個案資料

Building Successful Information Systems: Five Best Practices to Ensure Organizational Effectiveness and Profitability is a 10-chapter book published by the Business Expert Press in 2012 and written by Michael J. Savoie, the Director of the Center for Information Technology and Management in the Naveen Jindal School of Management at the University of Texas, Dallas. To optimize the use of computer systems for management purposes, the author advises managers to first understand their own business processes and information flows - then the company can apply the author's model, the "five rights of data," to build an effective system: the right data, in the right place, at the right time, reaching the right person, in the right format. By creating a strong system aligned with a company's specific information flow, managers can use information systems to support competitive strategy. The author illustrates this process through real-world examples and provides practical tools for corporate leaders. In Chapter 7, What Is the Right Format for the Information? (6 pages), the author looks at the fifth aspect of the model, which involves data presentation. He discusses the importance of knowing how the information consumer will receive and view the data, because different devices require different representation methods. Information that is easy to read on a large computer monitor may not be very usable on a smart phone, for example. The author also warns of overwhelming the user with too much information upfront and introduces the concept of a "dashboard" to summarize information at a high level while allowing the user to drill down to more data-heavy layers.

• Information systems
• Data management