個案資料

Building Successful Information Systems: Five Best Practices to Ensure Organizational Effectiveness and Profitability is a 10-chapter book published by the Business Expert Press in 2012 and written by Michael J. Savoie, the Director of the Center for Information Technology and Management in the Naveen Jindal School of Management at the University of Texas, Dallas. To optimize the use of computer systems for management purposes, the author advises managers to first understand their own business processes and information flows - then the company can apply the author's model, the "five rights of data," to build an effective system: the right data, in the right place, at the right time, reaching the right person, in the right format. By creating a strong system aligned with a company's specific information flow, managers can use information systems to support competitive strategy. The author illustrates this process through real-world examples and provides practical tools for corporate leaders. Chapter 4, How Do We Get Information to the Right Place? (4 pages), presents the second step of the model and outlines problems inherent in providing "24/7" data access. The author highlights significant security concerns, and suggests that a company evaluate its business to determine how essential constant data access is to their operation. A company should consider the sensitivity of the data and the need for verification before disseminating it, as well as setting an appropriate timeframe for employees to use the information. For example, will up-to-the minute information benefit a sales force? Is there an "off-hours" period of time when access is not utilized? Savoie proposes a four-tiered ranking system to help managers decide how to disseminate their information.

• Information systems
• Data management