個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Reengineering a Business Process
內容大綱
Describes the six steps included in most reengineering initiatives: selecting the processes for reengineering; identifying change enablers; developing a business vision of process objectives; understanding and measuring existing processes; designing and prototyping the new processes; and implementing the new processes.