving approaching, a decision was needed quickly.
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  • Harley-Davidson India

    The case examines Harley-Davidson’s decision to enter the Indian market. Due to India’s rapidly growing economy and its swelling base of high-net-worth consumers, numerous luxury product companies lined up to enter India. The case enumerates the factors that such firms should take into account when selecting new markets to enter. Also discussed are the various post-marketing issues Harley-Davidson faced in India after its entry and the resolutions the company could implement to resolve those issues.<br><br>The case provides an opportunity for students to understand the dynamics involved in selecting new markets for the firm to maximize its gain while expanding its business.
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  • Maxim Off Highway Axle Business: An Acquisition Opportunity (B)

    This case is a supplement to Maxim Off Highway Axle Business: An Acquisition Opportunity (A).
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  • Tianlong Company and the Toxic Capsule Scandal

    This case presents the perspective of a Chinese company, Zhejiang Tianlong Capsule Co. Ltd. (Tianlong), and its experiences with the negative impact of an industry scandal. On April 15, 2012, China Central Television disclosed that several capsule producers in Ru’ao had illegally used industrial-grade gelatin to produce medical capsules. The capsules were found to contain excessive chromium, a heavy metal harmful to human health.<br><br>Tianlong was not on the list of guilty companies, but the scandal threatened to ruin the reputation of all capsule firms located in Ru’ao. Most pharmacy companies immediately avoided Ru’ao after such a nationwide scandal. The director of Tianlong must decide how to address customers’ concerns and keep Tianlong’s good reputation from being damaged as a result of the current scandal. The director was also annoyed by the local government’s requirement to suspend production. Some gelatin material had already been melted; suspending production would result in a direct financial loss. How should he respond to the supervision agency’s order?
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  • House, Hearth and Home: Managing Leadership Change

    The owner and general manager of a large retail establishment faced a dilemma about whether his long-time yard manager was still the right person for the job. The business increasingly depended on providing superior customer service in order to compete in the market. Recently, the owner had placed a personal friend in the operation as an assistant to the yard manager. This new addition had shown a real talent for developing employees and driving performance improvements. As a result, customer service feedback had drastically improved. The owner realized that the assistant had become the real leader of the yard. He wondered how to keep the momentum of the changes going while still showing due respect to a loyal employee.
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  • Maple Leaf Foods, Inc. (A) and (B) - TN PowerPoint Presentation

    PowerPoint presentation for teaching note 8B11C001.
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  • Was Insider Trading Ahead of Takeovers a Problem?

    On January 6, 2010, Stanko Grmovsek was sentenced to three years and three months in prison for making profits of an estimated US$9 million over 14 years based on insider tips from his best friend from law school, Gil Cornblum. Grmovsek and Cornblum had operated an illegal insider trading scheme from 1994 until 2008. Using his role as a corporate lawyer at various law firms, Cornblum had passed material non-public information related to 46 takeovers to Grmovsek, who then traded illegally using brokerage accounts located in the Bahamas and Ontario. On October 27, 2009, Grmovsek pleaded guilty to all charges against him in both Canada and the United States following a joint investigation by the U.S. Securities and Exchange Commission (SEC) and the Ontario Securities Commission (OSC).
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  • Hidesign: Leather Heritage or Lifestyle Brand?

    The Hidesign case examines issues facing a niche fashion company in pursuit of its next growth phase. After three decades of offering a leather products portfolio, the founder and president of Hidesign has decided to extend Hidesign’s portfolio to include non-leather product categories such as sunglasses and pens. The company’s advertising tagline — “Real leather. Crafted the forgotten way.” — has helped position Hidesign as a quality leather accessories brand. How should Hidesign position its new product range? Should different taglines be used for its leather and non-leather products? Should Hidesign do away with taglines altogether? Could the decision to extend the brand to non-leather product categories dilute its carefully cultivated core identity? Or could this decision help transform Hidesign into a fashion lifestyle brand?
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