個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Black & Decker-Eastern Hemisphere and the ADP Initiative (A)
內容大綱
Bill Lancaster, the new president of Black & Decker-Eastern Hemisphere, attempts to introduce a new performance appraisal and management development system. Black & Decker is a relatively weak player in the Eastern Hemisphere and Lancaster is convinced that he needs to significantly increase the number and quality of managers in the region. To assist in the development process, Lancaster is considering introducing a U.S.-designed Appraisal Development Plan (ADP) in the region. ADP uses 360-degree feedback from peers, subordinates, and supervisors to assist employees in building managerial skills and in increasing personal accountability. Despite a successful track record for ADP in Black & Decker North America, members of Lancaster's top management team are concerned that ADP will be a failure in the Eastern Hemisphere. They argue that the system faces huge cultural hurdles and that Lancaster is flirting with disaster if he proceeds.