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The president of the University of Western Ontario was contemplating how best to handle a potentially explosive issue: the planned award of an honorary degree to Dr. Henry Morgentaler. In this supplement to Weathering a Storm: Awarding an Honorary Degree to Canada's Pioneer Abortion Doctor (A), product 9B05C033, the events of the day of convocation are highlighted.

The KL Worldwide Enterprises Inc. case provides a rich context within which to explore the information technology (IT) issues that confront a global enterprise engaged in the manufacture, sales, and distribution of durable goods. The primary purpose is to give students a real-world, hands-on simulation of an IT systems development process that spans the entire lifecycle of an IT project from initial project scoping and justification through acceptance testing and deployment. The KL case emphasizes the design and delivery of enterprise resource planning, supply-chain management, decision support system, and e-commerce solutions for both for-profit and not-for-profit organizations. The case leads the reader into a consideration of the many opportunities to improve KL's performance through the better design and integration of IT-enabled processes and services, including designing a new e-commerce or DSS capability and reengineering KL's supply-chain and product design practices.

Mote Aquaculture Park is raising sturgeon for the production of caviar. With eggs imported from Eastern Europe, the park is engaging in a unique venture, bringing Russian caviar harvesting to the United States. The project manager is faced with evaluating a number of issues such as political-legal forces, local and international economics, production technologies and socio-cultural forces. Further, industry factors also played a key role. As he considers Mote Aquacultural Park's current situation, he knows that a thorough review of these environmental factors are necessary. The case offers students the opportunity to determine what forces pose critical threats as well as potential opportunities for future growth. However, since sturgeon farming and caviar production in the United States is a new industry, the application of traditional models of evaluation may not universally apply.

Financial spreadsheet for instructor.

PowerPoint slides for product 9B06E003.

Financial spreadsheet for students.

The French all it bien dans sa peau, and it is a quality that every leader needs to be effective, that is feeling good in his or her own skin.

Every manager has his or her eye on the finish line, but sometimes what you do or don't do during the race is more important than winning it.

Shift the focus from business functions to business issues and transform the static, hierarchical organization into the dynamic, responsive enterprise and you're on the leading edge of management thinking today.

The case is designed to encourage readers to select among three highly qualified candidates for an important managerial position. In doing so, readers are required to establish the set of criteria that they believe should be taken into account when making an important hiring decision for the bank. Through the process of considering and prioritizing potential criteria with respect to the three potential candidates, readers are led to evaluate and reflect upon the vision, mission and core ethical values of the bank.

Wayward or doomed are the projects that are poorly managed. This author proposes standards and metrics that will make a project initiated a project that succeeds.

Organizations need to be built to change and to attract the behaviours they reward. Traditional reward systems lead to stability and often fail to motivate either performance or change. Merit-based salary increases are typically small and permanent, meaning they don’t significantly increase motivation, but can result in poorly performing but highly paid long-term employees. They create a situation in which the only way to punish underperforming or change-resistant employees is to fire them. Bonus pay is a superior reward system, as it provides more money (and hence motivation) and is impermanent. It is particularly valuable for driving organizational change. The impact of stock plans on motivation is likely less than bonuses, because the connection between performance and pay is weaker. But stock plans can create a culture of ownership and “common fate” and may better motivate change than profit sharing. Person-based pay, which pays an employee according to their skills and knowledge, is more effective in a work situation with changing task assignments than paying someone for a particular job. As this article shows, decreasing the rewards for seniority and job size are important, but they are unlikely to be as powerful as rethinking how the system should reward individuals for their skills and how it should reward performance.

Breaking down the barriers that stifle employees is easier said than done. These authors have helpful advice for well-intentioned managers.

Before you can say What crisis? you will find your organization already in the thick of it. Which is why leaders who know how to respond will be favourably judged.

Companies that create an environment that challenges employees and enables them to achieve their goals will find employees richly engaged.

An engaged employee is a person who is fully employed in, and enthusiastic about their work. The authors of this article believe that executives must be concerned about the current level of engagement in the workplace. The Employment Engagement Index published by the Gallup Management Journal indicates that only 29 percent of employees are actively engaged in their jobs, fifty-four percent of employees are not engaged while seventeen percent of employees are actively disengaged. Managers should be concerned about such results as New Century Financial Corporation statistics show that employee engagement does not merely correlate with bottom line results - it drives results. The article also describes the ten C's of employee engagement that make great leaders. The authors suggest that leaders connect with their employees and make them aware that they are valuable assets. Leaders should provide challenging and meaningful work with opportunities for career advancement. While challenging employees, good leaders also instill the confidence that the challenges can be met. Leaders should convey and clarify their expectations about employees and provide feedback on their functioning in the organization. Exceptional leaders also congratulate i.e. they give recognition, and they do so a lot; they coach and convey. Good leaders help people see how they are contributing to the organization's success and future. They also create opportunities for employees to exercise control over the flow and pace of their jobs and communicate their vision clearly. Great leaders are also team builders, they encourage collaboration. Furthermore, good leaders are credible. They strive to maintain a company's reputation and demonstrate high ethical standards. Lastly, good leaders help create confidence in a company by being exemplars of high ethical and performance standards.

The U.S. Food and Drug Administration has recently approved a drug-coated stent for use in angioplasty procedures. The stent is expected to reduce the rate of repeat procedures due to restenosis, and to postpone the need for more invasive surgery such as coronary bypass. However, the drug-coated stent costs three times as much as an uncoated stent, which will increase the cost of the medical procedure. Public demand for the stent is overwhelming, because of the higher cost and huge demand, cost of medical care could increase dramatically. Students need to think about the trade-off between quality improvements and higher costs of medical treatment by looking at the impact on several stakeholders: patients, hospitals and insurers.

An effective innovation culture can produce a steady stream of sustaining and breakthrough ideas, and a virtuous circle of growth by design.

A manager may have a great idea but the only thing that will really matter is great execution. Here's sound advice for making the execution as brilliant as the idea.

Scrutiny of governance practices has highlighted the benefits that a company can - and needs to - enjoy from a harmonious relationship between these two officers.