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Sa Sa International: Growth Amidst Adversity
內容大綱
Pioneering the discount store concept in cosmetic retailing in Hong Kong, Eleanor and Simon Kwok had succeeded in building Sa Sa into one of Asia's largest cosmetic and beauty service retailers. Enunciates Sa Sa's growth in the face of a host of environmental contretemps, including the Asian financial crisis and the SARS pandemic. Escalating rents coupled with lower-than-expected tourism figures harbingered continual turbulence in its core market, Hong Kong. Under pressure to maintain margins, other causes of concern were continued losses from its operations in China and the unsatisfactory performance of its beauty services division. Additionally, it appeared that Sa Sa was facing a positioning paradox--that of being a low-cost retailer, stocking goods from parallel imports, while trying to project the upmarket image required by the global brands it stocked. Evaluating Sa Sa's current status, students can develop strategies that would enable Sa Sa's continued success and ability to compete in the changing retail environment.