個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
The Culture to Cultivate
內容大綱
The CEO of Kaiser Permanente writes that instilling a foundational culture of continuous improvement is the only way to unify an organization as large and diverse as his. People must understand how small improvements add up to big differences; they must love improving; and they must have confidence in their colleagues.