個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
KPMG Peat Marwick U.S.: One Giant Brain
內容大綱
Demonstrates how organizations can move toward creation of processes and information technology infrastructures for effective knowledge management in order to enhance performance and productivity. More specifically, describes the knowledge management strategy of KPMG Peat Marwick LLP in terms of its components: people, processes, and technologies. Traces the history of knowledge management at the firm and the facilitating role of the Internet and intranet technologies in executing the firm's knowledge management strategy.