個案資料

Building Successful Information Systems: Five Best Practices to Ensure Organizational Effectiveness and Profitability is a 10-chapter book published by the Business Expert Press in 2012 and written by Michael J. Savoie, the Director of the Center for Information Technology and Management in the Naveen Jindal School of Management at the University of Texas, Dallas. To optimize the use of computer systems for management purposes, the author advises managers to first understand their own business processes and information flows - then the company can apply the author's model, the "five rights of data," to build an effective system: the right data, in the right place, at the right time, reaching the right person, in the right format. By creating a strong system aligned with a company's specific information flow, managers can use information systems to support competitive strategy. The author illustrates this process through real-world examples and provides practical tools for corporate leaders. Chapter 10, Conclusion (6 pages), reviews the author's recommendations for designing an information systems that supports a company's competitive advantage. The author advises managers to focus on the business process at hand and view the technology as a tool for improvement. He poses three questions for managers to turn computer-based data into human-based wisdom by moving up the "information ladder." Finally, he provides a five-step "business process ladder" that outlines practical steps for managers to identify when and where changes in a company's information system would be beneficial.

• Data management
• Information systems