Best Practices for Excellence in Public Relations

內容大綱
The book An Overview of the Public Relations Function was written by Shannon A. Bowen (Syracuse University), Brad Rawlins (Brigham Young University), and Thomas Martin (College of Charleston) and published by Business Expert Press. It provides an executive overview of the field with a focus on what managers need to know to master the function quickly and effectively. Chapter 12, Best Practices for Excellence in Public Relations, is the concluding chapter of the book. The chapter summarizes key principles based on the latest research; reinforces the reader's understanding of the lexicon of modern public relations management; and examines the importance of strategic communication to an organization. That importance is illustrated in a brief case the authors present on the utility company Entergy and Hurricane Katrina.
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