個案資料

Supply Chain Risk Management Tools for Analysis, Second Edition, is an eight-chapter book published by Business Expert Press in 2014 and written by David L. Olson, James & H. K. Stuart Professor in Management Information Systems and Chancellor's Professor at the University of Nebraska. In this book, the author explores the growth of global supply chains as well as the risks associated, such as political unrest and natural disasters. He highlights the importance of managing risk in a supply chain and outlines the categories of risk that managers must consider. He presents several quantitative tools and methods for risk management with extensive real-world examples and detailed models that have been updated in the new edition. In Chapter 8, Balanced Scorecard in Supply Chain Management (14 pages), the author explores tools to monitor organizational progress. He explain the basics of a balanced scorecard, selecting four strategic elements to measure, and add the SMART approach as a way to gauge performance within the scorecard framework. He outlines guidelines for using balanced scorecard for supply chain management, linking risk management to strategic performance. He provides detailed analysis of using both a balanced scorecard and SMART for supply chain management, including examples from construction contractors, port authority, and petroleum businesses.

• Systems theory
• Operations strategy
• Risk management
• Balanced scorecard
• Supply chain management