個案資料

Building Successful Information Systems: Five Best Practices to Ensure Organizational Effectiveness and Profitability is a 10-chapter book published by the Business Expert Press in 2012 and written by Michael J. Savoie, the Director of the Center for Information Technology and Management in the Naveen Jindal School of Management at the University of Texas, Dallas. To optimize the use of computer systems for management purposes, the author advises managers to first understand their own business processes and information flows - then the company can apply the author's model, the "five rights of data," to build an effective system: the right data, in the right place, at the right time, reaching the right person, in the right format. By creating a strong system aligned with a company's specific information flow, managers can use information systems to support competitive strategy. The author illustrates this process through real-world examples and provides practical tools for corporate leaders. In Chapter 1, Where Do We Start? (10 pages), the author describes the computer as one component of an information system that should also include tools, methodologies, processes, and people. He argues that many companies run into problems when they rely on their computers as the center of the system and forget the importance of employee interaction. For example, a computer cannot determine if the data it is given is correct and up-to-date. Many companies also believe that automating a system will automatically solve their problems. The author states that managers must start with an understanding of the problem and evaluate the possible solutions before using computer-based resources to enhance the chosen solution. The author presents an illustrative example of how a faulty inventory control system caused problems for a company.

• Data management
• Information systems