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The Facilitative Leaders' Last Resort
內容大綱
The Facilitative Leader: Managing Performance Without Controlling People is a five-chapter book written by Steve Reilly, an author, business coach, and consultant to Fortune 100 companies. It provides tools to new managers who are struggling to figure out how to lead a team without being too controlling. He stresses that providing clear expectations, honest and constructive feedback, and personal accountability, it is possible to manage people's performance without controlling their behavior. In Chapter 5, Reilly describes how managers should have "come to Jesus" conversations with employees. He instructs them to frame the conversation in order to be firm and clear and impose a consequence that makes employees change their behavior or attitude. He then outlines how facilitative leadership can work in the context of American businesses.