個案資料

Building Successful Information Systems: Five Best Practices to Ensure Organizational Effectiveness and Profitability is a 10-chapter book published by the Business Expert Press in 2012 and written by Michael J. Savoie, the Director of the Center for Information Technology and Management in the Naveen Jindal School of Management at the University of Texas, Dallas. To optimize the use of computer systems for management purposes, the author advises managers to first understand their own business processes and information flows - then the company can apply the author's model, the "five rights of data," to build an effective system: the right data, in the right place, at the right time, reaching the right person, in the right format. By creating a strong system aligned with a company's specific information flow, managers can use information systems to support competitive strategy. The author illustrates this process through real-world examples and provides practical tools for corporate leaders. Chapter 6, How Do We Identify the Right Person? (10 pages), addresses the issue of employee access to data, which is the fourth step in the model. The author discusses the inefficiencies and dangers a company faces when employees have access to data that is either irrelevant or not warranted by their positions. He presents a real-world example of how a CEO's inappropriate remark was leaked via social media when access to his account was inadvertently shared. Savoie recommends that a company avoid these risks by identifying the difference between what it thinks its information system is doing and what the system is actually doing. He demonstrates how to perform this analysis by comparing and analyzing the "rules" (what positions should have access to what information) and the "reality" (which employees actually have access to what information).

• Information systems
• Data management