個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Mercedes-Benz USA: Investing in IT Infrastructure
內容大綱
The national manager for technical training at Mercedes-Benz USA is considering using streaming media and distance learning as a supplement to classroom-based education, but is concerned that this innovative and risky IT investment could have a negative affect on the company's quality reputation. He needs to evaluate the viability of the e-learning option, including selecting between two vendors, Microsoft and Real Networks.