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TravelBank
內容大綱
TravelBank is a tech startup founded by Duke Chung, Ching-Ho Fung, and Reid Williams in 2016 that provides companies with an online platform through which employees can book travel and directly generate expense reports using user-friendly technology. Within the first full year of offering travel, TravelBank had grown to $100M annually and managed travel spending for 100,000 users from 15,000 organizations. However, in 2020 the COVID-19 pandemic began, and travel was severely limited, causing issues for the company. This case explores the impact of the COVID-19 pandemic on TravelBank, the company's crisis management strategy, and whether the founders should sell the company to an interested acquirer.