個案資料
了解個案內容與學習目標,選擇授課教師及使用課程。
Postgirot Bank and Provment AB: Managing the Cost of IT Operations
內容大綱
Describes a specific approach for measuring the efficiency of the groups of computers inside an organization and suggests ways this tool may be used to reduce the company's computing investment while maintaining service. It is a software-enabled industrial engineering approach to delivery of computing resources. The evolution of this approach and the listing of its strengths and weaknesses is the key purpose for the class discussion.