個案資料
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Operadora Logistica Salvadoreña
內容大綱
In 2012, Mr. Zablah, general manager at Operadora LogÃstica Salvadoreña (OPLS), a third-party logistics operator (3PL) in El Salvador, had to introduce changes in company operations in order to outsource Christmas logistics operation of the largest supermarket chain in the country. To this end, he instructed the Process manager to do some research into world-class performance metrics and storage practices in order to compare them with those used by OPLS. He also asked the Operations manager to present warehouse options to run the Christmas operation. With this information, Mr. Zablah had to identify improvement opportunities and choose a warehouse.